Method and system for remote electronic monitoring and mentoring of computer assisted performance support
First Claim
1. A method for electronic mentoring of computer assisted performance support comprising the steps of:
- identifying directed tasks to be performed;
collecting at a work data processing, storage and transfer module activity data representative of performance of each of the directed tasks;
storing the activity data to permit retrieval from a remote data processing, storage and transfer module; and
providing for generation of performance feedback at the remote module and transmission of the feedback to the work module.
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Accused Products
Abstract
Method and system for computer assisted performance support include remote electronic monitoring and mentoring to provide for supervision, control and instruction of the worker while the worker performs directed tasks. Activity data representative of worker activities are collected at the work site and can be accessed by a supervisor located remote from the work site. The remote supervisor generates and transmits to the worker feedback based on the activity data. The remote supervisor can evaluate an activity trail of a worker'"'"'s performance of directed tasks and development of skills through educational training to permit timely identification and correction of worker deficiencies. The ability of the remote supervisor to transmit feedback to the worker while the worker is performing directed tasks enhances rapid development of the worker'"'"'s skills and workplace safety and productivity.
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Citations
23 Claims
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1. A method for electronic mentoring of computer assisted performance support comprising the steps of:
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identifying directed tasks to be performed;
collecting at a work data processing, storage and transfer module activity data representative of performance of each of the directed tasks;
storing the activity data to permit retrieval from a remote data processing, storage and transfer module; and
providing for generation of performance feedback at the remote module and transmission of the feedback to the work module. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A method for electronic mentoring of computer assisted performance support comprising the steps of:
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providing an educational and training information database;
providing a work data processing, storage and transfer module for educating, directing and controlling action of a user of the work module;
storing in a monitoring database activity data representative of actions taken by the user;
providing for transmission of the activity data from the monitoring database to a remote data processing, storage and transfer module; and
providing for reception at the work module of feedback transmitted from the remote module and generated based on an evaluation of the activity data. - View Dependent Claims (13, 14, 15, 16)
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17. A system for electronic mentoring of computer assisted performance support comprising:
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a work data processing, storage and transfer module including a work support tool and an education and training information tool, wherein the work support tool directs and controls tasks to be performed by a user;
wherein the work module includes a monitoring tool for collecting activity data representative of the user'"'"'s actions and for transmitting the activity data to a remote data processing, storage and transfer module, wherein the remote module includes an activity evaluation tool for generating and transmitting feedback, and wherein the work support tool receives and displays to the user the feedback transmitted from the remote module. - View Dependent Claims (18, 19, 20, 21, 22)
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23. A system for electronic mentoring of computer assisted performance support comprising:
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a central data processing, storage and transfer module for identifying directed tasks to be performed at a work module;
collecting activity data representative of performance of each of the directed tasks, and storing the activity data at the central module, wherein the central module is adapted to permit retrieval of the activity data by a remote module, receipt of feedback generated at, and transmitted to the central module from, the remote module and the transmission of the feedback to the work module.
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Specification