Self-monitoring and trending service system with a cascaded pipeline with a unique data storage and retrieval structures
First Claim
1. A database for a remote computer system monitoring service, the database comprising:
- a plurality of configuration data structures, wherein each of said plurality of configuration data structures is associated with a monitored computer system, and wherein each of said configuration data structures comprises a searchable configuration attribute that includes information about the monitored computer system.
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Accused Products
Abstract
A database structure, system and method as part of a self-monitoring system that provides a scalable solution to delivering self-service solutions including system monitoring, trend reporting, asset tracking, and asset time delta reporting. The database structure is represented by Entity Relationship Diagrams (ERDs) that illustrate how tables and columns of data are interrelated. The database is organized to store and retrieve data from customer systems on a customer network, including data about the configuration of the customer systems and customer network and trends occurring on the customer systems and network. The configuration and trend data stored in the database can be processed by service provider system and displayed as custom tailored reports to operators of the customer network through customer management nodes.
46 Citations
27 Claims
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1. A database for a remote computer system monitoring service, the database comprising:
a plurality of configuration data structures, wherein each of said plurality of configuration data structures is associated with a monitored computer system, and wherein each of said configuration data structures comprises a searchable configuration attribute that includes information about the monitored computer system. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A method of displaying a message from a self-monitoring system, comprising the steps of:
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storing data from the self-monitoring system in a database;
processing the data from the database to generate the message; and
displaying the message at customer management node, wherein the database comprises an identity entity that uniquely identifies a customer system in electronic communication with the self-monitoring system; and
at least one data entity for data from the self-monitoring system. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. A self-monitoring system for providing self-service tools from a service provider system linked through a communications network to a customer network, comprising:
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a communication pipeline within a customer network adapted for digital data transfer;
a plurality of monitored relays linked to the pipeline comprising end nodes running at least a portion of the provided self-service tools;
a forwarding relay linked to the pipeline upstream of the monitored relays adapted to control flow of data transmitted between the service provider system and the monitored relays, wherein the forwarding relay includes means for storing the transmitted data and selectively forwarding the stored data on the pipeline;
a customer relay linked to the pipeline and to the communications network providing a communication interface between the service provider system and the forwarding relay; and
a data structure stored in memory of the system including data resident in a database used by the service provider system in providing the self-service tool, wherein the data in the database includes data collected at the monitored relays and transmitted over the communication pipeline. - View Dependent Claims (16, 17, 18, 19, 20)
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21. A database for a remote computer system monitoring service, the database comprising:
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a plurality of configuration data structures, wherein each configuration data structure is associated with a particular monitored computer system; and
a system delta data structure, wherein the system delta data structure is associated with at least one of the plurality of configuration data structures, and includes information on a configuration change associated with said at least one configuration data structure. - View Dependent Claims (22, 23)
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24. A database for a remote computer system monitoring service, the database comprising:
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a plurality of configuration data structures, wherein each configuration data structure is associated with a particular monitored computer system; and
a RAS system analysis data structure, wherein the RAS system analysis data structure is associated with at least one of the plurality of configuration data structures. - View Dependent Claims (25, 26, 27)
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Specification