Integrated travel industry system
First Claim
1. An integrated travel industry system comprising an integrated travel network having one or more centralized hub sites, at least one Global Distribution System connected to each of said hub sites of said network, and at least one point of service terminal connected to at least one of said hub sites of said network.
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Accused Products
Abstract
A system and method providing a centralized network for facilitating travel reservations and/or services The system comprises a network with hub sites that provide a centralized connection for Global Distribution Systems/Computer Reservation Systems, travel vendors, and travel office point of service terminals The travel office point of service terminals provide a plurality of modules for various travel related applications such as a low fare search module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and an integrated e-mail booking system.
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Citations
10 Claims
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1. An integrated travel industry system comprising
an integrated travel network having one or more centralized hub sites, at least one Global Distribution System connected to each of said hub sites of said network, and at least one point of service terminal connected to at least one of said hub sites of said network.
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8. A method of providing an integrated travel industry solution, comprising the steps of
providing an integrated travel network having one or more centralized hub sites, connecting at least one Global Distribution System to each of said hub sites of said integrated travel network; - and
connecting at least one point of service terminal to at least one of said hub sites of said integrated travel network - View Dependent Claims (9)
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10. A system for facilitating an integrated travel industry solution, said system comprising
integrated travel network having a plurality of centralized hub sites, Global Distribution System connected to each of said hub sites of said integrated travel network; -
a plurality of travel vendors, wherein said travel vendors are connected to each of said hub sites of said integrated travel network a point of service terminal connected to at least one of said hub sites of said integrated travel network, said point of service terminal configured to access said Global Distribution System and said plurality of travel vendors. said point of service terminal comprising at least one of a low fare search module, a computer telephony integration module;
a super passenger name record database, a customer database, a trip planning module;
a customer relationship management module, a workflow module, and an integrated e-mail booking system.
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Specification