System and method for point-of-sale training concerning prepaid service transactions
First Claim
1. A method for implementing point-of-sale training concerning prepaid services transactions in a client-server environment that includes a database, the method comprising:
- initiating a training session at the client;
transmitting a training request corresponding to the initiated training session;
querying the database for information concerning a product and service mix supported by the client;
assembling information identified during the query;
compiling the assembled information into training materials;
conducting the initiated training session at the client using the training materials.
2 Assignments
0 Petitions
Accused Products
Abstract
A system, method and software are provided for use in the conduct of point-of-sale training concerning the implementation of prepaid services transactions, and related processes, in a client-server environment. Initiation of a training session at the client causes a corresponding training request to be transmitted to the server. A valid training request causes a query of a database, for information concerning the product and service mix then supported by the requesting terminal. Such information, which may include interactive training screens and training scripts, is then compiled into training materials specific to the requested training session. Upon compilation of the relevant training materials, the requested specific training session is then commenced at the terminal.
-
Citations
28 Claims
-
1. A method for implementing point-of-sale training concerning prepaid services transactions in a client-server environment that includes a database, the method comprising:
-
initiating a training session at the client;
transmitting a training request corresponding to the initiated training session;
querying the database for information concerning a product and service mix supported by the client;
assembling information identified during the query;
compiling the assembled information into training materials;
conducting the initiated training session at the client using the training materials. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
-
-
9. A method for facilitating implementation of point-of-sale training concerning prepaid services transactions in a client-server environment that includes a database, the method comprising:
-
initiating a training session;
transmitting a training request corresponding to the initiated training session;
accessing training materials concerning a product and service mix supported by the client; and
conducting the initiated training session using the training materials. - View Dependent Claims (10, 11, 12)
-
-
13. A method for facilitating implementation of point-of-sale training concerning prepaid services transactions in a client-server environment that includes a database, the method comprising:
-
receiving a training request corresponding to a training session initiated at the client;
querying the database for information concerning a product and service mix supported by the client;
assembling information identified during the query;
compiling the assembled information into training materials; and
making the training materials available at the client. - View Dependent Claims (14, 15, 16, 17, 18)
-
-
19. A computer program product for implementing a method for facilitating implementation of point-of-sale training concerning prepaid services transactions in a client-server environment that includes a database, the computer program product comprising:
-
a computer readable medium carrying computer executable instructions for performing the method, wherein the method comprises;
initiating a training session;
transmitting a training request corresponding to the initiated training session;
accessing training materials concerning a product and service mix supported by the client; and
conducting the initiated training session using the training materials. - View Dependent Claims (20, 21, 22)
-
-
23. A computer program product for implementing a method for facilitating implementation of point-of-sale training concerning prepaid services transactions in a client-server environment that includes a database, the computer program product comprising:
a computer readable medium carrying computer executable instructions for performing the method, wherein the method comprises;
receiving a training request corresponding to a training session initiated at the client;
querying the database for information concerning a product and service mix supported by the client;
assembling information identified during the query;
compiling the assembled information into training materials; and
making the training materials available at the client. - View Dependent Claims (24, 25, 26, 27, 28)
Specification