System and method for providing location and call back information for special number calls from phone sets serviced by a privately served network
First Claim
1. A system for handling special number calls placed from a phone instrument served by a privately served network;
- said phone instrument being coupled within said privately served network at a connection locus;
the system comprising;
(a) a private telecommunication switch apparatus;
said private telecommunication switch apparatus controlling communications with said phone instrument from outside said privately served network during a call session;
(b) a telecommunication control facility coupled with said private telecommunication switch apparatus and with a special number call system for effecting communications between said privately served network and said special number call system; and
(c) a contact parameter storage means coupled with at least one of said private telecommunication switch apparatus and said special number call system for identifying at least one contact parameter relating to said connection locus at least during said call session;
said private telecommunication switch apparatus, said telecommunication control facility and said special number call system cooperating in using said contact parameter to effect call back from said special number call system to said phone instrument at least during said call session.
11 Assignments
0 Petitions
Accused Products
Abstract
A system for handling special number calls placed from a phone coupled at a connection locus in a private network; includes: (a) a private switch controlling communications with the phone from outside the private network during a call session; (b) a control facility coupled with the private switch and with a special number call system for effecting communications between the private network and the special number call system; and (c) a contact parameter storage unit coupled with at least one of the private switch and the special number call system for identifying at least one contact parameter relating to the connection locus at least during the call session. The private switch, the control facility and the special number call system cooperate in using the contact parameter to effect call back from the special number call system to the phone at least during the call session.
43 Citations
20 Claims
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1. A system for handling special number calls placed from a phone instrument served by a privately served network;
- said phone instrument being coupled within said privately served network at a connection locus;
the system comprising;
(a) a private telecommunication switch apparatus;
said private telecommunication switch apparatus controlling communications with said phone instrument from outside said privately served network during a call session;
(b) a telecommunication control facility coupled with said private telecommunication switch apparatus and with a special number call system for effecting communications between said privately served network and said special number call system; and
(c) a contact parameter storage means coupled with at least one of said private telecommunication switch apparatus and said special number call system for identifying at least one contact parameter relating to said connection locus at least during said call session;
said private telecommunication switch apparatus, said telecommunication control facility and said special number call system cooperating in using said contact parameter to effect call back from said special number call system to said phone instrument at least during said call session. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
- said phone instrument being coupled within said privately served network at a connection locus;
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10. A system for handling emergency service calls placed from a selected phone instrument of a plurality of phone instruments served by a private branch exchange;
- said selected phone instrument being coupled with said private branch exchange at a connection locus for a call session;
the system comprising;
(a) a private telecommunication switch apparatus controlling communications with said selected phone instrument;
(b) a telecommunication control facility coupled with said private telecommunication switch apparatus and with an emergency service call system; and
(c) a contact parameter storage means coupled with at least one of said private telecommunication switch apparatus and said emergency service call system for identifying at least one contact parameter relating to said connection locus at least during said call session;
said private telecommunication switch apparatus, said telecommunication control facility and said emergency service call system cooperating in using said contact parameter to effect call back from said emergency service call system to said selected phone instrument at least during said call session. - View Dependent Claims (11, 12, 13, 14, 15)
- said selected phone instrument being coupled with said private branch exchange at a connection locus for a call session;
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16. A method for handling special number calls placed from a phone instrument served by a privately served network;
- said phone instrument being coupled within said privately served network at a connection locus;
the method comprising the steps of;
(a) in no particular order;
(1) providing a private telecommunication switch apparatus for controlling communications with said phone instrument from outside said privately served network during a call session;
(2) providing a telecommunication control facility coupled with said private telecommunication switch apparatus and with a special number call system for effecting communications between said privately served network and said special number call system; and
(3) providing a contact parameter storage means coupled with at least one of said private telecommunication switch apparatus and said special number call system for identifying at least one contact parameter relating to said connection locus at least during said call session; and
(b) operating said private telecommunication switch apparatus, said telecommunication control facility and said special number call system to cooperate in using said contact parameter to effect call back from said special number call system to said phone instrument at least during said call session. - View Dependent Claims (17, 18, 19, 20)
- said phone instrument being coupled within said privately served network at a connection locus;
Specification