Reservation entry method and system

• US 20030149600A1
• Filed: 04/21/2000
• Published: 08/07/2003
• Est. Priority Date: 04/21/2000
• Status: Abandoned Application

• Current Assignee: Vanguard Trademark Holdings S.A.R.L.
• Original Assignee: Eckert Seamans Cherin & Mellott
• Inventors: Williams, Paula S.
• Application Number:
  US09/556,153
• Publication Number:
  US 20030149600A1
• Time in Patent Office: Days
• US Class Current: 705/5
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: H04L 67/12 specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
• CPC Class Codes: H04L 69/329 in the application layer [OSI layer 7]

Abstract

A computer system for entering a reservation includes a client system, such as a personal computer (PC) client; a server system including a web server, an application server and a host reservation and database system; and a global communication system, such as the Internet, between the PC client and the server system. The PC client includes a display sub-system, such as a browser, for displaying information identifying a vehicle rental to be reserved, such as a car rental; a data entry sub-system cooperating with the display sub-system and generating a single action; and a communication sub-system cooperating with the data entry sub-system. The host reservation and database system includes a car club'"'"'s car rental database which stores profile information for a plurality of car rental club members. The server system also includes a receiving component which receives a car rental club number that identifies a car rental club member, and receives a request to reserve the car rental for the member, with the request being sent in response to only the single action. A retrieval component retrieves the stored profile information from the car rental database for the member identified by the identifier, and a reservation entry component generates a reservation to reserve the car rental for the member by using the retrieved stored profile information. The Internet sends the car rental club number to the server system, and in response to only the single action being performed, sends the request to the server system.

Claims

1. A method of entering a reservation comprising:

under control of a client system,

sending an identifier of a person to a server system,

displaying information identifying an item or service to be reserved, and

in response to only a single action being performed, sending a request to reserve the item or service for the person identified by the identifier to the server system; and

under control of the server system,

receiving the identifier,

retrieving additional information previously stored for the person identified by the identifier,

receiving the request, and

generating a reservation to reserve the item or service for the person identified by the identifier using the retrieved additional information.

2. The method of claim 1 including

employing as said information identifying an item or service rental pick-up information, rental return information, and type of said item or service.

3. The method of claim 1 including

clicking a button as the single action.

4. The method of claim 1 including

speaking a sound as the single action.

5. The method of claim 1 including

employing as the identifier a vehicle rental club number.

6. The method of claim 5 including

employing said person having a name;

and

sending the name of the person with the identifier.

7. The method of claim 1 including

sending from the server system to the client system a confirmation that the reservation was entered.

8. The method of claim 7 including

specifying an e-mail address;

and

sending said confirmation in an e-mail message to said e-mail address.

9. The method of claim 7 including

sending said confirmation in an HTML document;

processing said HTML document to obtain confirmation information; and

displaying said confirmation information on a web page.

10. The method of claim 1 including

employing a car as said item;

and

employing car rental club profile information as said additional information.

11. A client system employing an identifier, which identifies a person, for entering a reservation, said client system comprising:

a display component displaying information identifying an item or service to be reserved;

a data entry component cooperating with said display component; and

a communication component cooperating with said data entry component, said communication component sending the identifier to a server system, in order that the server system can retrieve additional information based upon the identifier needed to complete the reservation, and in response to only a single action being performed, sending a request to the server system to reserve the item or service for the person.

12. The client system of claim 11 wherein the display component is a browser.

13. The client system of claim 11 wherein the data entry component includes a processor and a mouse having a button;

and wherein the single action is clicking the button of the mouse.

14. The client system of claim 11 wherein said communication component receives an HTML document from the server system;

and wherein said data entry component processes said HTML document for display by said display component.

15. The client system of claim 11 wherein said item or service includes a vehicle rental;

and wherein said information identifying the vehicle rental includes rental pick-up information, rental return information, and type of vehicle.

16. The client system of claim 15 wherein the rental pick-up information includes pick-up location, pick-up date, and pick-up time.

17. The client system of claim 15 wherein the rental return information includes return location, return date, and return time.

18. The client system of claim 15 wherein the type of vehicle is a car type.

19. The client system of claim 15 wherein the person has an e-mail address;

and wherein said information identifying the vehicle rental further includes the e-mail address of said person.

20. The client system of claim 11 wherein said communication component receives a confirmation from the server system that the reservation was entered.

21. The client system of claim 11 wherein said identifier is a vehicle rental club number.

22. A server system employing an identifier, which identifies a person, for entering a reservation, said server system comprising:

a data storage component storing information for a plurality of persons;

a receiving component receiving the identifier, and receiving a request to reserve an item or service for the person, said request being sent in response to only a single action being performed;

a retrieval component retrieving the stored information from the data storage component for the person identified by the identifier; and

a reservation entry component generating a reservation to reserve the item or service for the person identified by the identifier using the retrieved stored information.

23. The server system of claim 22 wherein the request is sent by a client system in response to the single action being performed.

24. The server system of claim 22 wherein the item is a vehicle;

and wherein the reservation is for the vehicle.

25. The server system of claim 24 wherein the vehicle is a land-based vehicle.

26. The server system of claim 25 wherein the land-based vehicle is selected from the list consisting of a car, a truck, and a sport utility vehicle.

27. The server system of claim 22 wherein said reservation entry component generates said reservation including a reservation number.

28. The server system of claim 27 wherein said reservation entry component generates said reservation for a rental;

and wherein said reservation further includes a length of the rental, rental rate information, and estimated charges for the rental.

29. The server system of claim 22 wherein said data storage medium is a car rental club database;

wherein said identifier is a car rental club number for accessing said database; and

wherein said stored information is a car rental club profile which is accessed from said database.

30. The server system of claim 29 wherein said person has rental preferences;

wherein said car rental club profile includes said rental preferences; and

wherein said reservation entry component includes means employing said rental preferences for generating said reservation.

31. A method for reserving an item or service using a client system, said method comprising:

employing an identifier which identifies a person;

sending the identifier to a server system, said server system for retrieving additional information based upon the identifier and needed to complete a reservation;

displaying information which identifies the item or service to be reserved; and

sending, in response to only a single action being performed, a request to the server system to reserve the item or service for the person.

32. A method for reserving an item or service using a server system, said method comprising:

storing information for a plurality of persons;

receiving an identifier of a person;

retrieving the stored information for the person identified by the identifier;

receiving a request to reserve the item or service for the person, said request being sent in response to only a single action being performed; and

generating the reservation to reserve the item or service for the person identified by the identifier using the retrieved stored information.

33. A computer system employing an identifier, which identifies a person, for entering a reservation, said computer system comprising:

a client system comprising;

a display component displaying information identifying an item or service to be reserved,

a data entry component cooperating with said display component, and

a communication component cooperating with said data entry component;

a server system comprising;

a data storage medium storing information for a plurality of persons,

a receiving component receiving said identifier, and receiving a request to reserve an item or service for the person, said request being sent in response to only a single action being performed,

a retrieval component retrieving the stored information from the data storage component for the person identified by the identifier, and

a reservation entry component generating a reservation to reserve the item or service for the person identified by the identifier using the retrieved stored information; and

a communication system between said client system and said server system, with said communication system sending the identifier to the server system, and in response to only said single action being performed, sending said request to the server system.

34. The computer system of claim 33 wherein said communication system is a global communication network.

35. The computer system of claim 34 wherein the global communication network is the Internet.

36. The computer system of claim 33 wherein the single action is clicking a mouse button when a cursor is positioned over a predefined area of the displayed information.

37. The computer system of claim 33 wherein the single action is a sound generated by a user.

38. The computer system of claim 33 wherein the single action is a selection using a television remote control.

39. The computer system of claim 33 wherein the single action is depressing a key on a key pad.

40. The computer system of claim 33 wherein the single action is a selection using a pointing device.

41. The computer system of claim 40 wherein the pointing device is selected from the list consisting of a touchscreen, and a mouse.

42. The computer system of claim 33 wherein the single action is a selection of a displayed indication.

43. The computer system of claim 33 wherein said stored information for one of said persons includes country of residence, credit card information, frequent flyer program, and frequent flyer number.

44. The computer system of claim 33 wherein said item or service includes a vehicle rental;

and wherein said information identifying an item or service includes information regarding the vehicle rental.

45. The computer system of claim 44 wherein said information regarding the vehicle rental includes rental pick-up information, rental return information, and type of vehicle.

46. The computer system of claim 45 wherein said rental return information includes return date, and return time.

47. The computer system of claim 46 wherein said rental return information further includes return location.

48. The computer system of claim 45 wherein said rental pick-up information includes pick-up date, pick-up month and pick-up year;

wherein said rental return information includes return month and return year; and

wherein said reservation entry component includes means for determining the return month and the return year.

49. The computer system of claim 48 wherein said means for determining the return month and the return year includes means employing the pick-up month as the return month if the pick-up date is not the last day of a month and, alternatively, employing the month following the pick-up month as the return month, and means employing the pick-up year as the return year if the pick-up date is not the last day of a year and, alternatively, employing the year following the pick-up year as the return year.

50. The computer system of claim 33 wherein said data storage component includes a computer which accesses a car rental database.

51. The computer system of claim 33 wherein said data entry component includes means for initiating the single action being performed, and means for sending said request in response to initiation of said single action.

52. The computer system of claim 51 wherein said data entry component further includes means for entering said information identifying an item or service to be reserved, and means for entering optional information prior to initiating the single action being performed.

53. The computer system of claim 52 wherein the person has an email address;

and wherein said optional information includes said e-mail address.

54. The computer system of claim 33 wherein said data entry component and said display component cooperate to display said information identifying an item or service to be reserved on a single screen before said single action is performed.