Method and system for provideing order status information using a network address
First Claim
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1. A method to provide update information, the method including:
- at a merchant, receiving a network address from a customer when the customer places an order with the merchant;
interrogating an information system via a network to determine a status of the order; and
automatically composing and transmitting a message to the network address for the customer, wherein the message indicates the status of the order.
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Abstract
A method and system for providing order status information using a network address, by receiving a network address from a customer when the customer places an order with the merchant. An information system is interrogated via a network to determine a status of the order. A message indicating the status of the order is automatically composed and transmitted to the network address for the customer.
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Citations
26 Claims
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1. A method to provide update information, the method including:
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at a merchant, receiving a network address from a customer when the customer places an order with the merchant;
interrogating an information system via a network to determine a status of the order; and
automatically composing and transmitting a message to the network address for the customer, wherein the message indicates the status of the order. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. An electronic commerce system, comprising:
an electronic mail messenger to automatically compose and transmit a message to a network address for a customer, wherein the message indicates a status of an order. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17)
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18. A machine-readable medium having executable instructions to cause a machine to perform a method to provide update information, the method including:
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at a merchant, receiving a network address from a customer when the customer places an order with the merchant;
interrogating an information system via a network to determine a status of the order; and
automatically composing and transmitting a message to the network address for the customer, wherein the message indicates the status of the order. - View Dependent Claims (19, 20, 21, 22)
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23. An electronic commerce system, comprising:
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a receiving means for receiving a status of an order for a customer; and
a messaging means for automatically composing and transmitting a message to a network address for the customer, wherein the message indicates the status of the order. - View Dependent Claims (24, 25, 26)
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Specification