Server system for preparation of user-specific information for users in at least one communication network

• US 20030149729A1
• Filed: 12/02/2002
• Published: 08/07/2003
• Est. Priority Date: 02/10/2000
• Status: Abandoned Application

• Current Assignee: Siemens AG
• Original Assignee: Siemens AG
• Inventors: Kreten, Axel, Hochheim, York, Burgard, Thomas
• Application Number:
  US10/203,429
• Publication Number:
  US 20030149729A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: H04M 3/5307 for recording messages comprising any combination of audio and non-audio components
• CPC Class Codes: H04M 7/006 Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP) , including next generation networks with a packet-switched transport layer H04L65/00 takes precedence; aspects not specific to the type of network H04M3/00; special services in those networks H04M3/42

Abstract

The invention relates to a server system, for preparation of user-specific information for users in at least one communication network, such as, for example, the internet. According to the invention, the server system comprises a collection device, for collecting status information relating to the status of mailbox messages, in at least one service-specific mailbox server, with at least one service-specific and communication network-specific message format, for example, e-mail, voice-mail, and fax-mail and a registration device for registering the activity of a user on at least one communication terminal, in at least one of the at least one communication networks. The registration device furnishes one of the at least one active users on the at least one communication network with the status information from the collecting device, on the at least one communication terminal, which relates to mailbox messages, stored in the at least one mailbox server, for said user. The invention further relates to a corresponding method for preparation of information for users in at least one communication network.

Claims

1. A server system for providing subscriber-specific information for subscribers in at least one communications network, having

a collecting device (1) for collecting subscriber-specific status information relating to the status of mailbox messages from at least one service-specific mailbox server (3a, 3b, 3c) with at least one service-specific message format and at least one communications-network-specific message format, with the subscriber-specific status information relating to mailbox messages which are stored for this subscriber in the at least one mailbox server (3a, 3b, 3c), and

a registration device (2) for registration of the activity of a subscriber at at least one communications terminal (6) in at least one of the at least one communication networks (7),

with the registration device (2) transmitting the collected status information from the collecting device (1) via at least one of the at least one communications networks (7) to at least one of the at least one communications terminals (6) of the respective active subscriber.

2. The server system as claimed in claim 1, characterized in that the collecting device (1) provides the status information for the registration device (2) via a user program interface (4).

3. The server system as claimed in claim 1 or 2, characterized in that the at least one communications network (7)

is the Internet or represents a communications network which is based on TCP/IP protocols, or is in the form of a packet-oriented or cell-oriented communications network, with the registration device (2) having a databank (12) with identifiers and/or addresses of possible subscribers, or

being a mobile or wire-connected telephone network, with telephone numbers of possible subscribers being stored in the databank (12) or in a further databank.

4. The server system as claimed in one of claims 1 to 3, characterized in that the at least one communications terminal (6) is in the form of a wire-connected or wire-free telephone terminal, or of a computer or of a multimedia communications terminal.

5. The server system as claimed in claim 4, characterized in that the registration device (2) identifies, on registration of an active subscriber, whether the subscriber is active from his own computer, which is registered for him, or on some other computer using his identifier, which is registered for him.

6. The server system as claimed in one of claims 1 to 5, characterized in that the registration device (2) supplies the subscriber-specific status information to the at least one communications terminal as soon as it receives this status information from the collecting device (1).

7. The server system as claimed in one of claims 1 to 5, characterized in that the registration device (2) does not supply the subscriber-specific status information to the at least one communications terminal until it has received a corresponding request from the at least one communications terminal.

11. The method as claimed in one of claims 1 to 10, characterized in that the status information is collected from

mailbox messages of an information service within a communications network, and/or

mailbox messages of a number of information services within a communications network, and/or

mailbox messages of an information service within a number of communications networks, and/or

mailbox messages of a number of information services within a number of communications networks.

20. The method as claimed in one of claims 11 to 18, characterized in that the subscriber-specific status information is supplied to the respective communications terminal as soon as it has been received from the mailbox servers.

8. A method for providing subscriber-specific information for subscribers in at least one communications network,

in which subscriber-specific, service-specific mailbox messages are stored using a respective communications-network-specific message format in at least one of the at least one communications networks,

in which subscriber-specific status information, which indicates the respectively stored mailbox messages, is collected,

in which the collected, subscriber-specific status information

is transmitted to the respective subscribers via at least one of the at least one communications networks, or

can be called up via the respective subscribers via at least one of the at least one communications networks.

9. The method as claimed in claim 8, characterized in that subscriber-specific, service-specific mailbox messages are stored in at least one of the at least one communications networks using at least a partially different communications-network-specific and/or service-specific message format.

10. The method as claimed in claim 8 or 9, characterized in that the service-specific mailbox messages are stored in at least one mailbox server which provides at least one information service, with the mailbox messages having a message format which is matched to the respective information service.

12. The method as claimed in one of claims 8 to 11, characterized in that the information service comprises

a service for storage and for indication and transmission of fax information, and/or

a speech memory service for storage and for indication and transmission of speech information, and/or

a message memory service for storage and for indication and transmission of electronic messages or e-mails or SMS messages

and is implemented in at least one of the at least one communications networks.

13. The method as claimed in one of claims 8 to 12, characterized in that the subscriber-specific status information is output or can be called up via at least one communications terminal which is matched to the respective communications network and is associated with the respective subscriber.

14. The method as claimed in claim 13, characterized in that the subscriber-specific status information is output or can be called up via a wire-connected or wire-free telephone terminal, or via a computer or via a multimedia communications terminal.

15. The method as claimed in one of claims 8 to 14, characterized in that any activity of the respective subscriber in at least one of the at least one communications networks is detected and/or registered, in that the subscriber-specific status information is transmitted to the respective subscriber who is active in the respective communications network.

16. The method as claimed in one of claims 8 to 15, characterized in that the collected status information is provided via a user program interface.

17. The method as claimed in one of claims 8 to 16, characterized in that the at least one communications network

is the Internet or represents a communications network which is based on TCP/IP protocols, or is in the form of a packet-oriented or cell-based communications network, with identifiers and/or addresses of possible subscribers being stored in a databank, or

is a mobile or wire-connected telephone network, with telephone numbers of possible subscribers being stored in the databank or in a further databank.

18. The method as claimed in claim 17, characterized in that the status information which is collected for one subscriber is transmitted to the at least one identifier and/or address and/or telephone number which addresses the respective subscriber in at least one of the at least one communications networks and is correspondingly stored.

19. The method as claimed in one of claims 14 to 18, characterized in that, on registration of an active subscriber, the registration process identifies whether the subscriber is active from his own computer, which is registered for him, or on some other computer using his identifier which is registered for him, and the subscriber-specific status information is then supplied to the corresponding computer.

21. The method as claimed in one of claims 8 to 19, characterized in that the subscriber-specific status information is not supplied to the respective communications terminal until an appropriate request has been received from the respective communications terminal.

22. The method as claimed in one of claims 8 to 21, characterized in that the collected, subscriber-specific status information is transmitted to the respective subscriber with the aid of the “

Message Waiting Indication”

service feature, which is configured in accordance with the ETSI standard.