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Method and device for the establishment of a telephone connection

  • US 20030156703A1
  • Filed: 01/21/2003
  • Published: 08/21/2003
  • Est. Priority Date: 01/29/2002
  • Status: Abandoned Application
First Claim
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1. A method for the establishment of a telephone connection showing the following procedure steps:

  • Contacting of a first computer (11) by a communication network (4) with a first telephone (5), which is assigned to an operator at a technical installation (1) and to which a first telephone number is assigned, Receiving of an identification (MR1245_T10) assigned to the operations at the technical installation (1) by the first computer (11), Determining of a second telephone number of a second telephone (17a), which is assigned to a second person (17), who is supposed to assist the first person (10) at the execution of the assignments, based on the identification (MR1245_T10) and based on the list (13a) assigned to an identification of information stored in a first database (13) accessible by the first computer (11), and Establishing of a telephone connection between the first telephone (5) and the second telephone (17b).

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