Distributed personal automation and shopping method, apparatus, and process

• US 20030158796A1
• Filed: 12/09/2002
• Published: 08/21/2003
• Est. Priority Date: 12/08/2001
• Status: Active Grant

• Current Assignee: III Holdings 3, LLC
• Original Assignee: Bruce F. Balent
• Inventors: Balent, Bruce F.
• Granted Patent: US 7,797,204 B2
• Time in Patent Office: Days
• US Class Current: 705/28
• CPC Class Codes: G06K 2019/06234 miniature-code
• CPC Class Codes: G06Q 10/087 Inventory or stock management, e.g. order filling, procurement or balancing against orders
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 30/0633 Lists, e.g. purchase orders, compilation or processing

Abstract

A business method utilizing a system comprising one or more distributed computers, application software, off-the-shelf peripheral components including keyboard-and-mouseless data entry (KDE) devices, business processes, human and KDE device readable data, related information on removable data storage media or available from external databases, and existing communications systems for speeding and improving: 1) personal or business automation, efficiency and productivity, goal attainment; 2) improving, speeding and automating the person-computer interface; 3) selection, acquisition, and tracking usage of items acquired from an existing supply chain; 4) marketing items and retaining customersbuying the products, controlling their usage, and disseminating information about the products.

Claims

1. An independent or cooperative system improving:

a) the buying and selling of goods and services, b) user completion of tasks or events (GSET), comprising;

(a) at least one human or KDED means of capturing said GSET data;

(b) at least one programmable data processor with;

(1) means for accepting human and KDED input;

(2) means for retrieving or accepting other GSET data;

(3) means for manipulating or transforming available GSET data and other data;

(4) means for outputting said source data and transformed GSET information in human, KDED, or processor readable formats; and

(5) means for storing said GSET;

(c) at least one source GSET data readable by a person, said KDED, or said processor;

whereby the speed, efficiency, quality, and user satisfaction with acquiring goods and services, accomplishing tasks, or attending events improves.

2. The system of claim 1 wherein said sources of human readable GSET data and KDED readable GSET identifiers include, but are not limited to:

UPC barcodes and captions or radio frequency identification tag on product packaging, words and barcodes on printed material, physical objects easily identified by humans with a KDED readable identifier attached;

by way of example, but not by way of limitation;

barcoded safety equipment, video systems capable of identifying the different foods on a plate and estimating the quantity of each, coupons and product catalogs, database or other file contents displayed on a data processors output device;

3. The machine of claim 1 wherein said system is comprised of modular, incrementally adoptable components or processes for automating selection, storage, editing, outputting and managing usage of products or services to be bought from a supply chain, comprising:

a. one or more off-the-shelf keyless data entry devices for acquiring and storing in memory the machine-readable identifier for each product or service to be acquired or managed;

b. one or more programmable computers each comprising input/output devices, one or more data processors, and memory;

wherein and communications systems;

c. zero or more sellers or providers of products or services accessible physically in the real world or electronically;

d. zero or more manufacturers of products accessible physically in the real world or electronically;

e. a paper catalog of products accessible by humans and machines along with recipes or projects and instructions;

f. removable data storage containing at least the same information contained in the catalog along with multimedia content;

g. one or more input/output devices that can at least print information stored in said computer and possibly download the shopping list and other information from said computer for manipulation or use while using the items acquired via this personal automation and shopping system or while acquiring such products

h. selective connections through an existing communications network to sellers, manufacturers, the personal automation and shopping system manufacturer, the input/output devices, or other sources of information

i. processes delineating the relationship and interaction between the components and segments;

j. software controlling one or more component of the personal automation and shopping system listed above and interacting with other components or software of the personal automation and shopping system.

4. The system of claim 1 wherein said system has means to inform the person doing the shopping or pulling of items that correct items on said list or downloaded into said KDED was pulled for acquisition, comprising:

(a) download of said shopping list into a KDED with an integrated output means for informing said shopper via one or more human senses the next item to pull,

(b) Said KDED prompts said shopper to capture the identifier off said pulled item;

(c) Said KDED provides said shopper with feedback on whether correct item has been pulled, repeating as necessary until the correct item is verified, said item is skipped, or said shopper indicates said item identifier captured should be saved as additional store inventory, store layout, or update route information of said shopper through said store;

whereby said machine improves percentage of correct items pulled, eliminates need for a printed shopping or pull list, integrates update of said seller'"'"'s inventory or said buyer'"'"'s route thereby improving future organization of shopping or pull lists and preferred route with fewer steps by said buyer.

5. The system of claim 1 wherein said programmable data processor has means for accepting event-driven input from said buyer using any of said I/O devices using standard interface elements and function along with the I/O elements of instant invention chosen from the group comprising:

(a) a single upload window showing prompts, progress, status using a sequence of status panels;

(b) means for mapping and storing inventory of various sellers, layout of sellers'"'"' stores, and preferred route through said sellers'"'"' locations and organizing subsequent lists according to said seller inventory, store layout, and preferred route;

(c) means for combining, displaying, and storing information over time charting buyer'"'"'s progress toward various goals such as improving diet and exercise

(d) means for selecting or capturing a single symbol to select all GSETs comprising recipe ingredients, project materials or tasks associated with that summary identifier and adding them to said event, task, shopping or pull list;

(e) means for storing and combining various lists such as holiday dinner with weekly grocery purchases into a single list for the next event such as a shopping trip;

(f) means for seller to combine said lists from several buyers for more efficient pulling by one individual;

(g) means for outputting GSET lists in various languages and various type of prompts including audiovisual prompts on said KDED, pictures on printed lists, audio prompts on MP3 players;

(h) means for creating various quick-scan lists and media;

(i) means for dividing said GSET lists in various ways for pulling or completion by different people or systems, organized by typical aisle, side, and shelf or bin along said buyer'"'"'s preferred route through real-world store of said buyer'"'"'s preferred specialty produce and meat market while faxing all other items on said shopping list to lowest priced participating commodity-priced supermarket or superstore via fax or internet after comparing prices and/or availability among participating sellers for subsequent pickup at a specified time by said buyer after self-shopping for said meats and produce;

(j) means for sellers to offer buyers said KDED and said software at reduced cost in exchange for locking said buyer into a shopping system usable only at store(s) of said seller, said seller deciding how much to participate in an open shopping system with said buyers acquiring dPASS themselves or at discounted price subsidized by various manufacturers who receive preferred placement in various said catalogs for subsidizes or other payment to dPASS vendor;

(k) means for sellers to offer dPASS to buyers without their own data processor by providing said KDE device and zero or more KDE device enabled catalogs where said buyer brings said KDE device into said seller'"'"'s location for upload of GSETs by seller or by said buyer at an in-store kiosk running dPASS, or said buyer uploading GSETs to said seller via communications means directly from said KDED;

(l) means for seller or dPASS vendor to offer sellers and manufacturers new virtual shelf space on electronic GSET catalogs which feature bigger pictures, additional GSET information in a faster and richer multimedia format, more relative and targeted marketing and advertising, better statistics on GSETs and buyers, including;

when, where, how, and buy whom GSETs were selected;

(m) means for automating man-machine interface and automating tracking of various GSETs;

(n) means for sellers to incrementally adopt usage of system by starting with making their story inventory and layout available to dPASS buyers with the benefit of more profits via greater buyer throughput, then adding accepting orders electronically for pulling at night by lower paid workers for buyer pickup, and finally moving to well organized home delivery as prior increments proved their worth;

(o) means for manufacturers to reap the increased sales resulting from a) new advertising, marketing and promotional media, and b) the microbuy decision process inherent in dPASS'"'"' meaning said KDED can now capture rebuy decisions at the point an item is consumed, which we think improves the likelihood of a positive rebuy decision, because

     1) said buyers are most likely to want to rebuy a item just after they'"'"'ve benefited or enjoyed consuming said item, and

     2) once said buyer captures said item'"'"'s identifier they'"'"'ve made a mental micro-buy decision, which means they'"'"'ve committed their decision to electronic storage, consequently they don'"'"'t have to worry about trying to remember it and therefore are less susceptible to the marketing of competitors;

(p) means for sellers to offer item location service, recipes, promotionals, and dPASS system at a kiosk in said seller'"'"'s location to enable any buyer to enjoy the benefits of dPASS by;

thus enabling existing dPASS buyers to upload their KDED without using their own data processing device, thereby increasing the flexibility and impromptu availability of dPASS; and

potential dPASS buyers to experiment or try out dPASS at store kiosk before buying

(q) all said sellers to market dPASS to potential users and sell new advertising shelf space and promotions to various vendors recommended in recipes or projects provided by said seller;

(r) reducing demand on store personnel to help customers locate items on shelves and improve the accuracy of item location information given to customers;

7. The method of claim 2 wherein said user means of choosing include, but is not limited to:

portable and fixed barcode scanners and radio frequency identification (RFID) readers, barcode scanning and RFID reading refrigerators, item identifying trash cans, portable voice recorders and voice recognition systems, barcode scanning personal digital assistants, digital cameras, and video recorders.

8. The method of claim 2 wherein the sources of GSET data and methods of storage includes but are not limited to:

printed and electronic GSET catalogs, containing GSET data like;

name, picture, and KDED readable identifier for each GSET item or a single human and KDED readable identifier for all items needed for a project, recipe or similar composite requiring multiple GSET'"'"'s to complete including but not limited to cooking recipes, construction projects, service offerings, multitask and/or multievent projects.

9. The method of claim 2 wherein the means for outputted said organized lists of GSET'"'"'s to be acquired, completed, or attended includes but is not limited to:

(a) said buyer'"'"'s data processing display device,

(b) KDEDs with additional I/O means for human input and perception, including but not limited to barcode scanners with data entry keypads and visual displays, Tablet PCs and personal digital assistants capable of receiving handwritten or graffiti input, and data-enabled cellular telephones which can be also verify the correct item was pulled, to update seller'"'"'s inventory, store layout and buyer'"'"'s preferred route, and by seller for quicker checkout buyer by uploading the stored UPC scans instead of rescanning the individual GSET packages;

(c) printouts with human readable GSET information such as GSET name, flavor, manufacturer or picture, and KDED readable token such as a barcode encoded with things like the GSET UPC and identifier of said list which can be captured by buyer to update seller'"'"'s inventory, store layout and buyer'"'"'s preferred route, and by seller for quicker buyer checkout by scanning the GSET identifier on said list instead of rescanning the individual GSET packages,

(d) printed media of various sizes containing a human readable GSET name and KDED readable identifier for quick capture of frequently selected GSETs or those goods no or difficult to capture identifiers;

with said output organized in various ways including but not limited to generic categories for the type of GSET listed, alphabetically, categorically, in another sequence meaningful to buyer/user, seller or another data processor automating some portion of GSET delivery or accomplishment, or according to buyer/users route acquiring, accomplishing or attending the listed GSETs along, and with means for human input or KDED capture of an identify signifying completion, acquisition or attendance at the listed GSETs, seller inventory and store layout, buyer/user route accomplishing listed GSETs which are then uploaded to user/buyer'"'"'s data processor for updating stored information

whereby user/buyer can select GSETs from new sources and in locations away from said data processor, including but not limited to the kitchen counter, living room couch, patio, park, and airplanes or using means previously unavailable with electronic shopping systems, such as KDED selection, drag-and-drop or the keyboard searching, navigation and selection, and voice input.

6. A method of improving acquisition of items by a buyer, a personal automation and shopping system, comprising two or more components selected from the group consisting of:

(a) means chosen by a GSET buyer or user from a plurality of know devices, including keyboardless-and-mouseless data entry devices (KDED) and methods for capturing and storing item identifier, such as goods, services, recipe ingredients, and project materials from a multitude of similar and different said GSET'"'"'s;

(b) one or more catalogs of said items from which buyer can select said GSET using human readable and searchable information such as name, description, composition, size, quantity, picture and a unique identifier readable by said KDED,

(c) a means of transferring said selected items identifiers a programmable data processor a buyer or seller;

(d) a means for said data processor to retrieve, manipulate, store, display, and convey said GSET information organized and containing sufficient detail about said GSETs to be meaningful and useful to a user, buyer, seller, or a data processor automating some portion of the acquisition or accomplishment of said GSET;

(e) a means for each sellers to determine the degree of access to their database or inventory of said items, point-of-sale system, and other data processing systems they want to provide to said buyers, what kinds of information they want to make available to said buyers, and what services they want to provide to said buyers including but not limited to;

self checkout, pulling all or a portion of said buyer'"'"'s acquisition for pickup by said buyer, and delivery of acquired items to said buyer;

(f) a means of providing feedback to said buyer'"'"'s data processor for update of said stored GSET information after the preceding said GSET output has been acted upon by said user, buyer, seller, or their said automating machine;

whereby buyer can acquire said GSETs from any seller of buyer'"'"'s choosing from a multitude of said sellers in less time, with greater accuracy, more privacy, more efficiency, and in ways buyer feels most natural and comfortable using than offered by current methods and past systems with their shortcomings, including limited flexibility, limited vendor selection, and limited methods

whereby buyers can acquire said items in a variety of different ways at different times, depending on the acquisition method best for buyer during each acquisition event, such as, but not limited to;

online ordering for delivery, self-shopping at a retail store of any convenient and suitable seller.

10. A method and apparatus for speeding checkout by a clerk or a self-checkout by said buyer using an existing, scanner-enabled, point of sale system (POS), comprising:

(a) a computer system and database for generating a printout listing items to be purchased or downloading said list to a portable display device (e.g. PDA, TabletPC) with their corresponding UPC barcode,

(b) a mean for conveying the UPC of items pulled for purchase to the merchant'"'"'s POS by scanning the printed UPC or uploading the UPC from said portable device using any of several means including via a serial or USB cable connection, wirelessly using any of several known means of communication, including but not limited to Bluetooth, wireless Ethernet, infrared

whereby the consumer saves the time it would have taken the clerk to scan each of the items pulled for purchase individually, the time and effort to move the items selected from an in-store conveyance such as a shopping cart, basket, bag to said POS and then to any one of several out-of-store conveyances such as bags, boxes, cart

whereby the a seller saves time and money by reducing the number of clerks necessary to check out said buyers, reduces the amount of time it takes to check out said buyers thereby increasing buyer satisfaction, and increases the buyer throughput, which can reasonably improve buyer satisfaction and loyalty;

hence future profits by retaining happy buyers instead of having to continually acquire new buyers using money losing promotions;

11. The system of claim 10 wherein:

(a) said outputted GSET list provide prompts for buyer action comprising;

a) a shopping list with KDED readable barcodes which said buyer captures as each said item is pulled for purchase, b) a KDED with human readable display showing the next said item for purchase and which would confirm that the correct said item had been pulled after using said KDED to capture said item'"'"'s unique identifier of packaging, or c) a list of tasks or events for buyer to accomplish or attend which can be designated as accomplished by using said KDED to capture said GSET'"'"'s identifier or gesture of accomplishment directly on said KDED by lining though an GSET displayed on a stylus or finger enabled portable data processor, supplying the appropriate graffiti to a PDA prompt, or using forthcoming direct cerebral or muscular indication of accomplishment;

(b) a said buyer provides unprompted input or feedback to said data processor using said KDED indicating accomplishment of or other information about some unprompted GSET, comprising;

     1) capturing a client'"'"'s identifier and some billable task performed by said buyer with said buyer adding necessary time, mileage or other quantity to complete billable activity,

     2) capturing the identifier for a typical exercise performed by said buyer with said KDED and with said buyer adding the appropriate quantifying value, or 3) mapping the layout and inventory or changes thereto of the stores of a seller by either;

a) capturing a start/stop-mapping identifier and the identifiers of said items from a sufficient number of item categories to indicate variety of seller'"'"'s offering of said items and said buyer'"'"'s route through said seller'"'"'s store, or b) capturing the identifier of shopping list items and a sampling of other item identifiers not on shopping list, in the order of their appearance along said buyer'"'"'s preferred route through said store as to indicate said seller'"'"'s offering to a degree of detail satisfactory to said buyer;

whereby said buyer can more quickly and easily track or record unprompted or unplanned GSETs thereby improving the comprehensiveness of GSET tracking while reducing the time and effort necessary to track said GSETs;

whereby said buyer spends less time and effort updating said GSETs, thereby improving said buyers efficiency, productivity while reducing stress;

12. A machine for distributed, personal automation and shopping (dPASS) that improves and speeds a user/buyer'"'"'s:

1) selection, acquisition and usage of items from a multitude of similar and different items from one or more of a multitude of sellers of said buyer'"'"'s choosing,

     2) capturing and tracking data about various tasks or events of interest to said buyer using an identifier of or information about said event or task in one or more KDED and human readable formats, comprising;

(c) a keyboardless-and-mouseless data entry device (KDED) chosen by said buyer from a plurality of KDEDs which capture an identifier of said goods, services, events and tasks (GSET or item) from said item'"'"'s packaging and from sources of GSET data chosen from the group including;

(d) printed catalogs containing GSET information;

(e) printed instructional books such as building projects or cooking recipes containing instructions and needed materials or ingredients in both human and KDED readable formats and a unique project/recipe identifier which when captured by the KDED or entered manually by said buyer and manipulated by a data processor which will add all said ingredients to a shopping or pull list necessary for said buyer to complete said project/recipe;

(f) quick-scan media containing human and KDED readable of data those GSETs most frequently selected by said buyer or which normally lack a KDED readable identifier such as;

     1) fruits, vegetables, and loose screws,

     2) GSETs and quantity frequently consumed by said buyer or member of said buyer'"'"'s household for dietary tracking purposes,

     3) types and duration or quantity of exercise performed by said buyer for health tracking purposes,

     4) one-time or recurring tasks completed or performed by said buyer,

     5) business related information such as client identifiers, frequent billable tasks, frequent expenses;

various codes for informing said processor how to interprete preceding or subsequent GSET identifiers captured, seller identifiers;

(g) coupons, specials and other marketing, informational, or promotional material containing human and KDED readable data about GSETs and distributed to buyers by said sellers, item manufacturers or service providers; and

(h) restaurant menus or other media containing meal or side dish information and KDED readable identifiers which when combined by said data processor described below and combined with matching nutritional information about said meals or side dishes and acquisition of said items intended for human consumption provides buyer with feedback on said buyer or member of said buyer'"'"'s household on consumption of individual nutrients, food group components, and other dietary, medicinal and exercise information;

(i) a programmable data processor capable of including means for input and output from and to devices and media using communication channels, temporary and permanent data storage, and data transformation to accomplish tasks selected from the group comprising;

accepting data captured by said KDED and combining said data with other stored or available data into;

(1) various lists such as;

shopping, task, and wish lists for use by said buyer, pull lists for use by said seller, electronic orders delivered to said sellers, combinations of said lists;

databases of GSETs offered by various said sellers or manufacturers;

said buyer'"'"'s preferred route through the real world location of said seller or manufacturer;

(4) annotations on said lists and other buyer prompts of said seller specials;

other buyer prompts such as appointments, reminders;

other information for use by buyer such as client billing information, feedback on various goal attainment;

(7) recipes, projects completable with items already possessed by said buyer;

(8) quick-scan media of frequently selected GSETs or GSETs which usually don'"'"'t have KDED readable identifiers;

(9) outputting said lists, prompts, store routing to display-capable KDEDs and other display devices;

(10) interacting with an operator using real time input and output (I/O) such as mouse, keyboard, LCD/CRT display, voice recognition, direct cerebral I/O enabling said operator to control said operations of said data processor, including;

uploading data from said KDED;

receiving information;

finding, selecting, and routing GSETs and other data to the desired storage location

selecting transformations to be performed on data such as sort order of lists, seller from which to obtain said GSETs;

determining data for output and desired output medium;

(11) presenting said buyer with GSET information from electronic catalogs, lists, databases stored on said data processor, on removable media such as CDs and DVDs, and from other sources accessible via communications networks and adding selected GSETs to the said lists, databases, appointments, recipes/projects, quick-scan media designated by said buyer;

whereby buyerss without their own said data processor can use said KDED with said catalogs or other lists of said GSETs, or said data processor of said seller to enjoy the benefits of faster and more accurate GSET selection, acquisition or feedback;

whereby sellers can chose their degree of interaction and integration with PASS buyerss such as making available to said buyerss the GSETs they carry, layout of their store, pulling of said items desired by said buyer for pickup by or delivery to said buyer in either an open, cooperative marketplace where said seller competes with other sellers for patronage of said buyers or a closed system where said buyer can only interact with certain said sellers in exchange for some consideration from said certain sellers

whereby said buyer can acquire said items from any Seller of buyer'"'"'s choosing from a multitude of said sellers in less time, with greater accuracy, more privacy, more efficiency, less stress over forgotten items or getting the wrong item, and in ways most natural and comfortable to said buyer;

whereby said buyer can acquire said items in a variety of different ways at different times, depending on the acquisition method that is best for the buyer during each acquisition event chosen from the group including;

electronic ordering for home/office delivery from a participating seller, said electronic ordering for quick pickup at retail store of said seller, self-shopping at retail store of any convenient and suitable Seller, sending a representative to pickup or shop for said items; and

whereby adoption resistance of said system by said buyers and sellers and item manufacturers is reduced through incremental adoption of said method in affordable increments that are more easily integrated into current methods,

whereby buyers a single machine system controlled by an integrated suite of processing for automating one or more activities, including;

acquiring items, tracking one-time and recurring tasks, dietary and health GSETs.

13. The machine of claim 12 A method and apparatus for speeding checkout by a clerk or a self-checkout by said buyer/user using an existing, scanner-enabled, point of sale system (POS), comprising:

a. a computer system and database for generating a printout listing items to be purchased or downloading said list to a portable display device (e.g. PDA, TabletPC, etc.) with their corresponding UPC barcode,

b. a mean for conveying the UPC of items pulled for purchase to the merchant'"'"'s POS by scanning the printed UPC or uploading the UPC from said portable device using any of several means including via a serial or USB cable connection, wirelessly using any of several known means of communication, including but not limited to Bluetooth, wireless Ethernet, infrared, etc.

whereby the consumer saves the time it would have taken the clerk to scan each of the items pulled for purchase individually, the time and effort to move the items selected from an in-store conveyance such as a shopping cart, basket, bag, etc. to said POS and then to any one of several out-of-store conveyances of known type such as bags, boxes, cart, etc.

whereby the a seller saves time and money by reducing the number of clerks necessary to check out said buyer/users, reduces the amount of time it takes to check out said buyer/users thereby increasing buyer/user satisfaction, and increases the buyer/user throughput, which can reasonably improve buyer/user satisfaction and loyalty;

hence future profits by retaining happy buyer/users instead of having to continually acquire new buyer/users using money losing promotions;

14. The machine of claim 12 wherein sellers, manufacturers and service provides, include but not limited to hardware stores and lumber yards, home improvement warehouses, office supply stores, pharmacies, and grocery stores can each independently chose what kind and how much information to provide buyers with on their business including items available, prices, store layouts, and specials or discounts;

and where said vendors can independently chose what services to offer to buyer including self checkout by enabling buyer to download their KDED directly into seller'"'"'s POS or scanning the buyer'"'"'s barcoded shopping list of products being acquired, accepting orders for items electronically for delivery or pulling of all or only some items on buyer'"'"'s transmitted acquisition list (where buyer fetches the remaining items on said list directly from said seller'"'"'s store shelves) and accepting download or other transfer of unique item identifiers or acquisition list from said buyer'"'"'s device or storage media to in-store kiosk, customer service representative or other vendor means of accepting said identifiers or list to generate shopping list for buyer'"'"'s use or use by store personnel to pull items on list for buyer.

15. The machine of claim 12 wherein feedback of information includes buyer scanning UPC barcode with prefix barcode identifying product as coming from said list and meaning that said item has been acquired from said list for each item pulled from vendor shelf and acquired so that said process can delete it from said list after next transfer of data stored in said collection device to said PC, where said transferred information can be collated with nutritional information from said database or said catalog and combined with nutritional information from other items acquired or consumed to provide buyer with feedback on buyer achieve nutritional goals buyer stored in said database on said PC using said process.

16. The machine of claim 12 wherein feedback of information includes buyer scanning barcode signifying the start and end of store layout information with all intervening stored UPC'"'"'s indicating the layout of the specific store and buyer'"'"'s preferred route through the store, which is then uploaded to said PC and stored in said database and which is used to organize list of items into the order buyer likes to travel through the store and conveyed to buyer'"'"'s output medium including printout, PDA, TabletPC for display whereby buyer can travel through the store'"'"'s aisles in the order they find best, most efficient, fastest while reducing backtracking to get missed or forgotten items.

17. The machine of claim 12 wherein a user interface, comprising:

(a) visual elements aiding acquiring goods or services, managing tasks and events, and providing visual feedback;

(b) means for activating said interface elements used for input are chosen from the group consisting of;

any single or combination of processes for;

(1) identifying and acquiring or accomplishing GSETs, creatingdata structures identification, or management of GSETs, including but not limited to;

creating, shopping and task lists, electronic orders, calendars or event lists under software control;