Intelligent social agents

• US 20030163311A1
• Filed: 04/30/2002
• Published: 08/28/2003
• Est. Priority Date: 02/26/2002
• Status: Abandoned Application

• Current Assignee: SAP AG (SAP SE)
• Original Assignee: SAP AG (SAP SE)
• Inventors: Gong, Li
• Application Number:
  US10/134,679
• Publication Number:
  US 20030163311A1
• Time in Patent Office: Days
• US Class Current: 704/250
• CPC Class Codes: G10L 13/027 Concept to speech synthesisers; Generation of natural phrases from machine-based concepts generation of parameters for speech synthesis out of text G10L13/08
• CPC Class Codes: G10L 17/26 Recognition of special voice characteristics, e.g. for use in lie detectors; Recognition of animal voices

Abstract

An intelligent social agent is an animated computer interface agent with social intelligence that has been developed for a given application or type of applications and a particular user population. The social intelligence of the agent comes from the ability of the agent to be appealing, affective, adaptive, and appropriate when interacting with the user.

Claims

1. A method for implementing an intelligent social agent, the method comprising:

receiving an input associated with a user;

accessing a user profile associated with the user;

extracting context information from the received input; and

processing the context information and the user profile to produce an adaptive output to be represented by the intelligent social agent.

2. The method of claim 1 wherein the input associated with the user comprises physiological data associated with the user.

3. The method of claim 1 wherein the input associated with the user comprises application program information associated with the user.

4. The method of claim 1 wherein extracting context information comprises extracting information about an affective state of the user.

5. The method of claim 4 wherein extracting information about an affective state of the user is based on physiological information associated with the user.

6. The method of claim 4 wherein extracting information about an affective state of the user is based on vocal analysis information associated with the user.

7. The method of claim 4 wherein extracting information about an affective state of the user is based on verb al information from the user.

8. The method of claim 1 wherein extracting context information comprises extracting a geographical position of the user.

9. The method of claim 8 wherein extracting context information comprises extracting information based on the geographical position of the user.

10. The method of claim 1 wherein extracting context information comprises extracting information about the application content associated with the user.

11. The method of claim 1 wherein extracting context information comprises extracting information about a linguistic style of the user.

12. The method of claim 1 wherein the adaptive output comprises a verbal expression to be represented by the intelligent social agent.

13. The method of claim 1 wherein the adaptive output comprises a facial expression to be represented by the intelligent social agent.

14. The method of claim 1 wherein an adaptive output comprises an emotional expression to be represented by the intelligent social agent.