Telephone call dialling

• US 20030165227A1
• Filed: 03/20/2003
• Published: 09/04/2003
• Est. Priority Date: 03/15/2000
• Status: Active Grant

• Current Assignee: Interoute Communications Ltd. (GTT Communications, Inc.)
• Original Assignee: Interoute Communications Ltd. (GTT Communications, Inc.)
• Inventors: De Beer, Leon
• Granted Patent: US 7,359,501 B2
• Time in Patent Office: Days
• US Class Current: 379/221.01
• CPC Class Codes: H04M 1/27485 Appending a prefix to or inserting a pause into a dialling sequence
• CPC Class Codes: H04M 1/724 User interfaces specially adapted for cordless or mobile telephones
• CPC Class Codes: H04M 15/30 the meter or calculation of charges not being controlled from an exchange
• CPC Class Codes: H04M 15/49 Connection to several service providers
• CPC Class Codes: H04M 15/8044 Least cost routing
• CPC Class Codes: H04M 2215/42 Least cost routing, i.e. provision for selecting the lowest cost tariff
• CPC Class Codes: H04M 2215/46 Connection to several service providers
• CPC Class Codes: H04M 2215/745 Least cost routing, e.g. Automatic or manual, call by call or by preselection
• CPC Class Codes: H04Q 2213/13095 PIN / Access code, authentication
• CPC Class Codes: H04Q 2213/13103 Memory
• CPC Class Codes: H04Q 2213/13106 Microprocessor, CPU
• CPC Class Codes: H04Q 2213/13138 Least cost routing, LCR
• CPC Class Codes: H04Q 2213/13141 Hunting for free outlet, circuit or channel
• CPC Class Codes: H04Q 2213/13176 Common channel signaling, CCS7
• CPC Class Codes: H04Q 2213/13179 Fax, still picture
• CPC Class Codes: H04Q 2213/13199 Modem, modulation
• CPC Class Codes: H04Q 2213/13299 Bus
• CPC Class Codes: H04Q 2213/13345 Intelligent networks, SCP
• CPC Class Codes: H04Q 2213/13353 Routing table, map memory
• CPC Class Codes: H04Q 2213/13389 LAN, internet
• CPC Class Codes: H04Q 3/0029 : Provisions for intelligent networking
• CPC Class Codes: H04Q 3/66 : Traffic distributors

Abstract

A device for making telephone calls receives input data defining a call destination. The device generates a request message which is output to a control centre, a response message then being received from the control centre identifying a preferred route for routing the call to the call destination. The routing information is utilised by the device in initiating communication with the call destination. Typically the input data is a telephone number and the dialling means initiates communication using a modified telephone number which may include a prefix obtained from routing data contained in the response message. Response messages may be stored in a cache memory to reduce the need for request messages. The device may be a mobile telephone operating in a cellular telecommunications network or may be a landline device such as telephone or facsimile machine. Where the device is a mobile telephone, the response message may include additional information such as updating information for stored preferred network and barred network tables.

Claims

1. A device (1) for communication with a call destination (2) via a telecommunications system (3), the device comprising;

input means (5) for receiving input data (52) defining the call destination;

message generating means (30) for generating a request message (51-55) comprising the input data (52);

output means (39) operable to output the request message in use to a control centre (7);

receiving means (39) operable to receive in use from the control centre a response message (61-64) comprising routing data (62) defining a preferred route for routing the call to the call destination via the telecommunications system; and

initiating means for initiating communication with the call destination using the routing data.

2. A device as claimed in claim 1 wherein the input data comprises a telephone number of the call destination, wherein the routing data is representative of at least part of a modified telephone number defining the preferred route, and wherein the initiating means is operable to initiate communication using the modified telephone number.

3. A device as claimed in claim 2 wherein the routing data is representative of the entire modified telephone number for use by the initiating means.

4. A device as claimed in claim 2 wherein the routing data is representative of a prefix code and wherein the initiating means comprises means for adding the prefix code to the input telephone number to obtain the modified telephone number.

5. A device as claimed in any preceding claim wherein the response message comprises protocol information (63) and wherein the initiating means is responsive to the protocol information when initiating communication with the call destination using the routing data.

6. A device as claimed in claim 5 wherein the protocol information defines a wait period to be inserted between outputting an initial portion and a remaining portion of the modified telephone number.

7. A device as claimed in claim 1 wherein the input data comprises a network address of the call destination.

8. A device as claimed in any preceding claim comprising a cache memory (311) operable to store the response message corresponding to respective input data and control means (30) operable to extract the routing data from a stored response message in cache memory for use by the initiating means in response to a further input of the same input data.

9. A device as claimed in claim 8 wherein the response message comprises data representative of conditional information (64) to be applied to use of the received message stored in cache memory, the conditional information including at least a time-out period after which the routing data should no longer be utilised.

10. A device as claimed in any preceding claim comprising means (35) for storing identification information for identifying the device in use to the control centre and wherein the message generating means is operable to include the identification information in the request message.

11. A device as claimed in any preceding claim wherein the initiating means is operable to initiate communication in use with the control centre whereby the output means is operable to output the request message via the telecommunications system.

12. A device as claimed in any of claims 1 to 10 wherein the output means is operable to output the request message using a first communications channel (72) which is separate and distinct from a second communications channel (71) used by the initiating means.

13. A device as claimed in claim 12 wherein the first communications channel comprises one of:

(a) the Internet (4E);

(b) a public data network; and

(c) a private data network.

14. A device as claimed in any preceding claim wherein the device is constituted by a telecommunications terminal and wherein the input means comprises a keypad (5) for the input of the input data by a user.

15. A device as claimed in claim 14 wherein the terminal comprises a mobile telephone (20) for wireless communication in use with a mobile telephone network (21) of the telecommunications system.

16. A device as claimed in claim 15 wherein the output means is operable to output the request message in a text message format corresponding to a text message protocol of the mobile telephone network.

17. A device as claimed in any of claims 15 and 16 wherein the receiving means is operable to receive the response message in a text message format corresponding to a text message protocol of the mobile telephone network and wherein the mobile telephone is operable to inhibit display to the user of text corresponding to the response message.

18. A device as claimed in any of claims 15 to 17 further comprising means for updating at least one of a preferred network table and a barred network table using updating information contained in the response message.

19. A device as claimed in claim 14 wherein the device is constituted by a telephone (73) for land line communication.

20. A device as claimed in claim 14 comprising a facsimile machine (105).

21. A device as claimed in claim 14 comprising a computer apparatus having a modem.

22. A device as claimed in any of claims 1 to 13 wherein the device is constituted by an interface apparatus (70) having means for connection to at least one user operable terminal (73), wherein the input means is operable to receive the input data via said connection means from the user operable terminal.

23. A device as claimed in claim 22 wherein the interface apparatus comprises a private branch exchange (70) and wherein the connection means facilitates connection to telephone lines of an internal network served by the private branch exchange.

24. A device as claimed in claim 22 wherein the device is constituted by a routing device (160) having means for connection to a user operable terminal and wherein the input means is operable to receive the input telephone number via the connection means.

25. A device as claimed in any of claims 19 to 21 further comprising an interface module (190) for communicating with a local area network (191) to which the control centre is connected in use.

26. A method of operating a telecommunications device for communication with a call destination via a telecommunications system, the method comprising the steps of;

receiving an input telephone number defining the call destination;

generating a request message comprising data representative of the input telephone number;

outputting the request message to a control centre;

receiving a response message from the control centre, the response message comprising routing data representative of at least part of a modified telephone number defining a preferred route for routing the call to the call destination via the telecommunications system; and

initiating a telephone call connection to the call destination using the modified telephone number.

27. A method as claimed in claim 26 wherein the input data comprises a telephone number of the call destination, wherein the routing data is representative of at least part of a modified telephone number defining the preferred route, and wherein the initiating step initiates communication using the modified telephone number.

28. A method as claimed in claim 27 wherein the routing data is representative of the entire modified telephone number for use in the initiating step.

29. A method as claimed in claim 27 wherein the routing data is representative of a prefix code and wherein the initiating step comprises adding the prefix code to the input telephone number to obtain the modified telephone number.

30. A method as claimed in any of claims 26 to 29 wherein the response message comprises protocol information (63) and wherein the initiating step is made responsive to the protocol information when initiating communication with the call destination using the routing data.

31. A method as claimed in claim 30 wherein the protocol information defines a wait period to be inserted between outputting of an initial portion and a remaining portion of the modified telephone number.

32. A method as claimed in claim 26 wherein the input data comprises a network address of the call destination.

33. A method as claimed in any of claims 26 to 32 comprising a step of storing in a cache memory (311) the response message corresponding to respective input data and extracting the routing data from a stored response message in cache memory for use in the initiating step in response to a further input of the same input data.

34. A method as claimed in claim 33 wherein the response message comprises data representative of conditional information (64) to be applied to use of the received message stored in cache memory, the conditional information including at least a time-out period after which the routing data should no longer be utilised.

35. A method as claimed in any of claims 26 to 34 comprising storing identification information for identifying the device in use to the control centre and wherein the message generating step includes the identification information in the request message.

36. A method as claimed in any of claims 26 to 35 wherein the initiating step initiates communication with the control centre whereby the request message is output via the telecommunications system.

37. A method as claimed in any of claims 26 to 35 wherein the output step outputs the request message using a first communications channel (72) which is separate and distinct from a second communications channel (71) used in the initiating step.

38. A method as claimed in claim 37 wherein the request message is output via one of:

(a) the Internet (4E);

(b) a public data network; and

(c) a private data network.

39. A method as claimed in any of claims 26 to 38 wherein the device is constituted by a telecommunications terminal and wherein the receiving step comprises receiving the input of the input data by a user via a keyboard (5).

40. A method as claimed in claim 39 wherein the terminal comprises a mobile telephone (20) for wireless communication with a mobile telephone network (21) of the telecommunications system.

41. A method as claimed in claim 40 wherein the request message is output in a text message format corresponding to a text message protocol of the mobile telephone network.

42. A method as claimed in any of claims 40 and 41 wherein the response message is received in a text message format corresponding to a text message protocol of the mobile telephone network and wherein the mobile telephone inhibits display to the user of text corresponding to the response message.

43. A method as claimed in any of claims 40 to 42 further comprising updating at least one of a preferred network table and a barred network table using updating information contained in the response message.

44. A method as claimed in claim 39 wherein the device is constituted by a telephone (73) for land line communication.

45. A method as claimed in claim 39 wherein the terminal comprises a facsimile machine (105).

46. A method as claimed in claim 39 wherein the terminal comprises a computer apparatus having a modem.

47. A method as claimed in any of claims 26 to 38 wherein the device is constituted by an interface apparatus (70) providing connection to at least one user operable terminal (73), wherein the receiving step comprises receiving the input data from the user operable terminal.

48. A method as claimed in claim 47 wherein the interface apparatus comprises a private branch exchange (70) providing connection to telephone lines of an internal network served by the private branch exchange.

49. A method as claimed in claim 47 wherein the device is constituted by a routing device (160) providing connection to a user operable terminal and wherein the receiving step comprises receiving the input telephone number via the connection with the user operable terminal.

50. A method as claimed in any of claims 44 to 46 further comprising communicating via an interface module (190) with a local area network (191) to which the control centre is connected.

53. A computer program comprising processor implementable instructions for controlling a device to carry out the method of any one of claims 26 to 50 and 52.

54. A storage medium storing processor implementable instructions for controlling a device to carry out the method of any one of claims 26 to 50 and 52.

55. A signal carrying processor implementable instructions for controlling a device to carry out the method of any one of claims 26 to 50 and 52.

51. A control centre (7) comprising;

receiving means operable to receive a request message comprising data representative of an input telephone number defining a call destination and information defining the location of a device from which communication with the call destination via a telecommunications system is required;

means for determining a preferred route for communication via the telecommunications system;

means for generating a response message comprising routing data representative of at least part of a modified telephone number to be used by the device;

and means for transmitting the response message to the device.

52. A method of operating a control centre (7) comprising;

receiving a request message comprising data representative of an input telephone number defining a call destination and information defining the location of a device from which communication with the call destination via a telecommunications system is required;

determining a preferred route for communication via the telecommunications system;

generating a response message comprising routing data representative of at least part of a modified telephone number to be used by the device;

and transmitting the response message to the device.

56. A telephone which makes a data call to receive routing information before making a call using the routing information.