Method for delivery of products purchased online

• US 20030171996A1
• Filed: 03/07/2002
• Published: 09/11/2003
• Est. Priority Date: 03/07/2002
• Status: Abandoned Application

• Current Assignee: Pc Club
• Original Assignee: Pc Club
• Inventors: Lin, Andrew, Chen, Andy, Tsao, Howard, Lan, Jackson, Chiang, Andy
• Application Number:
  US10/094,078
• Publication Number:
  US 20030171996A1
• Time in Patent Office: Days
• US Class Current: 705/26
• CPC Class Codes: G06Q 10/08 Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
• CPC Class Codes: G06Q 10/087 Inventory or stock management, e.g. order filling, procurement or balancing against orders
• CPC Class Codes: G06Q 30/0635 Processing of requisition or of purchase orders
• CPC Class Codes: G06Q 30/0641 Shopping interfaces

Abstract

A method that enables customers who purchase online on the Internet to select either pickup or receipt of products at designated locations. The method comprises receiving a customer'"'"'s order from an online store (1) via an electronic communications network (10), and providing a list of shops from which the customer can select the nearest shop to him for pickup of products. A plurality of shop inventory management systems (2a-2n) is provided to manage shop inventory information. Such information can be accessed on the online store via the network. A distribution center inventory management system (3) is provided to manage distribution center inventory information. Such information can also be accessed on the online store via the network, to see if the products ordered are available. The method further provides a function of automatically adjusting the inventory of the ordered products according to the customer'"'"'s order when the customer'"'"'s order is accepted.

Claims

1. A method for delivery of a product purchased online, the method being implemented in an online purchase environment which comprises an online store for receiving customers'"'"' orders, a plurality of shops located in different areas for pickup of products, and a distribution center for storing and distributing products to each shop and to customers, the method comprising the steps of:

receiving a customer'"'"'s order from the online store via a communications network, the customer'"'"'s order including purchase, billing, shipping and contact information;

providing a selection of shipping options for the customer, the shipping options including a first option of shipping to one of the shops and a second option of shipping directly to the customer;

checking inventory to ascertain whether the product ordered in the customer'"'"'s order is available;

accepting the customer'"'"'s order when the ordered product is available; and

shipping the ordered product according to the shipping option selected by the customer.

2. The method as claimed in claim 1, further comprising the step of:

verifying the billing information to confirm that terms of payment provided by the customer are acceptable.

3. The method as claimed in claim 1, wherein the inventory includes shop inventory and distribution center inventory.

4. The method as claimed in claim 1, further comprising the step of:

automatically adjusting the inventory of the ordered product according to the customer'"'"'s order when the customer'"'"'s order is accepted.

5. The method as claimed in claim 1, further comprising the step of:

delivering the ordered product from the distribution center to a selected shop when such ordered product is not available in the selected shop.

6. The method as claimed in claim 1, further comprising the step of:

providing an online web page for the customer to track subsequent processing of the ordered product.

7. The method as claimed in claim 1, further comprising the step of:

receiving the customer'"'"'s detailed shipping address when the customer has selected that the ordered product be shipped directly to the customer.

8. The method as claimed in claim 7, further comprising the step of:

selecting a shop which is the nearest to the customer'"'"'s detailed shipping address.

9. The method as claimed in claim 8, further comprising the step of:

shipping the ordered product directly to the customer from the selected shop.

10. A method for delivery of a product purchased online, the method being implemented in an online purchase environment which comprises an online store for receiving customers'"'"' orders, a plurality of shops located in different areas for pickup of products, and a distribution center for storing and distributing products to each shop and to customers, the method comprising the steps of:

receiving a customer'"'"'s order from the online store via a communications network, the customer'"'"'s order including purchase, billing, shipping and contact information;

providing online a selection of shops from which the customer may select one shop for pickup of the ordered product;

checking inventory to ascertain whether the product ordered in the customer'"'"'s order is available;

accepting the customer'"'"'s order when the ordered product is available; and

shipping the ordered product to the shop selected by the customer for pickup.

11. The method as claimed in claim 10, further comprising the step of:

verifying the billing information to confirm that terms of payment provided by the customer are acceptable.

12. The method as claimed in claim 10, wherein the inventory includes shop inventory and distribution center inventory.

13. The method as claimed in claim 10, further comprising the step of:

automatically adjusting the inventory of the ordered product according to the customer'"'"'s order when the customer'"'"'s order is accepted.

14. The method as claimed in claim 10, further comprising the step of:

delivering the ordered product from the distribution center to the shop selected by the customer when such ordered product is not available in the selected shop.

15. The method as claimed in claim 10, further comprising the step of:

providing an online web page for the customer to track subsequent processing of the ordered product.

16. A method of implementing an online order comprising the steps of:

providing an online store for receiving a customer'"'"'s order, a plurality of shops located at different area for pick-up of products, and a distribution center for storing said products and distributing said products to the corresponding stores or to designated places by the customers directly;

receiving an order of a customer from the online store via a communication network including pick-up or direct delivery options;

helping the customer find the properly located shop for pick-up if pick-up at the shop is preferably selected by the customer while he does not know which shop is available; and

delivering the ordered products either to the selected shops for pick-up or directly to the designated places by the customers.