Mobile service system

• US 20030172042A1
• Filed: 03/05/2003
• Published: 09/11/2003
• Est. Priority Date: 03/05/2002
• Status: Abandoned Application

• Current Assignee: NEC Infrontia Corporation (NEC Corporation)
• Original Assignee: NEC Infrontia Corporation (NEC Corporation)
• Inventors: Agui, Kyoko
• Application Number:
  US10/378,614
• Publication Number:
  US 20030172042A1
• Time in Patent Office: Days
• US Class Current: 705/500
• CPC Class Codes: B60P 3/0257 the object being a vending stall, restaurant or food kiosk
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 99/00 Subject matter not provided for in other groups of this subclass

Abstract

The present system includes a car mounted communication terminal, which is mounted on a mobile shop, having an information processing function and connecting to the Internet, and a registered communication terminal of a user, which is registered in advance with the service supply by the user as a member user, for connecting to the car-mounted communication terminal over the Internet. When the mobile shop approaches a sales area, the car-mounted communication terminal calls and distributes sales information to the registered communication terminal within the sales area and receives order information for the sale information. The car-mounted communication terminal collects and records sold item information based on order information at a given sales base. The Internet may be a general communication terminal. The car-mounted communication terminal and the registered communication terminal can call and exchange information with each other.

Claims

1. A mobile service system for providing a mobile service to user by using a mobile service car, the system comprising:

a communication network;

a car-mounted communication terminal, which is mounted in the mobile service car, for holding service information, customer information and mobile service information in a database in advance, connecting to the communication network and having an information processing function; and

a registered communication terminal of a member user, which is registered with the mobile service by the user as the member user in advance, for bi-directionally communicating with the car-mounted communication terminal over the communication network.

2. A mobile service system according to claim 1,

wherein the mobile service car has a car navigation system;

wherein the car-mounted communication terminal registers a point in a given service area with the car navigation system in advance; and

wherein, when the mobile service car approaches the registered point, the registered communication terminal within the service area is read from the database and is called over the communication network.

3. A mobile service system according to claim 1, wherein the registered communication terminal is one of terminals including a lamp lighting-up terminal for hearing-impairing people, an intercom system terminal including high functions, a facsimile terminal, a personal computer and a mobile phone terminal;

wherein the registered communication terminal has an e-mail function using the communication network and immediately notifies to the member user in response to a predetermined call signal when the registered communication terminal is called from the car-mounted communication terminal; and

wherein the car-mounted communication terminal has an interface function for interconnecting with registered communication terminal to be called.

4. A mobile service system according to claim 1, wherein the registered communication terminal causes at least one of lighting-up of a light source, sound, voice, and vibration as a predetermined call signal when the registered communication terminal is called from the car-mounted communication terminal and stops the call signal when the member user responds thereto, receives distributed information, and outputs the received information at least one of through voice and on the screen.

5. A mobile service system according to claim 1,

wherein the mobile service car is a mobile shop, the mobile service is a mobile shop service and the service information is item information;

wherein, when the mobile shop approaches a predetermined sales area, the car-mounted communication terminal calls and distributes sales information to the registered communication terminal of at least one member user within the sales area, receives order information for the sales information and collects and records information on sold-item information input by a salesperson based on received order information at a sales base within the sales area; and

wherein the registered communication terminal receives sales information in response to a call from the car-mounted communication terminal, receives an input of order information from the member user and sends the order information to the car-mounted communication terminal.

6. A mobile service system according to claim 5, further comprising a sales headquarters for holding items information, customer information and mobile shop information in a database in advance,

wherein the sales headquarters registers, in the customer information, a predetermined registration requested by a communication terminal of a user, distributes sales promotion information to the registered communication terminal as required, answers to an inquiry from the registered communication terminal, registers predetermined information received from the car-mounted communication terminal in the database, updates the predetermined information in the database as necessary, and shares the registered data with the car-mounted communication terminal;

wherein the car-mounted communication terminal sends sales information collected and recorded at the sales base within the sales area to the sales headquarters immediately, and shares the predetermined information in the database with the sales headquarters through frequent data exchanges; and

wherein the registered communication terminal receives sales promotion information from the sales headquarters as required and inquires the sales headquarters to obtain desired information.

7. A mobile service system according to claim 5, wherein the mobile shop service further provides a round service for in-home care requiring people;

and

wherein, when the user requests and registers with the round service in advance, and when the mobile shop approaches a predetermined sales area, the car-mounted communication terminal calls and distributes health check information to the registered communication terminal of at least one member user registered with the round service in the sales area, receives response information to the health check information, sends a predetermined signal when no responses are received to the health check information and prompts a salesperson responsible for operating the car-mounted communication terminal to take a predetermined action corresponding to a given situation.

8. A mobile service system according to claim 1, wherein the mobile service car is a round service car, and the mobile service is a round service;

wherein, when the mobile shop approaches a predetermined sales area, the car-mounted communication terminal calls and distributes health check information to the registered communication terminal of at least one member user registered with the round service in the sales area, receives response information to the health check information, sends a predetermined signal when no responses are received to the health check information and prompts a salesperson responsible for operating the car-mounted communication terminal to take a predetermined action corresponding to a given situation.