Method and apparatus for calling card callbacks

• US 20030174821A1
• Filed: 03/14/2002
• Published: 09/18/2003
• Est. Priority Date: 03/14/2002
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Majd, Mahdad, Bates, Cary Lee, Santosuosso, John Matthew
• Application Number:
  US10/097,891
• Publication Number:
  US 20030174821A1
• Time in Patent Office: Days
• US Class Current: 379/114.15
• CPC Class Codes: H04M 15/00 Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
• CPC Class Codes: H04M 15/06 Recording class or number of calling , i.e. A-party or called party , i.e. B-party
• CPC Class Codes: H04M 17/026 Constructional features
• CPC Class Codes: H04M 17/103 using SIMs (USIMs) or calling cards
• CPC Class Codes: H04M 2017/12 using calling, telephone credit/debit cards
• CPC Class Codes: H04M 2203/6045 Identity confirmation
• CPC Class Codes: H04M 3/42153 by subscriber
• CPC Class Codes: H04M 3/42195 Arrangements for calling back a calling subscriber when the wanted subscriber ceases to be busy H04M3/48

Abstract

Embodiments of the invention provide a method, article of manufacture, and apparatus for telephone calling card caller identification. In one embodiment, a processing system is adapted to supply pre-defined call back information from a calling card user to a recipient/caller. In another embodiment, the recipient/caller uses the pre-defined call back information to call the calling card user at one or more telephone numbers specified by the call back information. In another embodiment, the processing system uses the pre-defined call back information to automatically connect the recipient/caller to the calling card user at one or more specified telephone numbers. In another embodiment, the pre-defined call back information includes at least one timed temporary calling card number for the recipient/caller to use to contact the calling card user where the temporary calling card number may have an expiration time and/or date. In another embodiment, at least some of the call back information is transmitted to the calling card user to identify the recipient/caller.

Claims

1. A method of processing call back information at a telecommunications processing system, comprising:

receiving, from a telecommunications device, call back configuration input from a user of the telecommunications device; and

storing call back information in a data repository according to the call back configuration input;

wherein at least a part of the call back information is to be transmitted to at least one other telecommunications device during a telephone call to the at least one other telecommunications device from the user using a telephone calling card to make the telephone call.

2. The method of claim 1, wherein storing comprises associating the call back information with an identification number associated with the telephone calling card.

3. The method of claim 1, wherein the call back information is adapted to be used by a recipient to call the user of the telecommunications device.

4. The method of claim 1, wherein storing comprises associating the call back information with at least one of the telephone calling card and the user of the telephone calling card.

5. The method of claim 1, wherein the call back information is selected from at least one of a user name, a current number associated with the telecommunications device, a roaming number, a temporary calling card number, a message, an access number and combinations thereof.

6. The method of claim 1, wherein the call back information comprises a calling card user identity.

7. The method of claim 1, wherein the call back information comprises at least one call back number.

8. The method of claim 1, wherein the call back information comprises at least one message.

9. A method of processing a telephone call at a communication processing system, wherein the telephone call is made from a first telecommunications device to a second telecommunications device by a caller using a calling card, comprising:

processing a telephone calling card identification number received from the first telecommunications device;

retrieving call back information associated with the telephone calling card identification number; and

transmitting at least part of the call back information to the second telecommunications device.

10. The method of claim 9, wherein the calling card call back information comprises at least one of a user name, a current number associated with the first telecommunications device, a roaming number, a temporary calling card number, a message, an access number and combinations thereof.

11. The method of claim 9, further comprising determining whether the telephone call is a timed call.

12. The method of claim 11, wherein determining whether the telephone call is a timed call comprises comparing the calling card identification number to temporary calling card data.

13. The method of claim 12, wherein if the telephone call is a timed call then determining a duration of the telephone call and reducing an allocated amount of available time by the duration of the telephone call.

14. The method of claim 9, wherein the calling card call back information comprises a call back number.

15. The method of claim 14, wherein the call back number is selected from a temporary calling card number, an access number, a default number, a current number associated with the first telecommunications device used by a calling card user to configure the call back information, and combinations thereof.

16. The method of claim 9, wherein retrieving comprises determining whether the call back information should include a timed call back information.

17. The method of claim 16, wherein determining whether the call back information should include the timed call back information comprises determining if a roaming number is available.

18. The method of claim 17, wherein if the roaming number is available then determining if the call back information includes a temporary calling card information.

19. The method of claim 18, wherein if the call back information includes the temporary calling card information, then determining a temporary calling card identification number.

20. The method of claim 18, wherein if the call back information does not include the temporary calling card information then determining an access number.

21. The method of claim 20, wherein determining an access number comprises determining an access number identification number.

22. The method of claim 17, wherein if the roaming number is not available then determining at least one alternative number.

23. The method of claim 22, wherein determining the at least one alternative number comprises retrieving at least one caller identification data from the first telecommunications device.

24. The method of claim 23, wherein if the caller identification data from the telecommunications device is available then providing at least one current number.

25. The method of claim 23, wherein if the caller identification data from the telecommunications device is not available then providing a default number.

26. A telecommunications system for processing telephone calls made from telecommunications devices, comprising:

a data repository containing call back information associated with a calling card;

a processing system configured to at least;

receive a telephone call from a first telecommunications device to a second telecommunications device, wherein the telephone call is made from the first telecommunications device by a caller using the calling card;

retrieve the call back information associated with the calling card; and

transmit at least part of the call back information to the second telecommunications device.

27. The telecommunications system of claim 26, wherein the processing system is further configured to retrieve the call back information associated with the telephone calling card using an identification number received from the first telecommunications device.

28. The telecommunications system of claim 26, wherein the call back information comprises at least one of a user name, a current number associated with the first telecommunications device, a roaming number, a temporary calling card number, a message, an access number, and combinations thereof.

29. The telecommunications system of claim 26, wherein a telephone number used to make the telephone call is selected from at least one of a current number associated with the first telecommunications device, a roaming number, a temporary calling card number, an access number, default number, and combinations thereof.

30. The telecommunications system of claim 26, wherein the processing system determines a telephone call type.

31. The telecommunications system of claim 30, wherein if the telephone call type is a timed telephone call, then the processing system determines the time limit of the telephone call.

32. The telecommunications system of claim 31, wherein the processing system reduces an allocated time limit by a duration of the telephone call.

33. The telecommunications system of claim 26, wherein the processing system determines the type of call back information to transmit to the second telecommunications device.

34. The telecommunications system of claim 33, wherein the processing system retrieves at least some of the identification of the first communication device.