Method and apparatus for managing delivery destination of baggage

• US 20030176945A1
• Filed: 10/15/2002
• Published: 09/18/2003
• Est. Priority Date: 03/18/2002
• Status: Active Grant

• Current Assignee: Fujitsu Limited
• Original Assignee: Fujitsu Limited
• Inventors: Abumiya, Yuji, Tozuka, Kentaro
• Granted Patent: US 6,711,463 B2
• Time in Patent Office: Days
• US Class Current: 700/226
• CPC Class Codes: B64F 1/366 Check-in counters
• CPC Class Codes: B64F 1/368 Arrangements or installations for routing, distributing or loading baggage
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events

Abstract

An object of this invention is to securely deliver a baggage of a traveler a delivery destination designated by the traveler even in a case where the traveler cancels the travel or changes the destination. First, identification information, information of a contact address, boarding information, and information concerning the delivery destination of the baggage are received from a delivery receipt terminal and registered in a contract database. Then, information concerning boarding status of the traveler is acquired from a passenger carrier server, which manages the boarding status of the baggage. If there is inconsistency between the acquired information concerning the boarding status and the boarding information registered in the contract database, the delivery destination of the baggage is inquired to the traveler'"'"'s contact address, and the information concerning the delivery destination, which is notified from the traveler in response to the inquiry, is registered in the contract database.

Claims

1. A computerized method for managing a delivery destination of a baggage, said method comprising the steps of:

receiving and registering into a storage device, identification information of a traveler, information of a contact address, boarding information, and information concerning a destination of a baggage from a delivery receipt terminal operated by said traveler;

acquiring information concerning a boarding status of said traveler from a passenger carrier server for managing boarding status of said traveler;

if there is inconsistency between said information concerning said boarding status of said traveler, which is acquired in said acquiring step, and said boarding information registered in said storage device, inquiring of the traveler about delivery destination of the baggage based on the information of the contact address of the traveler; and

registering information concerning said delivery destination of said baggage, which is notified from said traveler in response to said inquiry by said inquiring step.

2. The computerized method as set fort in claim 1, further comprising a step of outputting a delivery instruction including information of said delivery destination of said baggage based on said information concerning said delivery destination of said baggage, which is registered in said storage device.

3. The computerized method as set forth in claim 1, wherein in said step of registering said information concerning said delivery destination of said baggage, said information concerning said delivery destination of said baggage, which is registered at said receiving and registering step, is updated by said information concerning said delivery destination of said baggage, which is notified from said traveler.

4. The computerized method as set forth in claim 1, wherein said information concerning said delivery destination of said baggage, which is registered in said storage device at said receiving and registering step, includes normal delivery destination information of said baggage and delivery destination information of said baggage at cancellation of said travel.

5. The computerized method as set forth in claim 4, wherein in said step of registering said information concerning said delivery information of said baggage, if designation of said delivery destination, which is notified from said traveler, is designation of said delivery destination of said baggage at said cancellation of said travel, said normal delivery destination information of said baggage is updated by said delivery destination information of said baggage at said cancellation of said travel.

6. The computerized method as set forth in claim 1, wherein in said step of registering information concerning said delivery destination of said baggage, if designation of a new delivery destination of said baggage is received as said delivery destination of said baggage from said traveler in response to said inquiry by said inquiring step, said information concerning said delivery destination of said baggage, which is registered in said storage device, is updated by using information of said new delivery destination of said baggage.

7. The computerized method as set forth in claim 1, wherein in said acquiring step, said information concerning said boarding status of said traveler, which corresponds to said boarding information, is requested to said passenger carrier server at a timing according to a departure time specified by said boarding information.

8. The computerized method as set forth in claim 2, wherein a storage area for a delivery flag is provided in said storage device, and said delivery flag is set to a state indicating delivery possible in at least a case where there is consistency between said information concerning said boarding status of said traveler and said boarding information registered in said storage device, and said outputting step is executed in a case where said delivery flag is set to the state indicating delivery possible.

9. The computerized method as set forth in claim 1, wherein in said inquiring step, information for prompting said traveler to designate said delivery destination is notified to a mail address registered as said contact address.

10. A method for applying a delivery of a baggage, said method comprising the steps of:

receiving from a computer and displaying on a display device, data for prompting a traveler to input at least identification information of the traveler, information of a contact address, boarding information, and information concerning delivery destination of said baggage at an application time of said baggage delivery; and

accepting from said traveler and transmitting to said computer, at least said identification information of said traveler, said information of said contact address, said boarding information, and said information concerning said delivery destination of said baggage.

11. A program embodied on a medium for causing a computer to manage a delivery destination of a baggage, said program comprising the steps of:

receiving and registering into a storage device, identification information of a traveler, information of a contact address, boarding information, and information concerning a destination of a baggage from a delivery receipt terminal operated by said traveler;

acquiring information concerning a boarding status of said traveler from a passenger carrier server for managing boarding status of said traveler;

if there is inconsistency between said information concerning said boarding status of said traveler, which is acquired in said acquiring step, and said boarding information registered in said storage device, inquiring of the traveler about delivery destination of the baggage based on the information of the contact address of the traveler; and

registering information concerning said delivery destination of said baggage, which is notified from said traveler in response to said inquiry by said inquiring step.

12. The program as set fort in claim 11, further comprising a step of outputting a delivery instruction including information of said delivery destination of said baggage based on said information concerning said destination of said baggage, which is registered in said storage device.

13. The program as set forth in claim 11, wherein in said step of registering said information concerning said delivery destination of said baggage, said information concerning said delivery destination of said baggage, which is registered at said receiving and registering step, is updated by said information concerning said delivery destination of said baggage, which is notified from said traveler.

14. The program as set forth in claim 11, wherein said information concerning said delivery destination of said baggage, which is registered in said storage device at said receiving and registering step, includes normal delivery destination information of said baggage and delivery destination information of said baggage at cancellation of said travel.

15. The program as set forth in claim 14, wherein in said step of registering said information concerning said delivery information of said baggage, if designation of said delivery destination, which is notified from said traveler, is designation of said delivery destination of said baggage at said cancellation of said travel, said normal delivery destination information of said baggage is updated by said delivery destination information of said baggage at said cancellation of said travel.

16. The program as set forth in claim 11, wherein in said step of registering information concerning said delivery destination of said baggage, if designation of a new delivery destination of said baggage is received as said delivery destination of said baggage from said traveler in response to said inquiry by said inquiring step, said information concerning said delivery destination of said baggage, which is registered in said storage device, is updated by using information of said new delivery destination of said baggage.

17. The program as set forth in claim 11, wherein in said acquiring step, said information concerning said boarding status of said traveler, which corresponds to said boarding information, is requested to said passenger carrier server at a timing according to a departure time specified by said boarding information.

18. The program as set forth in claim 12, wherein a storage area for a delivery flag is provided in said storage device, and said delivery flag is set to a state indicating delivery possible in at least a case where there is consistency between said information concerning said boarding status of said traveler and said boarding information registered in said storage device, and said outputting step is executed in a case where said delivery flag is set to the state indicating delivery possible.

19. The program as set forth in claim 11, wherein in said inquiring step, information for prompting said traveler to designate said delivery destination is notified to a mail address registered as said contact address.

20. An apparatus for managing a delivery destination of a baggage, comprising:

means for receiving and registering into a storage device, identification information of a traveler, information of a contact address, boarding information, and information concerning a destination of a baggage from a delivery receipt terminal operated by said traveler;

means for acquiring information concerning a boarding status of said traveler from a passenger carrier server for managing boarding status of said traveler;

means for inquiring of the traveler about delivery destination of the baggage based on the information of the contact address of the traveler, if there is inconsistency between said information concerning said boarding status of said traveler, which is acquired by said means for acquiring, and said boarding information registered in said storage device; and

means for registering information concerning said delivery destination of said baggage, which is notified from said traveler in response to said inquiry by said means for inquiring.

21. The apparatus as set fort in claim 20, further comprising means for outputting a delivery instruction including information of said delivery destination of said baggage based on said information concerning said destination of said baggage, which is registered in said storage device.

22. The apparatus as set forth in claim 20, wherein in said means for registering said information concerning said delivery destination of said baggage updates said information concerning said delivery destination of said baggage, which is registered by said means for receiving and registering, by said information concerning said delivery destination of said baggage, which is notified from said traveler.

23. The apparatus as set forth in claim 20, wherein said information concerning said delivery destination of said baggage, which is registered in said storage device at said means for receiving and registering, includes normal delivery destination information of said baggage and delivery destination information of said baggage at cancellation of said travel.

24. The apparatus method as set forth in claim 23, wherein, if designation of said delivery destination, which is notified from said traveler, is designation of said delivery destination of said baggage at said cancellation of said travel, said means for registering said information concerning said delivery information of said baggage updates said normal delivery destination information of said baggage by said delivery destination information of said baggage at said cancellation of said travel.

25. The apparatus as set forth in claim 20, wherein, if designation of a new delivery destination of said baggage is received as said delivery destination of said baggage from said traveler in response to said inquiry by said means for inquiring, said means for registering information concerning said delivery destination of said baggage updates said information concerning said delivery destination of said baggage, which is registered in said storage device, by using information of said new delivery destination of said baggage.

26. The apparatus as set forth in claim 20, wherein said means for acquiring requests said information concerning said boarding status of said traveler, which corresponds to said boarding information, to said passenger carrier server at a timing according to a departure time specified by said boarding information.

27. The apparatus as set forth in claim 21, wherein a storage area for a delivery flag is provided in said storage device, and said delivery flag is set to a state indicating delivery possible in at least a case where there is consistency between said information concerning said boarding status of said traveler and said boarding information registered in said storage device, and said means for outputting operates in a case where said delivery flag is set to the state indicating delivery possible.

28. The apparatus as set forth in claim 20, wherein said means for inquiring notifies a mail address registered as said contact address of information for prompting said traveler to designate said delivery destination.