Site monitoring method

• US 20030182365A1
• Filed: 12/30/2002
• Published: 09/25/2003
• Est. Priority Date: 03/20/2002
• Status: Active Grant

• Current Assignee: Fujitsu Limited
• Original Assignee: Fujitsu Limited
• Inventors: Fujino, Akio, Fukaya, Makoto, Toda, Hiroto
• Granted Patent: US 7,594,008 B2
• Time in Patent Office: Days
• US Class Current: 709/203
• CPC Class Codes: G06F 16/955 using information identifiers, e.g. uniform resource locators [URL]

Abstract

Disclosed is a site monitoring method executed by a computer that can connect to a client machine. The computer transmits Web data for a Web page included in a Web site to the client machine in response to the request from the client machine and stores information about a displaying history of Web pages into a storage provided with the computer. The computer counts a repeating number for a predetermined Web page as an accumulated repeating number when the information shows that the predetermined Web page is repetitively displayed with intervention of another Web page. The computer judges that a user lost his or her way in the Web site when the accumulated repeating number exceeds a predetermined value. When a user lose his or her way in the Web site, the computer transmits guidance information to the client machine, guiding the user to the desired Web page.

Claims

1. A site monitoring method executed by a computer that can connect to a client machine, comprising:

a transmitting step for transmitting Web data for a Web page included in a Web site to said client machine in response to the request from said client machine;

a storing step for storing information about a displaying history of Web pages into a storage provided with said computer;

a counting step for counting a repeating number for a predetermined Web page as an accumulated repeating number when said information shows that said predetermined Web page is repetitively displayed with intervention of another Web page; and

a judging step for judging that a user lost his or her way in the Web site when said accumulated repeating number counted at said counting step exceeds a predetermined value.

2. The site monitoring method according to claim 1, further comprising:

a second transmitting step for transmitting guidance information that shows a connection relationship among the Web pages in said Web site to said client machine when a user of said client machine is judged as losing his or her way at said judging step.

3. The site monitoring method according to claim 1, further comprising:

a second storing step for storing said information about the displaying history of Web pages with a corresponding goal page that is finally displayed to said storage when a user of said client machine is judged as losing his or her way at said judging step;

a third storing step for storing a losing pattern extracted from said information about the displaying history of Web pages with an arrived ratio to each goal page through said losing pattern to said storage based on the information stored at said second storing step;

a goal page specifying step for specifying a goal page having the most highest arrived ratio corresponding to the losing pattern followed by a user based on the information stored at said third storing step; and

a third transmitting step for transmitting information about the specified goal page and guidance information that shows an optimum route to said specified goal page.

4. The site monitoring method according to claim 1, further comprising:

a defining step for defining a displaying history of the Web pages as a losing pattern when a user of said client machine is judged as losing his or her way at said judging step;

a creating step for creating information about the Web page that is repetitively displayed in the losing pattern that is followed by a predetermined number of users and more; and

an informing step for informing said information created at said creating step to a manager of said Web site.

5. The site monitoring method according to claim 1, further comprising:

a second storing step for storing said information about the displaying history of Web pages with a corresponding goal page that is finally displayed to said storage when a user of said client machine is judged as losing his or her way at said judging step;

a third storing step for storing a losing pattern extracted from said information about the displaying history of Web pages with an arrived ratio to each goal page through said losing pattern to said storage based on the information stored at said second storing step;

a first designating step for designating a target Web page that is repetitively displayed in the common losing pattern that is followed by a predetermined number of users and more;

a second designating step for designating the goal page corresponding to said losing pattern based on said arrived ratio;

a creating step for creating improvement information that includes a link to a next Web page from said target Web page through the optimum route toward the designated goal page and a link to a next Web page from said target Web page through the route of said common losing pattern that are displayed in said target page with emphasis; and

an informing step for informing said improvement information created at said creating step to a manager of said Web site.

6. A site monitoring program read by a computer to execute processes comprising:

a transmitting step for transmitting Web data for a Web page included in a Web site to said client machine in response to the request from said client machine;

a storing step for storing information about a displaying history of Web pages into a storage provided with said computer;

a counting step for counting a repeating number for a predetermined Web page as an accumulated repeating number when said information shows that said predetermined Web page is repetitively displayed with intervention of another Web page; and

a judging step for judging that a user lost his or her way in the Web site when said accumulated repeating number counted at said counting step exceeds a predetermined value.