Call transfer system and method

• US 20030185375A1
• Filed: 03/28/2003
• Published: 10/02/2003
• Est. Priority Date: 08/16/1999
• Status: Abandoned Application

• Current Assignee: Nandakishore A. Albal
• Original Assignee: Nandakishore A. Albal
• Inventors: Albal, Nandakishore A.
• Application Number:
  US10/401,913
• Publication Number:
  US 20030185375A1
• Time in Patent Office: Days
• US Class Current: 379/220.01
• CPC Class Codes: H04M 2201/40 using speech recognition speech recognition per se G10L15/00
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 3/58 Arrangements for transferring received calls from one subscriber to another; Arrangements affording interim conversations between either the calling or the called party and a third party substation line holding circuits H04M1/80
• CPC Class Codes: H04M 7/00 Arrangements for interconnection between switching centres
• CPC Class Codes: H04M 7/1235 where one of the core networks is a wireless network
• CPC Class Codes: H04M 7/1295 Details of dual tone multiple frequency signalling

Abstract

A system and method of transferring a call is provided. One method of transferring a call across networks of a transport system in accordance with the present invention includes the steps of connecting the first communication device to the communication node over a first network of the transport system and connecting the second communication device with the first communication device. The method includes establishing a connection between the third communication device and the communication node over a second network of the transport system and connecting the second communication device to the third communication device.

Claims

1. A method of transferring a call across networks of a transport system, the transport system capable of providing a connection between a communication node and first, second and third communication devices, the method comprising the steps of:

connecting the first communication device to the communication node over a first network of the transport system;

connecting the second communication device with the first communication device;

in response to a command received over the first network, establishing a connection between the third communication device and the communication node over a second network of the transport system, the second network being different than the first network; and

connecting the second communication device to the third communication device.

2. The method of claim 1, wherein the establishing step includes:

placing the call from the communication node to the third communication device over the second network.

3. The method of claim 1, wherein the establishing step includes:

receiving a call from a third communication device via the second network.

4. The method of claim 1, further comprising the step of disconnecting the first communication device from the communication node.

5. The method of claim 2, further comprising the step of disconnecting the first communication device from the communication node after placing the call to the third communication device.

6. The method of claim 2, further comprising the step of disconnecting the first communication device from the communication node prior to placing the call to the third communication device.

7. The method of claim 2, further comprising the step of receiving a signal from the third communication device to connect the communication node to the third communication device via the second network.

8. The method of claim 2, further comprising the step of receiving a signal from the fourth communication device to connect the communication node to the third communication device via the second network.

9. The method of claim 1, further comprising the step of receiving a signal from a fourth communication device to connect the communication node to the fourth communication device via the second transport system prior to connecting the second communication device to the third communication device.

10. The method of claim 2, further comprising the step of comparing a signal with an instruction set associated with the communication node, wherein the signal comprises a set of inband and out of band signals.

11. The method of claim 1, wherein the first and second networks include one of a Public Switched Telephone Network, a cellular network, a satellite system, a wireless local loop network, a paging network, an Internet, and a Voice Over Internet Protocol network.

12. The method of claim 1, wherein the first, second and third communication devices include one of a telephone, a satellite telephone, a paging unit, a computer, a personal digital assistant, and a cellular telephone.

13. A system for transferring a call across networks of a transport system, the transport system capable of providing a connection between a communication node and first, second and third communication devices, the method, comprising:

computer readable program code to establish a connection over a first network of the transport system between the first communication device and the communication node;

computer readable program code to connect the first communication device to the second communication device;

computer readable program code to establish a connection over a second network between the third communication device and the communication node, the second network being different than the first network; and

computer readable program code to connect the third communication device to the second communication device.

14. The system of claim 13 further comprising computer readable program code to place a call to the third communication device.

15. The system of claim 13 further comprising computer readable program code to receive a call from a third communication device.

16. The system of claim 13, further comprising:

computer readable program code to disconnect the first communication device from the communication node.

17. The system of claim 13, further comprising:

computer readable program code to receive a signal from the third communication device to connect the communication node to the third communication device via the second network.

18. The system of claim 13, further comprising:

computer readable program code to receive a signal from a fourth communication device to connect the communication node to the fourth communication device via the second network prior to connecting the second communication device to the third communication device.

19. The system of claim 13 comprising:

computer readable code to receive a signal from the fourth communication device to connect the communication node to the third communication device via the second network.

20. The system of claim 13, further comprising:

computer readable program code to establish a connection between the third communication device and the first and second communication devices.

21. The system of claim 13, further comprising:

computer readable program code to compare the signal, which comprises a set of inband and out of band signals, with an instruction set associated with the communication node.

22. A program for transferring a call across networks of a transport system, the transport system capable of providing a connection between a communication node and first, second and third communication devices, the method, comprising:

computer readable program code to establish a connection over a first network of the transport system between the first communication device and the communication node;

computer readable program code to connect the first communication device to the second communication device;

computer readable program code to establish a connection over a second network between the third communication device and the communication node; and

computer readable program code to connect the third communication device to the second communication device.

23. The program of claim 22 further comprising:

computer readable program code to place the call from the communication node to the third communication device via the second transport system.

24. The program of claim 22 further comprising:

computer readable program code to receive a call from a third communication device via a second transport system to the communication node.

25. A method of transferring a call comprising the steps of:

establishing a first communication channel over a first network with a first party;

establishing a second communication channel with a second party;

linking the first communication channel to the second communication channel so that the first and second party can communicate;

establishing a third communication channel over a second network with the first party without human operator assistance, the second network being different than the first network; and

linking the third communication channel to the to the first communication channel so that the first party can communicate with the second party over the second network.

26. A method of transferring a call comprising the steps of:

establishing a first connection over a first network between an electronic assistant and a first party;

connecting the first party to a second party so that they may communicate with each other over the first connection;

in response to receiving a transfer command, establishing a second connection over a second network between the first party and the electronic assistant, the second network being different than the first network; and

linking the first party to the second party can communicate over the second network.

27. In a cellular network, a method of transferring a call comprising the steps of:

establishing a first connection over a first network between a communication node and a first party;

connecting the first party to a second party so that they may communicate with each other over the first connection;

in response to receiving a command from the first party, establishing a second connection over a second network between the first party and the communication node, the second network being different than the first network; and

linking the first party to the second party so that the first party and second party can communicate over the second network.