Using fuzzy-neural systems to improve e-mail handling efficiency
First Claim
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1. A method for handling e-mail messages comprising:
- defining a set of rules;
applying the set of rules to received e-mail messages;
assigning importance ratings to the received e-mail messages base upon the application of the set of rules;
monitoring actions taken by a user with respect to the received e-mail messages; and
, modifying the set of rules based upon the monitored actions taken with respect to the received e-mail messages.
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Abstract
A method for handling e-mail messages includes defining a set of rules, and applying the set of rules to received e-mail messages. Importance ratings are assigned to the received e-mail messages based upon the application of the set of rules, and actions taken by a user with respect to the received e-mail messages are monitored. The method further includes modifying the set of rules based upon the monitored actions taken with respect to the received e-mail messages.
128 Citations
20 Claims
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1. A method for handling e-mail messages comprising:
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defining a set of rules;
applying the set of rules to received e-mail messages;
assigning importance ratings to the received e-mail messages base upon the application of the set of rules;
monitoring actions taken by a user with respect to the received e-mail messages; and
,modifying the set of rules based upon the monitored actions taken with respect to the received e-mail messages. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. An e-mail client which receives and handles e-mail messages, said e-mail client comprising:
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a set of rules;
application means for applying the set of rules to received e-mail messages;
rating means for assigning importance ratings to the received e-mail messages base upon the application of the set of rules;
monitoring means for monitoring actions taken by a user with respect to the received e-mail messages; and
,regulating means for modifying the set of rules based upon the monitored actions taken with respect to the received e-mail messages. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19, 20)
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Specification