System and method for sorting letters, parcels, and other items of mail
First Claim
1. A system for assisting an operator in sorting mail, comprising:
- a wireless headset including a microphone for translating a verbal statement from the operator into speech signals;
a speech recognition unit which recognizes addressee information corresponding to an item of mail from said speech signals;
a database which stores records corresponding to a plurality of addressees, each of said records including destination information for a respective one of said addressees;
a processing unit which searches the database for at least one record matching the addressee information recognized by said speech recognition unit; and
an output unit which outputs results of said database search to the operator, said operator sorting the item of mail based on the destination information included the at least one matching record.
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Accused Products
Abstract
A system and method for assisting an operator in sorting mail includes a wireless headset equipped with a microphone, and a workstation that includes a processing unit, voice-recognition and voice-synthesis circuitry, and a database. In operation, addressee information spoken into the microphone is transmitted to the workstation where it is used to search the database. Destination information from a matching database record is then output to the operator on one or more of a display terminal, headset speakers, and heads-up display fixed to the headset. The convenience and enhanced capability provided by this system streamlines operator productivity and sorting volume.
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Citations
22 Claims
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1. A system for assisting an operator in sorting mail, comprising:
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a wireless headset including a microphone for translating a verbal statement from the operator into speech signals;
a speech recognition unit which recognizes addressee information corresponding to an item of mail from said speech signals;
a database which stores records corresponding to a plurality of addressees, each of said records including destination information for a respective one of said addressees;
a processing unit which searches the database for at least one record matching the addressee information recognized by said speech recognition unit; and
an output unit which outputs results of said database search to the operator, said operator sorting the item of mail based on the destination information included the at least one matching record. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A method for sorting items of mail, comprising:
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providing an operator with a wireless headset including a microphone;
translating a statement spoken into the microphone into speech signals;
transmitting the speech signals to a speech recognition unit;
recognizing addressee information corresponding to an item of mail from said speech signals;
searching a database of records corresponding to a plurality of addressees to find at least one record that matches said addressee information;
outputting information included within the at least one matching record; and
manually sorting the item of mail based on destination information included in the matching record. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22)
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Specification