System and method for message traffic analysis, categorization, and reporting, within a system for harvesting community knowledge

• US 20030204581A1
• Filed: 04/26/2002
• Published: 10/30/2003
• Est. Priority Date: 04/26/2002
• Status: Active Grant

• Current Assignee: Regional Resources Ltd (Imperial Metals Corp.)
• Original Assignee: Hewlett-Packard Development Company, L.P. (HP Inc.)
• Inventors: Lukose, Rajan Mathew, Adar, Eytan, Sengupta, Caesar, Tyler, Joshua Rogers
• Granted Patent: US 8,667,103 B2
• Time in Patent Office: Days
• US Class Current: 709/223
• CPC Class Codes: H04L 67/104 Peer-to-peer [P2P] networks
• CPC Class Codes: H04L 67/1042 using topology management mechanisms
• CPC Class Codes: H04L 69/329 in the application layer [OSI layer 7]

Abstract

A system and method for knowledge management is disclosed. The method discloses: monitoring messages transmitted over a peer-to-peer network; profiling the messages; receiving a messages report request; identifying message profiles corresponding to the message report request; selecting messages corresponding to the identified message profiles; and generating the requested messages report from the selected messages. The system discloses means for implementing the method.

Claims

1. A method for network management, comprising:

monitoring messages transmitted over a peer-to-peer network;

profiling the messages;

receiving a messages report request;

identifying message profiles corresponding to the message report request;

selecting messages corresponding to the identified message profiles; and

generating the requested messages report from the selected messages.

2. The method of claim 1:

wherein the profiling element includes, profiling the messages using linguistic and statistical techniques.

3. The method of claim 1:

wherein the profiling element includes, identifying message authorship information within each message.

4. The method of claim 1:

wherein the profiling element includes, identifying key-strings within each message.

5. The method of claim 1:

wherein the profiling element includes, identifying a frequency of occurrence for key-strings within the message.

6. The method of claim 1:

wherein the profiling element includes, adding a date/time stamp to each message corresponding to when the message was transmitted on the network.

7. The method of claim 1:

wherein the receiving element includes, receiving a set of report criteria; and

wherein the identifying element includes, identifying message profiles corresponding to the report criteria.

8. The method of claim 1:

wherein the receiving element includes, receiving key-string criteria; and

wherein the identifying element includes, identifying message profiles containing the key-string criteria and synonyms of the key-string criteria.

9. The method of claim 1:

wherein the receiving element includes, receiving criteria requesting Frequently Asked Questions.

10. The method of claim 1:

wherein the receiving element includes, receiving criteria requesting messages having less than a specific number of responses.

11. The method of claim 1:

wherein the receiving element includes, receiving criteria requesting messages having greater than a specific number of responses.

12. The method of claim 1:

wherein the receiving element includes, receiving criteria requesting messages transmitted by new-employees.

13. The method of claim 1:

wherein the receiving element includes, receiving criteria requesting messages transmitted by new-project members.

14. The method of claim 1:

wherein the receiving element includes, receiving criteria requesting messages transmitted during a predefined time period.

15. The method of claim 1:

wherein the receiving element includes, receiving criteria requesting messages transmitted on a predetermined set of discussion topics.

16. The method of claim 1:

wherein the receiving element includes, receiving criteria requesting a report on current discussion topics.

17. The method of claim 1:

wherein the identifying element includes, searching through a real-time set of message profiles.

18. The method of claim 1:

wherein the elements of claim 1 are effected by a dedicated network server.

19. The method of claim 1:

wherein the elements of claim 1 are effected by a designated client computer.

20. The method of claim 1:

wherein the elements of claim 1 are effected by multiple servers.

21. The method of claim 1:

further comprising, storing copies of the messages in a messages database.

22. The method of claim 1:

further comprising storing the message profiles within a message profile database.

23. A method for network management, comprising:

monitoring messages transmitted over a peer-to-peer network;

profiling the messages;

receiving a messages report request;

identifying message profiles corresponding to the message report request;

selecting messages corresponding to the identified message profiles;

generating the requested messages report from the selected messages;

generating a client profile on a client computer;

storing the profile on the computer;

receiving a message; and

scoring the message with respect to the profile.

24. A method for network management, comprising:

monitoring messages transmitted over a peer-to-peer network;

profiling the messages;

receiving a messages report request;

identifying message profiles corresponding to the message report request;

selecting messages corresponding to the identified message profiles;

generating the requested messages report from the selected messages;

generating a client profile on a client computer;

storing the profile on the computer;

receiving a message including filtering criteria; and

displaying the message on the computer if the filtering criteria is found within the profile.

25. A computer-usable medium embodying computer program code for commanding a computer to effect network management, comprising:

monitoring messages transmitted over a peer-to-peer network;

profiling the messages;

receiving a messages report request;

identifying message profiles corresponding to the message report request;

selecting messages corresponding to the identified message profiles; and

generating the requested messages report from the selected messages.

26. A system for network management comprising a:

means for monitoring messages transmitted over a peer-to-peer network;

means for profiling the messages;

receiving a messages report request;

means for identifying message profiles corresponding to the message report request;

means for selecting messages corresponding to the identified message profiles; and

means for generating the requested messages report from the selected messages.