Method and apparatus for displaying diagnostic recommendations for monitored processes
First Claim
1. A computer program product for use with a computer system operatively coupled to at least one other computer system to be monitored, the computer program product comprising a computer useable medium having embodied therein program code comprising:
- (A) program code for obtaining source data from the monitored computer system, the source data defining configuration settings and current values for a plurality of performance parameters of the monitored computer system;
(B) program code for generating one or more diagnostic recommendations in response to the source data received from the monitored computer system; and
(C) program code for presenting any of the of diagnostic recommendations and source data associated with the monitored computer system.
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Accused Products
Abstract
A diagnostic system monitors the status of other processes over a computer network by collecting status and configuration data, analyzing the data and providing diagnostic recommendations when necessary. The diagnostic system includes a collector module, an analyzer module and an administration client module. The collector module collects statistical data and configuration data from each monitored process and populates a plurality of source data tables or worksheets. The values of the source data are processed by the analyzer module, including component algorithms, which generate a plurality of individual component indexes each associated with a specific aspect of the processes performance. The component indexes are then processed using a weighting algorithm to form a composite index reflecting the overall health of the monitored process. If one or more of the component index values exceed a predefined threshold, the indexes and configuration data are provided to an overall assessment table which identifies the process state which is true and generates one or more diagnostic recommendations, the output of which is stored in memory and is directly accessible to the administration client module. The administration client module enables the display, upon user query, of any of the source data, configuration data, component and composite indexes, and diagnostic recommendations in a variety of different formats as well as searching for the same using any number of specific queries.
125 Citations
27 Claims
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1. A computer program product for use with a computer system operatively coupled to at least one other computer system to be monitored, the computer program product comprising a computer useable medium having embodied therein program code comprising:
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(A) program code for obtaining source data from the monitored computer system, the source data defining configuration settings and current values for a plurality of performance parameters of the monitored computer system;
(B) program code for generating one or more diagnostic recommendations in response to the source data received from the monitored computer system; and
(C) program code for presenting any of the of diagnostic recommendations and source data associated with the monitored computer system. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18)
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19. In a computer system operatively coupled to at least one other computer system to be monitored, a method for diagnosing the performance health of the monitored computer system comprising:
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(A) obtaining source data from the monitored computer system, the source data defining configuration settings and current values for a plurality of performance parameters of the monitored computer system;
(B) generating one or more diagnostic recommendations in response to the source data received from the monitored computer system; and
(C) presenting any of the of diagnostic recommendations and source data associated with the monitored computer system. - View Dependent Claims (20, 21, 22, 23, 24, 25, 26, 27)
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Specification