Collaborative bench mark based determination of best practices

• US 20030208388A1
• Filed: 12/20/2002
• Published: 11/06/2003
• Est. Priority Date: 03/07/2001
• Status: Abandoned Application

• Current Assignee: Netguilds Incorporated
• Original Assignee: Netguilds Incorporated
• Inventors: Farkas, Bernard, Seifman, Donald H., Chiat, Jonathan
• Application Number:
  US10/221,023
• Publication Number:
  US 20030208388A1
• Time in Patent Office: Days
• US Class Current: 705/7
• CPC Class Codes: G06Q 10/06393 Score-carding, benchmarking or key performance indicator [KPI] analysis
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

This invention provides a novel system and method for bench marking (3) an industry affinity group member against other comparable members, by efficiently gathering information characterizing each member, calculating indicators for each member based upon the data characterizing each member, by comparing the values for the indicators for one member to values for indicators for similar members, and by providing to a user (4) the results of the comparison, and it provides a novel database of information including company (5) information and associated employee status information. In addition, the invention provides means for automatically identifying, offering and selling member improvement products and services to the user (4) based upon the bench mark comparisons. Also available is a peer group forum enabling the user to get self help improvements.

Claims

1. A computer implemented method comprising of the steps of:

receiving bench mark data for a company for a bench mark at a bench marking computer;

determining a bench mark value for said company based at least in part upon said bench mark data;

ranking said bench mark value for said company relative to stored values for other companies for said bench mark; and

providing an indication based upon said ranking.

2. A method of claim 1 wherein said bench mark is a bench mark for one of paid leave benefits, paid health and disability benefits, inventory, licensing, salary, standard products, working capitol asset items, and working capitol liability items.

3. The method of claim 1 further comprising the step of transmitting said bench mark data from a client computer to said bench marking computer.

4. The method of claim 1 wherein said indication comprises of an indication of said ranking.

5. The method of claim 1 wherein said indication comprises an indication of an offer of a product or service.

6. The method of claim 1 wherein said indication depends upon said bench mark and said ranking.

7. The method of claim 1 wherein said indication comprises a prescription.

8. The method of claim 1 further comprising the step of storing said bench mark data for said company in association with an identification of said company in a database.

9. The method of claim 1 further comprising the steps of:

determining and identification of a user and rights associated with said identification;

and determining whether to determine said bench mark value, rank said bench mark value, or provide said indication based upon rights.

10. The method of claim 1 further comprising of the steps of:

determining an identification of a user and rights associated with said identification; and

determining whether to store said bench mark data for said company in association with an identification of said company in a database based at least in part upon said rights.

11. Method of claim 1 further comprising receiving and storing identification of users in association with rights of said users.

15. The system of claim 1 wherein said indication comprises an indication of said ranking.

12. The system comprising:

means for receiving bench mark data for a company for a bench mark at a bench marking computer;

means for determining a bench mark value for said company based upon said bench mark data;

means for ranking said bench mark value for said company relative to stored values for other companies for said bench mark; and

means for providing an indication based upon said ranking.

13. The system of claim 12 wherein said bench mark is a bench mark for one of paid leave benefits, paid health and disability benefits, inventory, licensing, salary, standard products, working capitol asset items, working capitol liability items.

14. The system of claim 12 further comprising means for transmitting said bench mark data from a client computer to said bench marking computer.

16. The system of claim 12 wherein said indication comprises an indication of an offer of a product or service.

17. The system of claim 12 wherein said indication depends upon said bench mark and said ranking.

18. The system of claim 12 wherein said indication comprises a prescription.

19. The system of claim 12 further comprising means for storing said benchmark data or said company in association with an identification of said company in a database.

20. The system of claim 12 further comprising:

means for determining an identification of a user and rights associated with a said identification; and

means for determining whether to determine aid bench mark value, rank said bench mark value, or provide said indication based upon said rights.

21. The system of claim 12 further comprising of the steps of:

means for determining an identification of a user and rights associated with said identification; and

means for determining whether to store said bench mark data for said company in association with an identification of said company in a database based at least in part upon said rights.

22. The system of claim 12 further comprising means for receiving and storing identifications of users in association with rights of said users.

23. A computer program product for programming a computer to perform the steps of:

receiving bench mark data for a company for a bench mark at a bench marking computer;

determining a bench mark value for said company based upon said bench mark data;

ranking said bench mark value for said company relative to stored values for other companies for said bench mark; and

providing an indication based upon said ranking.

24. At least one database comprising:

a record containing company data about a company;

a plurality of company user records; and

wherein each one of said plurality of company user record contains at least the following;

data indicating an identification of a user, data indicating an identification of said company employing or contracting with said user, data indicating an address for said user, and data indicating said user'"'"'s right to access said company data.

25. The database of claim 24 wherein said data indicating said user'"'"'s rights to access data for said company comprises one of data indicating right to access all company data for said company and data indicating right to access at least one subset of all data for said company.

26. The database of claim 25 wherein said at least one subset comprises at least one of data for paid leave benefits, paid health and disability benefits, inventory, licensing, salary, standard products, working capital asset items, and working capitol liability items.

27. The database of claim 25 wherein said at least one subset comprises at least one of the following sets of bench mark input data:

(1) number of equivalent full-time employees at the company, average number of paid vacation days per employee as a function of years of experience, average number of paid holidays as a function of years of experience, average number of other paid leave days as a function of years of experience, average annual gross salary as a function of years of experience, average amount of paid leave days as a function of years of experience and (2) the number of equivalent full time employees at the company, average annual gross salary per employee as a function of years of experience, monthly health benefit amount paid by company per employee as a function of years of experience, monthly dental benefit amount paid by company per employee as a function of years of experience, monthly vision benefit amount paid by company per employee as a function of years of experience, monthly disability amount paid by company per employee as a function of years of experience and (3) average dollar amount paid for health benefits per employee as a function of years of experience, average percent of salary paid for health benefits per employee as a function of years of experience, average dollar amount paid for dental benefits per employee as a function of years of experience, average percent of salary paid for dental benefits per employee as a function of years of experience, average dollar amount paid for vision benefits per employee as a function of years of experience, average percent of salary paid for vision benefits per employee as a function of years of experience, average dollar amount paid for disability benefits per employee as a function of years of experience, and average percent of salary paid for disability benefits per employee as a function of years of experience and (4) the average monthly dollar amount for each inventory type, the average monthly dollar sales for the total inventory, the average cost of goods percentage for total inventory and (5) state in which specified work is performed and (6) number of equivalent full time employees, average years of experience, average gross annual salary per employee and (7) number of full time sales persons, annual base salary of average sales person, average percent of sales paid out as commissions, average annual sales made by each sales person, and average size of every booking and (8) product definition, direct material costs for one production unit, direct number of labor hours to make one production unit, suggested unit sales price for low order volume, suggested unit sales price for high order volume, selected number of units to be measured and (9) cash or cash equivalents, current portion of notes receivable, accounts receivable that are less than 90 days old, current inventory including work in process, and annual sales and (10) current portion of notes payable, accounts payable, current portion of capitalized lease payments, accrued payroll expenses, and annual sales.

28. The database of claim 25 wherein said at least one subset comprises non regulatory bench mark input data.

29. The database of claim 25 wherein said at least one subset comprises bench mark input data including at least one of duration of pendency of an application in a regulatory review process, average duration between regulatory review communications in a regulatory review process, and average duration of pendency of a portfolio of applications in a regulatory review process.

30. The method of claim 24 wherein at least one of said company user records contains user log data.

31. A method of building at least one database comprising the steps of:

recording company data about a company;

recording a plurality of company user records; and

wherein each one of said plurality of company user record contains at least the following;

data indicating an identification of a user, data indicating an identification of said company employing or contracting with said user, data indicating an address for said user, and data indicating said user'"'"'s right to access said company data in said at least one database.

32. The method of claim 31 wherein at least one of said company user records contains user log data.

33. A method of building at least one database comprising the steps of:

recording company data about a company;

recording a plurality of company user records; and

wherein each one of said plurality of company user records contains at least the following;

data indicating an identification of a user, data indicating an identification of said company employing or contracting with said user, data indicating an address for said user, and data indicating said user'"'"'s right to input into said at least one database company data.

34. The method of claim 33 wherein at least one of said company user records contains user log data.

35. A method of generating a database comprising the steps of:

transmitting from a server computer system a solicitation for one of a group membership or a subscription to a client computer;

receiving at said server computer system (1) an identification of a company and (2) one of a group authorization code for said company or a subscription fee charge authorization for said company from said client computer;

transmitting from said server computer system to said client computer a request for data defining prospective user identifications for employees of said company or contractors to said company and, in association with each one of said prospective user identifications, data defining an email address, data defining a hierarchical position, and data defining what company data in a company data database is accessible based upon use of said user identification;

receiving at said server computer system data defining prospective user identifications and, in association with each one of said prospective user identifications, data defining an email address, data defining a hierarchical position, and data defining what company data in said company data database is accessible based upon use of said user identification; and

storing in a database data defining prospective user identifications and, in association with each one of said prospective user identifications, data defining an email address, data defining a hierarchical position, and data defining what company data in said company data database is accessible based upon use of said user identification.

36. The method of claim 35 wherein said step of storing comprises (1) storing in association with a first user identification data defining that all company data for a specified company is accessible based upon use of said first user identification and (2) storing in association with a second user identification data defining that not all company data for said specified company is accessible based upon use of said second user identification.

37. A computer implemented method comprising of the steps of:

receiving bench mark data for a company for a bench mark at a bench marking computer;

determining a bench mark value for said company based at least in part upon said bench mark data; and

providing an indication based at least in part upon said bench mark.

38. The method of claim 37 wherein said indication is an indication of at least one of a product and a service in a product and service category, and wherein said category depends upon said bench mark.

39. The method of claim 37 wherein said indication is based at least in part upon data in a user log.

40. A computer implemented system comprising:

means for receiving bench mark data for a company for a bench mark at a bench marking computer;

means for determining a bench mark value for said company based at least in part upon said bench mark data; and

means for providing an indication based at least in part upon said bench mark.

41. The method of claim 40 wherein said indication is an indication of at least one of a product and a service in a product and service category, and wherein said category depends upon said bench mark.

42. The method of claim 41 wherein said indication is based at least in part upon data in a user log.

43. A process for determining best practices, comprising the step of:

receiving business process definition data;

receiving organization affinity group definition data;

receiving bench mark range data for a bench mark;

determining a first subset of organizations identified in a database, which are all organizations identified in said database that meet said organization affinity group definition data;

determining a second subset of said first subset of companies which have a value for said bench mark in said bench mark range;

determining a fraction of companies in said second subset that employ a business practice associated with said business process; and

displaying said fraction.

44. The process according to claim 43 further comprising correlating said fraction to the a specified company'"'"'s use of said practice.

45. The process according to claim 44 further comprising the step of automatically determining if said correlating provides a correlation below a predetermined value.

46. The process according to claim 44 further comprising the step of automatically displaying a prescription if said correlation is below said predetermined value.