System for the tracking of errors in a communication network enabling users to selectively bypass system error logs and make real-time responses to detected errors

• US 20030208590A1
• Filed: 04/18/2002
• Published: 11/06/2003
• Est. Priority Date: 04/18/2002
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Childress, Rhonda L., Laney, Mark Anthony, Pennell, Neil Raymond
• Granted Patent: US 7,103,810 B2
• Time in Patent Office: Days
• US Class Current: 709/224
• CPC Class Codes: H04L 41/0681 Configuration of triggering conditions
• CPC Class Codes: H04L 69/40 for recovering from a failure of a protocol instance or entity, e.g. service redundancy protocols, protocol state redundancy or protocol service redirection management of faults, events, alarms or notifications in data switching networks H04L41/06

Abstract

Enabling users of systems maintaining periodically sampled error logs to selectively make real-time responses to certain error conditions. An error management system which comprises an implementation for monitoring error conditions and responsive to the monitoring for recording the error conditions in an error log together with an implementation for periodically sampling said error log for said error conditions. The user is enabled to sense one or more of the error conditions prior to the periodic sampling of the condition in the error log to thereby bypass the error log sampling to provide for a possible real-time response to a sensed error condition. The implementations for monitoring, for recording, for sampling and for the real-time sensing are preferably in the server computer.

Claims

1. In a computer managed communication network with user access via a plurality of client computer stations connected to the network through a server computer, an error management system comprising:

means for monitoring error conditions;

means responsive to said monitoring means for recording said error conditions in an error log;

means for periodically sampling said error log for said error conditions; and

means responsive to said monitoring means for enabling the sensing of at least one of said error conditions prior to the periodic sampling of the condition to thereby bypass said error log sampling.

2. The communication network error management system of claim 1 wherein said means for monitoring, said means for recording, said means for sampling and means for sensing are in said server computer.

3. The communication network error management system of claim 2 wherein said means for enabling the sensing of said error condition comprises a tap for duplicating data representative of said error conditions being recorded in said error log.

4. The communication network error management system of claim 3 further including means responsive to said duplicated data representative of an error condition to control said error condition.

5. The communication network error management system of claim 4 wherein said error condition is controlled on a real-time basis.

6. The communication network error management system of claim 2 wherein:

said communication network is the World Wide Web; and

said client stations are stations on the Web.

18. The computer program of claim 2 wherein:

said communication network is the World Wide Web; and

said client stations are stations on the Web.

7. In a computer managed communication network with user access via a plurality of client computer stations connected to the network through a server computer, an error management method comprising:

monitoring error conditions;

recording said monitored error conditions in an error log;

periodically sampling said error log for said error conditions; and

enabling the sensing of at least one of said monitored error conditions prior to the recording of the condition in the error log to thereby bypass said error log sampling for said at least one error condition.

8. The error management method of claim 7 wherein said step of monitoring, recording, sampling and sensing are carried out in said server computer.

9. The error management method of claim 8 wherein said step of enabling the sensing of said error condition comprises duplicating data representative of said error conditions prior to said data being recorded in said error log.

10. The error management method of claim 9 further including the step of controlling said error condition responsive to said duplicated data representative of said error condition.

11. The error management method of claim 10 wherein said error condition is controlled on a real-time basis.

12. The error management method of claim 8 wherein:

said communication network is the World Wide Web; and

said client stations are stations on the Web.

13. A computer program having code recorded on a computer readable medium for error management in a computer managed communication network with user access via a plurality of client computer stations connected to the network through a server computer comprising:

means for monitoring error conditions;

means responsive to said monitoring means for recording said error conditions in an error log;

means for periodically sampling said error log for said error conditions; and

means responsive to said monitoring means for enabling the sensing of at least one of said error conditions prior to the periodic sampling of the condition to thereby bypass said error log sampling.

14. The computer program of claim 13 wherein said means for monitoring, said means for recording, said means for sampling and means for sensing are in said server computer.

15. The computer program of claim 14 wherein said means for enabling the sensing of said error condition comprises a tap for duplicating data representative of said error conditions being recorded in said error log.

16. The computer program of claim 15 further including means responsive to said duplicated data representative of an error condition to control said error condition.

17. The computer program of claim 16 wherein said error condition is controlled on a real-time basis.