Method and system for a seamless interface between an emergency medical dispatch system and a nurse triage system

• US 20030212575A1
• Filed: 05/07/2002
• Published: 11/13/2003
• Est. Priority Date: 05/07/2002
• Status: Active Grant

• Current Assignee: Priority Dispatch Corporation
• Original Assignee: Priority Dispatch Corporation
• Inventors: McShane, Dennis J., Saalsaa, Richard
• Granted Patent: US 8,494,868 B2
• Time in Patent Office: Days
• US Class Current: 705/2
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G16H 10/60 for patient-specific data, e.g. for electronic patient records
• CPC Class Codes: G16H 40/20 for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
• CPC Class Codes: G16H 40/63 for local operation
• CPC Class Codes: G16H 40/67 for remote operation
• CPC Class Codes: G16H 70/40 relating to drugs, e.g. their side effects or intended usage
• CPC Class Codes: G16H 70/60 relating to pathologies
• CPC Class Codes: Y02A 90/10 Information and communication technologies [ICT] supporting adaptation to climate change, e.g. for weather forecasting or climate simulation

Abstract

A method and system for integrating an emergency medical dispatch system with a nurse triage system that includes a health reference library and which seamlessly maintains information for use by both the emergency medical dispatch system and the nurse triage system. This invention enhances the quality of provided medical services by providing a consistent, reliable technique for collecting, evaluating and dispensing medical information and for evaluating a medical condition for subsequent medical dispatch and/or care.

Claims

1. A system for an integrated emergency medical dispatch and nurse triage processes, comprising:

(A) a communication device, wherein health information is communicated;

(B) an information interface system receiving said health information;

(C) an emergency medical dispatch system in communication with said information interface system; and

(D) a nurse triage system in communication with said information interface system.

2. A system for an integrated emergency medical dispatch and nurse triage processes, as recited in claim 1, wherein said communication device is a telephone device.

3. A system for an integrated emergency medical dispatch and nurse triage processes, as recited in claim 1, further comprising:

(E) a health reference library in communication with said information interface system.

4. A system for an integrated emergency medical dispatch and nurse triage processes, as recited in claim 3, wherein said health reference library further comprises:

(1) a medications database;

(2) a medical conditions database;

(3) a vaccines and immunizations database; and

(4) an information resources database.

5. A system for an integrated emergency medical dispatch and nurse triage processes, as recited in claim 1, wherein said emergency medical dispatch system further comprises:

(1) one or more symptom specific protocols;

(2) a collection of responses to questions from said one or more symptom specific protocols; and

(3) a criticality determinate value, wherein said criticality determinate value is used to dispatch an appropriate emergency medical response.

6. A system for an integrated emergency medical dispatch and nurse triage processes, as recited in claim 1, wherein said nurse triage system further comprises:

(1) one or more logic processes;

(2) a set of questions from said one or more processes;

(3) a set of responses to said set of questions; and

(4) information for providing to a caller based on said set of responses to said set of questions.

7. A system for an integrated emergency medical dispatch and nurse triage processes, as recited in claim 1, wherein said information interface system further comprises:

(1) a route of information from said nurse triage system to said emergency medical dispatch system if it is determined that a call constitutes an emergency call; and

(2) a route of information from said emergency medical dispatch system to said nurse triage system, if additional information after the dispatch of an emergency medical response is available.

8. A method for integrating an emergency medical dispatch and nurse triage processes, comprising:

(A) receiving a health related call;

(B) determining whether said received health related call is an emergency call;

(C) entering an emergency medical dispatch process if said received health related call is an emergency call; and

(D) entering a nurse triage system if said received health related call is not an emergency call.

9. A method for integrating an emergency medical dispatch and nurse triage processes, as recited in claim 8, further comprising:

(E) accessing a health reference library.

10. A method for integrating an emergency medical dispatch and nurse triage processes, as recited in claim 9, wherein said health reference library further comprises:

(1) a medications database;

(2) a medical conditions database;

(3) a vaccines and immunizations database.

11. A method for interfacing an emergency medical dispatch system and a nurse triage system, comprising:

(A) receiving a medical call;

(B) determining whether said received medical call is an emergency call;

(C) entering an emergency dispatch system if said received medical call is an emergency;

(D) collecting critical health related information;

(E) calculating a criticality determinate value based on said collected critical health related information;

(F) dispatching an emergency medical response based on said calculated criticality determinate value;

(G) storing said collected information;

(H) entering a nurse triage system;

(I) collecting routine medical related information;

(J) accessing a library of health reference information;

(K) providing medical related information to a caller; and

(L) closing said medical call.