Real-time promotion engine system and method

• US 20030212595A1
• Filed: 05/10/2002
• Published: 11/13/2003
• Est. Priority Date: 05/10/2002
• Status: Abandoned Application

• Current Assignee: Liberty Peak Ventures, LLC (Dominion Harbor Enterprises, LLC)
• Original Assignee: American Express Travel Related Services Company, Inc. (American Express Company)
• Inventors: Antonucci, Donna A.
• Application Number:
  US10/142,683
• Publication Number:
  US 20030212595A1
• Time in Patent Office: Days
• US Class Current: 705/14
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0226 Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
• CPC Class Codes: G06Q 30/0235 constrained by time limit or expiration date
• CPC Class Codes: G06Q 30/0236 Incentive or reward received by requiring registration or ID from user
• CPC Class Codes: G06Q 30/0238 at point-of-sale [POS]
• CPC Class Codes: G06Q 30/0241 Advertisements

Abstract

When a merchant desires to offer a promotion, the merchant suitably constructs and activates the bonus point promotion rule in real-time by utilizing the centralized promotions engine. When a consumer purchases the applicable products at the merchant, the promotion engine evaluates the consumer ID and consumer purchase data from a point of sale (POS) terminal, awards applicable promotions in real-time, and notifies the consumer of the promotion in real-time while the consumer is waiting at the POS terminal during check-out.

Claims

1. A method for facilitating the evaluation of purchases to determine if the purchases qualify for a promotion from a first merchant, wherein said method includes:

receiving, from a first merchant, first criteria for awarding a promotion associated with said first merchant;

storing said first criteria in a central database as a first promotion rule;

receiving, from a second merchant, second criteria for awarding a promotion associated with said second merchant;

storing said second criteria in a central database as a second promotion rule;

receiving consumer ID and associated purchase information from a point of sale terminal at any of said first merchant store locations;

determining if said purchase information satisfies at least a portion of said first promotion rule;

selecting promotion information based on the portion of said first promotion rule which is satisfied; and

,

transmitting said promotion information to said point of sale terminal at said first merchant, thereby notifying a consumer in real-time of said promotion.

2. The method of claim 1, wherein said promotion information includes loyalty points.

3. The method of claim 1, wherein said first promotion rule includes at least one of:

a predetermined number of purchase transactions at said first merchant, date restrictions for the promotion, maximum number of total points to award, a points ratio related to dollar value purchased, maximum number of total points to award to an individual consumer, customers in a certain region, customers who have previously purchased from a certain merchant(s), customers who have purchased a certain product(s), customers who have visited a certain merchant(s) a predetermined number of times, customers who have purchased or visited within a certain time period, customers who have purchased a predetermined minimum dollar amount, customers who have purchased a predetermined number of products, customers who have purchased a type of product, customers who have purchased a brand of product, customers who have purchased a new product and customers who have purchased a high margin product.

4. The method of claim 1, wherein said promotion rule may allow points to be earned from at least one of a merchant, a group of merchants, a group of merchants in a certain region and a group of merchants with similar or complementary products.

5. A method for facilitating the evaluation of purchases to determine if the purchases qualify for a promotion from a first merchant, wherein said method includes:

receiving, from a first merchant, first criteria for awarding a promotion associated with said first merchant;

storing said first criteria in a central database as a first promotion rule;

receiving consumer ID and associated purchase information from a point of sale terminal at any of said first merchant store locations;

determining if said purchase information satisfies at least a portion of said first promotion rule;

selecting promotion information based on the portion of said first promotion rule which is satisfied; and

,

transmitting said promotion information to said point of sale terminal at said first merchant; and

,

displaying said promotion information.

6. The method of claim 5, wherein said displaying step includes displaying on said point-of-sale device such that said consumer is notified in real-time of said promotion while said consumer is still located at said first merchant.

7. The method of claim 5, wherein said displaying step includes displaying on a personal digital assistant associated with said consumer.

8. A system for facilitating the evaluation of purchases to determine if the purchases qualify for a promotion from a merchant system, wherein said system includes:

a real-time promotion engine configured to store promotion rules, receive consumer ID and associated purchase information from a merchant system, determine if said purchase information satisfies at least a portion of said promotion rules, select promotion information based on the portion of said promotion rule which is satisfied, and transmit said promotion information to a merchant system, thereby notifying a consumer in real-time of said promotion;

a first merchant system configured to communicate with said promotion engine, transmit first criteria for promotion rules associated with said first merchant to said promotion engine, and transmit consumer ID and associated purchase information to said promotion engine; and

,

a second merchant system configured to communicate with said promotion engine, transmit second criteria for promotion rules associated with said second merchant to said promotion engine, and transmit consumer ID and associated purchase information to said promotion engine.

9. The system of claim 8, wherein said promotion information includes loyalty points.

10. The system of claim 8, wherein said promotion rules include at least one of:

a predetermined number of purchase transactions at said first merchant, date restrictions for the promotion, maximum number of total points to award, a point ratio related to dollar value purchased, maximum number of total points to award to an individual consumer, customers in a certain region, customers who have previously purchased from a certain merchant(s), customers who have purchased a certain product(s), customers who have visited a certain merchant(s) a predetermined number of times, customers who have purchased or visited within a certain time period, customers who have purchased a predetermined minimum dollar amount, customers who have purchased a predetermined number of products, customers who have purchased a type of product, customers who have purchased a brand of product, customers who have purchased a new product and customers who have purchased a high margin product.