Data based automated over the air provisioning for wireless services

• US 20030212991A1
• Filed: 12/24/2002
• Published: 11/13/2003
• Est. Priority Date: 05/08/2002
• Status: Abandoned Application

• Current Assignee: Sanjeev Mahajan
• Original Assignee: Sanjeev Mahajan
• Inventors: Mahajan, Sanjeev
• Application Number:
  US10/329,039
• Publication Number:
  US 20030212991A1
• Time in Patent Office: Days
• US Class Current: 717/177
• CPC Class Codes: H04W 8/265 for initial activation of new user

Abstract

An automated provisioning server receives and stores text-based information supplied by a wireless user seeking to become a subscriber. The server is configured for communications with each of a plurality of infrastructure facilities that require provisioning. The infrastructure facilities require different communication protocols. The server automatically accesses the stored information provided by the user and transmits commands and information needed by each of the infrastructure facilities to establish the user as a new subscriber. This is accomplished without manual intervention by customer service representative of the service provider. Provisioning data required to be stored in the user'"'"'s equipment is downloaded to the user'"'"'s equipment. This process permits over the air provisioning to be accomplished without requiring a customer service representative of the wireless service provider.

Claims

1. An automated provisioning server for use in a telecommunication system that serves wireless data subscribers comprising:

means for accessing text-based information supplied by a wireless user seeking to become a new wireless data subscriber of said telecommunication system;

means for communicating with each of a plurality of support systems where at least two of the support systems utilize different communication protocols;

means for automatically transmitting via said communicating means commands and information needed by each of the plurality of support systems to establish the wireless data user as a new wireless data subscriber without manual intervention by a customer service representative of the wireless data system.

2. The server according to claim 1 further comprising means for automatically transmitting to the wireless user provisioning information for storage in the wireless user'"'"'s wireless communication device thereby validating the wireless user as wireless subscriber.

3. The server according to claim 1 wherein said system is a cellular communication system.

8. The server according to claim 1 further comprising means for collecting and storing the text-based information from the wireless user seeking to become a wireless data subscriber of the telecommunication system.

4. An automated method for provisioning by a wireless data user in a telecommunication system that serves wireless data subscribers comprising:

accessing text-based information supplied by a wireless user seeking to become a new wireless data subscriber of said telecommunication system;

establishing communications with each of a plurality of support systems where at least two of the support systems utilize different communication protocols;

automatically transmitting commands and information needed by each of the plurality of support systems to establish the wireless data user as a new wireless data subscriber without manual intervention by a customer service representative of the wireless data system.

5. The method according to claim 4 further comprising automatically transmitting to the wireless user provisioning information for storage in the wireless user'"'"'s wireless communication device thereby validating the wireless user as wireless subscriber.

6. The method according to claim 4 wherein said system is a cellular communication system.

7. The method according to claim 5 further comprising the steps of:

establishing transmission control protocol/Internet protocol (TCP/IP) communications between a node in the wireless network and the user'"'"'s wireless equipment;

transmitting provisioning data to be stored by the user'"'"'s wireless equipment over the TCP/IP communications link from the node to a specified Internet protocol port number recognized by the user'"'"'s wireless equipment; and

storing the received provisioning data in memory associated with the user'"'"'s wireless equipment.

9. The method according to claim 4 further comprising the step of collecting and storing the text-based information from the wireless user seeking to become a wireless data subscriber of the telecommunication system.