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Portal site server system, portal site method and computer-readable storage medium

  • US 20030214775A1
  • Filed: 04/18/2003
  • Published: 11/20/2003
  • Est. Priority Date: 05/15/2002
  • Status: Abandoned Application
First Claim
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1. A portal site server system providing services of service systems to user terminals of users via at least one network, comprising:

  • a user profile registering at least communication methods to the users;

    a communication priority table registering a priority order of the communication methods;

    means for making an inquiry to a specific user by a communication method which has a highest priority and is selected from the communication methods registered in the user profile depending on the communication priority table, when a service request is received from the specific user and an inquiry to the specific user is required; and

    means for updating the user profile based on information received from the specific user in response to the inquiry.

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