Portal site server system, portal site method and computer-readable storage medium
First Claim
1. A portal site server system providing services of service systems to user terminals of users via at least one network, comprising:
- a user profile registering at least communication methods to the users;
a communication priority table registering a priority order of the communication methods;
means for making an inquiry to a specific user by a communication method which has a highest priority and is selected from the communication methods registered in the user profile depending on the communication priority table, when a service request is received from the specific user and an inquiry to the specific user is required; and
means for updating the user profile based on information received from the specific user in response to the inquiry.
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Accused Products
Abstract
A portal site server system provides services of service systems to user terminals of users via at least one network. The portal site server system includes a user profile registering at least communication methods to the users, a communication priority table registering a priority order of the communication methods, a mechanism for making an inquiry to a specific user by a communication method which has a highest priority and is selected from the communication methods registered in the user profile depending on the communication priority table, when a service request is received from the specific user and an inquiry to the specific user is required, and a mechanism for updating the user profile based on information received from the specific user in response to the inquiry.
156 Citations
25 Claims
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1. A portal site server system providing services of service systems to user terminals of users via at least one network, comprising:
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a user profile registering at least communication methods to the users;
a communication priority table registering a priority order of the communication methods;
means for making an inquiry to a specific user by a communication method which has a highest priority and is selected from the communication methods registered in the user profile depending on the communication priority table, when a service request is received from the specific user and an inquiry to the specific user is required; and
means for updating the user profile based on information received from the specific user in response to the inquiry. - View Dependent Claims (2, 3, 4, 5)
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6. A portal site method for providing services of service systems to user terminals of users via at least one network, comprising:
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preparing a user profile which registers at least communication methods to the users, and a communication priority table which registers a priority order of the communication methods;
making an inquiry to a specific user by a communication method which has a highest priority and is selected from the communication methods registered in the user profile depending on the communication priority table, when a service request is received from the specific user and an inquiry to the specific user is required; and
updating the user profile based on information received from the specific user in response to the inquiry.
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7. A computer-readable storage medium which stores a program for causing a computer to provide services of service systems to user terminals of users via at least one network, said program comprising:
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a procedure causing the computer to prepare a user profile which registers at least communication methods to the users, and a communication priority table which registers a priority order of the communication methods;
a procedure causing the computer to make an inquiry to a specific user by a communication method which has a highest priority and is selected from the communication methods registered in the user profile depending on the communication priority table, when a service request is received from the specific user and an inquiry to the specific user is required; and
a procedure causing the computer to update the user profile based on information received from the specific user in response to the inquiry.
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8. A portal site server system providing services of service systems to user terminals of users via at least one network, comprising:
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a user profile registering at least communication methods to the users;
a communication priority table registering a priority order of the communication methods; and
a communication method selecting unit selecting one of the communication methods registered in the user profile and having a highest priority, according to the communication priority table, when a service request from a specific user is received and an inquiry to the specific user is required. - View Dependent Claims (9, 10, 11, 12, 13, 14, 15)
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16. A portal site method for providing services of service systems to user terminals of users via at least one network, comprising:
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preparing a user profile registering at least communication methods to the users, and a communication priority table registering a priority order of the communication methods; and
selecting one of the communication methods registered in the user profile and having a highest priority, according to the communication priority table, when a service request from a specific user is received and an inquiry to the specific user is required. - View Dependent Claims (17, 18, 19, 20)
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21. A computer-readable storage medium which stores a program for causing a computer to provide services of service systems to user terminals of users via at least one network, said program comprising:
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a procedure causing the computer to prepare a user profile registering at least communication methods to the users, and a communication priority table registering a priority order of the communication methods; and
a procedure causing the computer to select one of the communication methods registered in the user profile and having a highest priority, according to the communication priority table, when a service request from a specific user is received and an inquiry to the specific user is required. - View Dependent Claims (22, 23, 24, 25)
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Specification