Method of creating and managing a customized recording of audio data relayed over a phone network

• US 20030215063A1
• Filed: 05/15/2002
• Published: 11/20/2003
• Est. Priority Date: 05/15/2002
• Status: Active Grant

• Current Assignee: Nokia of America Corporation (Nokia Corporation)
• Original Assignee: Alcatel-Lucent USA, Inc. (Nokia Corporation)
• Inventors: Beasley, John Richard, Cruzcosa, Michael
• Granted Patent: US 7,653,181 B2
• Time in Patent Office: Days
• US Class Current: 379/67.1
• CPC Class Codes: H04M 2201/60 Medium conversion
• CPC Class Codes: H04M 3/42221 Conversation recording systems at the subscriber's set H04M1/656
• CPC Class Codes: H04M 3/4938 comprising a voice browser which renders and interprets, e.g. VoiceXML
• CPC Class Codes: H04M 7/0024 Services and arrangements where telephone services are combined with data services arrangements which combine a telephonic equipment and a computer H04M7/0012
• CPC Class Codes: H04M 7/129 Details of providing call progress tones or announcements

Abstract

The method of recording and managing audio data transmitted to a user via a phone network includes receiving audio commands from the user to record user selected data relayed to the user from a database, recording the user selected data in a database and storing the data for management by the user. A user may receive an audio or visual readout of the stored data, transmit the data, delete data records, and organize data records.

Claims

1. A method of creating customized recorded data relayed from a first database over a network to a user, said method comprising:

receiving an audio command to record selected data being relayed over the network from the first database;

recording the selected data from the first database in response to the audio command; and

storing the selected data in a second database.

2. The method of claim 1, wherein the first database is part of an interactive voice response system.

3. The method of claim 1, wherein the first database is a distributed database.

4. The method of claim 1, wherein the audio command is a voice command.

5. The method of claim 1, wherein the audio command is a tone.

6. The method of claim 1, further comprising:

receiving an audio command to send the selected data to a designated recipient, and

sending the selected data electronically to the recipient.

7. The method of claim 1, wherein the selected data is stored as a binary recorded audio file.

8. The method of claim 1, wherein the selected data is stored as a text file.

9. A method of managing customized recorded data relayed from a first database over a network to a user, said method comprising:

storing the customized recorded data in a second database;

distributing the customized recorded data to at least one recipient; and

providing a list of the customized recorded data.

10. The method of claim 9, further comprising:

organizing the customized recorded data in response to user input.

11. The method of claim 9, wherein providing the list of customized recorded data includes providing an auditory list.

12. The method of claim 9, wherein providing the list of customized recorded data includes providing a visual list.

13. The method of claim 9, wherein providing the list of customized recorded data includes providing a list of all stored data and a list of most recently stored data.

14. The method of claim 9, wherein distributing the customized recorded data includes distributing the customized recorded data using electronic transmission.

15. The method of claim 9, wherein the first database is a distributed database or part of an interactive voice response system.

16. The method of claim 9, wherein the customized recorded data is a binary recorded audio file.

17. The method of claim 9,-wherein the customized recorded data is a text file.

18. A method of creating and managing recorded customized data relayed from a first database over a network to a user, said method comprising:

receiving a command to record selected data being relayed over the network from the first database;

recording the selected data from the first database upon receipt of the command;

storing the selected data in a second database;

distributing the selected data to at least one other database; and

providing a list of the selected data.

19. The method of claim 18, further comprising:

editing the selected data in response to user input.

20. The method of claim 18, wherein the selected data is stored in the second database as a binary recorded audio file.

21. The method of claim 18, wherein the selected data is stored in the second database as a text file.

22. A method of editing recorded customized data relayed from a first database over a network to a user, said method comprising:

prompting the user to designate a beginning and end of a segment of a complete audio readout;

storing the segment as a separate data instance for managing separate from the complete audio readout.

23. The method of claim 22, further comprising:

storing a temporary copy of the complete audio readout in a temporary buffer for use in editing.

24. The method of claim 22, further comprising:

providing editing functions.

25. The method of claim 24, wherein the editing functions include Fast Forward, Rewind and Search On Keyword.

26. The method of claim 22, wherein managing the separate data instance includes transmitting, deleting or further editing the separate data instance.

27. The method of claim 22, wherein the segment is stored as a separate binary recorded audio file.

28. The method of claim 22, wherein the segment is stored as a separate text file.

29. An apparatus for creating and managing customized recorded data relayed from a database over a network to a user, comprising:

a data storage unit;

a data recordation unit for receiving an audio command to record selected data being relayed over the network from the database and recording the selected data in the data storage unit in response to the audio command; and

a data management unit for distributing the recorded data to at least one recipient, providing a list of the recorded data, and organizing the recorded data in response to user input.

30. An apparatus for creating and managing customized recorded data relayed from a database over a network to a user, comprising:

a data storage;

a data recordation unit for receiving a command to record selected data being relayed over the network from the database and recording the selected data in the data storage unit upon receipt of the command; and

a data management unit for distributing the selected data to at least one other database, providing a list of the selected data, and editing the selected data in response to user input.

31. An apparatus for creating and managing recorded customized data relayed from a first database over a network to a user, comprising:

a data storage unit;

an interaction unit for authenticating the user, transmitting data to the user, and prompting for user input data;

a data recordation unit for, upon receipt of a command, recording in the data storage unit data being relayed over the network from the first database;

a data management unit for, upon receipt of a command, organizing and editing the data in the data storage unit; and

an audio processor including a tone/speech recognition unit for translating received tone/speech commands to a command format usable by the data recordation unit and the data management unit.