Method and system for marketing to potential customers

• US 20030216956A1
• Filed: 06/19/2003
• Published: 11/20/2003
• Est. Priority Date: 02/12/1999
• Status: Abandoned Application

• Current Assignee: Richard T. Smith, Ronald T. Smith
• Original Assignee: Richard T. Smith, Ronald T. Smith
• Inventors: Smith, Ronald T., Smith, Richard T.
• Application Number:
  US10/465,094
• Publication Number:
  US 20030216956A1
• Time in Patent Office: Days
• US Class Current: 705/10
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0245 Surveys

Abstract

A method and system for marketing to potential customers for major decision goods and/or services purchases based on knowledge of the potential customers as purchasing units includes combining information from public information, purchased private information, and recorded behavior and actions observed with the marketer, seller or others as an input, then transmitting a marketing profile questionnaire about specific characteristics or preferences of purchasing units for goods or services to predetermined purchasing units meeting minimum criteria to collect and define purchasing units to whom marketing is performed. Control logic determines if any of the predetermined purchasing units have purchased in the past, or subsequently return the marketing profile questionnaire or make a purchase thereafter. If any one of the predetermined purchasing units purchased or purchases the goods or services of interest, a predetermined marketing communication is transmitted to the purchasing unit based on that purchase and information is stored. If any one of the predetermined purchasing units return the marketing profile questionnaire, information about each such purchasing unit is stored and predetermined marketing communications are transmitted based on the purchasing unit response to the marketing profile questionnaire. Periodic determinations also convert certain purchasing units to an inactive status.

Claims

1. A method for marketing potential customers for major decision purchases based on knowledge of the potential purchasers, the method comprising:

transmitting a marketing profile questionnaire about specific areas of interest to predetermined purchasing units meeting minimum criteria;

determining if any of the predetermined purchasing units either make a specific purchase or return the marketing profile questionnaire;

if any one of the predetermined purchasing units purchase, subsequently transmitting predetermined marketing communications to each such purchasing unit based on the purchase;

if any one of the predetermined purchasing units return the marketing profile questionnaire, then transmitting predetermined marketing communications to each such purchasing unit who responds based on the purchasing unit responses to the marketing profile questionnaire; and

storing information about each purchasing unit who purchases and/or returns the questionnaire in a profiled prospect database.

2. The method as recited in claim 1 wherein if any one of the purchasing units do not return the marketing profile query and do not purchase the goods/services, then transferring information about each purchasing unit to an inactive status wherein marketing communications are no longer transmitted thereto unless said any one of the purchasing units initiates communication.

3. The method as recited in claim 2 wherein transmitting the predetermined marketing communications based on the purchase of the goods/services further comprises:

transmitting a subsequent marketing profile questionnaire;

determining if any of the purchasing units return the subsequent marketing profile questionnaire;

if so, storing information about the purchasing units in the profiled prospect database; and

if not, converting the information about the purchasing units to an inactive status after a predetermined amount of time.

4. The method as recited in claim 3 wherein prior to converting the information to an inactive status, the method further comprises:

determining if any one of the purchasing units made a subsequent purchase within a predetermined amount of time; and

if so, transmitting predetermined marketing communications based on the purchase.

5. The method as recited in claim 4 wherein transmitting the predetermined marketing communications includes transmitting the subsequent marketing profile questionnaire, wherein the method further comprises:

determining if any one of the purchasing units returned the subsequent marketing profile questionnaire;

if so, storing information about each purchasing unit who returned the questionnaire in the profiled prospect database; and

if not, determining if any of the purchasing units make another subsequent purchase within a predetermined amount of time.

6. The method as recited in claim 3 wherein storing the information in the profiled prospect database further includes transmitting predetermined marketing communications to the purchasing units based on their response to the marketing query and their previous purchase.

7. The method as recited in claim 6 wherein transmitting the predetermined marketing communications includes transmitting the predetermined marketing communications after a predetermined amount of time has elapsed from the previous purchase.

8. The method as recited in claim 1 further comprising:

determining if any one of the purchasing units in the profiled prospect database has made a purchase;

if not, converting the information about the purchasing units to an inactive status after a predetermined amount of time; and

if so, transmitting the predetermined marketing communications based on the response to the marketing profile questionnaire and the previous purchase by each of the purchasing units.

9. The method as recited in claim 1 wherein transmitting the marketing profile query comprising:

receiving a master list containing information about a plurality of purchasing units; and

comparing the information in the master list to predetermined factors associated with the specific purchase to compare the information on each purchasing unit with minimum threshold criteria.

10. The method as recited in claim 1 wherein transmitting the marketing profile query is performed electronically.

11. The method as recited in claim 1 wherein transmitting the marketing profile query is performed via a mail service.

12. A system for marketing potential customers for major decision purchases of goods or services based on knowledge of the potential customers, the system comprising:

means for transmitting a marketing profile questionnaire about specific purchases to predetermined purchasing units meeting minimum criteria; and

a control logic for determining if any of the predetermined purchasing units either make a purchase or return the marketing profile questionnaire, then initiating transmission of predetermined marketing communications to the purchasing or returning purchasing units based on the purchase information or the information on the returned questionnaire, then storing information about the purchasing units in a profiled prospect database; and

initiating transmission of predetermined marketing communications to the purchasing units based on their response to the marketing profile questionnaire or their purchase.

13. The system as recited in claim 12 further comprising a file for inactive purchasing units in a database, wherein the control logic, if any one of the purchasing units do not return the marketing profile questionnaire and do not purchase, is further operative to transfer information about the purchasing units to said file for inactive purchasing units, wherein marketing communications are no longer transmitted thereto unless any one of the purchasing units located in the file of inactive purchasing units initiates communication.

14. The system as recited in claim 13 wherein the means for transmitting the predetermined marketing communications based on the purchase is further operative to transmit a subsequent marketing profile questionnaire, and wherein the control logic is further operative to determine if any of the purchasing units return the subsequent marketing profile questionnaire, and, if so, then store information about the purchasing units in the profiled prospect database if any of the purchasing units return the subsequent marketing profile questionnaire, and store information about the purchasing units in the inactive database after a predetermined amount of time if any one of the purchasing units do not return the subsequent marketing profile questionnaire.

15. The system as recited in claim 14 wherein prior to storing the information in the inactive database, the control logic is further operative to determine if any one of the purchasing units made a subsequent purchase within a predetermined amount of time and, if so, initiate transmission of the predetermined marketing communications based on the purchase.

16. The system as recited in claim 15 wherein the means for transmitting the predetermined marketing communications includes means for transmitting the subsequent marketing profile questionnaire and wherein the control logic is further operative to determine if any one of the purchasing units returned the subsequent marketing profile questionnaire, store information about the purchasing units in the profiled prospect database if any one of the purchasing units returned the subsequent marketing profile questionnaire, and determine if any of the purchasing units make another subsequent purchase within a predetermined amount of time if any of the purchasing units do not return the subsequent marketing profile questionnaire.

17. The system as recited in claim 14 wherein the control logic, in storing the information in the profiled prospect database, is further operative to initiate transmission of the predetermined marketing communications to an purchasing unit based on the purchasing unit'"'"'s response to the marketing questionnaire or a purchase.

18. The system as recited in claim 17 wherein the control logic, in initiating transmission of the predetermined marketing communications, is further operative to initiate transmission of the predetermined marketing communications after a predetermined amount of time has elapsed from the purchase.

19. The system as recited in claim 12, further comprising a file of inactive purchasing units, wherein the control logic is further operative to determine if any one of the purchasing units in the profiled prospect database purchases, then store the information about said any one of the purchasing units in the file of inactive purchasing units after a predetermined amount of time if said any one of the purchasing units does not purchase, and then initiate transmission of the predetermined marketing communications based on the response to the marketing profile questionnaire and the previous purchase by said any one of the purchasing units if said any one of the purchasing units do purchase.

20. The system as recited in claim 12 wherein the control logic is further operative to receive a master list containing information about a plurality of purchasing units, and compare the information in the master list to predetermined factors associated with the specific purchase to determine whether the purchasing unit meets the minimum threshold criteria.

21. The system as recited in claim 12 wherein the means for transmitting the marketing profile questionnaire includes means for transmitting the marketing profile questionnaire electronically.

22. The system as recited in claim 21 wherein the means for transmitting is a facsimile.

23. The system as recited in claim 21 wherein the means for transmitting is correspondence over an electronic global information network.

24. The system as recited in claim 21 wherein the means for transmitting is an automated recording transmitted over a telephone network.

25. The system as recited in claim 21 wherein the means for transmitting the marketing profile questionnaire is the postal service.

26. The system as recited in claim 21 wherein the means for transmitting the marketing profile questionnaire is via telephone.

27. A method for marketing potential customers for major decision purchases based on knowledge of the potential purchasers, the method comprising:

creating an input by combining information on a purchasing unit from public sources, purchased private information, and recorded observations;

transmitting a marketing profile questionnaire about specific areas of interest to predetermined purchasing units meeting minimum criteria based on said input;

determining if any of the predetermined purchasing units either make a specific purchase or return the marketing profile questionnaire;

if any one of the predetermined purchasing units purchase, subsequently transmitting predetermined marketing communications to each such purchasing unit based on the purchase;

if any one of the predetermined purchasing units return the marketing profile questionnaire, then transmitting predetermined marketing communications to each such purchasing unit who responds based on the purchasing unit responses to the marketing profile questionnaire; and

storing information about each purchasing unit who purchases and/or returns the questionnaire in a profiled prospect database as a combination of said input with response information from said returned questionnaire and/or said purchase.