Systems and methods for storing and using phone number validations

• US 20030217014A1
• Filed: 05/09/2003
• Published: 11/20/2003
• Est. Priority Date: 05/17/2002
• Status: Abandoned Application

• Current Assignee: First Data Corporation (Fiserv Incorporated), Western Union
• Original Assignee: First Data Corporation (Fiserv Incorporated), Western Union
• Inventors: Mollett, Cassandra, Geiler, Steven
• Application Number:
  US10/434,536
• Publication Number:
  US 20030217014A1
• Time in Patent Office: Days
• US Class Current: 705/75
• CPC Class Codes: G06Q 20/401 Transaction verification
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions

Abstract

Systems and methods are described for storing the results of telephone number validation determinations that are made in association with proposed financial transactions. In some embodiments, a telephone number validation determination is performed by dialing a telephone number in question and by perceiving a tone emitted in response to the call. In one embodiment, a record of a telephone number validation determination comprises the telephone number, an indication of whether the number is determined to be valid or non-valid, and a date on which the validation determination was performed. Systems and methods are also described for using stored telephone number validation information for subsequent telephone number validation determinations, such that the validity or non-validity of telephone numbers for which acceptable validity information is stored may be determined by accessing the stored data, if desired, rather than by dialing the telephone number.

Claims

1. A computer storage medium having instructions encoded thereon for determining whether a telephone number provided in association with a financial transaction is a valid number or a non-valid number, and for evaluating, based at least in part on the determination, the risk of the financial transaction, the computer storage medium comprising:

a computer encoded instruction for receiving input indicative of a telephone number for an entity participating in a financial transaction;

a computer encoded instruction for dialing the telephone number;

a computer encoded instruction for perceiving a tone emitted when the number is dialed;

a computer encoded instruction for determining whether the emitted tone indicates that the telephone number is a valid number or a non-valid number;

a computer encoded instruction for evaluating the risk of the financial transaction, based at least in part on the determination;

a computer encoded instruction for storing a retrievable record comprising at least one of;

the telephone number, the date, and the determination; and

a computer encoded instruction for accessing the retrievable record in association with a subsequent financial transaction in order to use information in the record to evaluate the risk of the subsequent financial transaction.

2. The computer storage medium of claim 1, wherein the computer encoded instruction for receiving input further comprises a computer-encoded instruction for receiving the information as manual input.

3. The computer storage medium of claim 1, wherein the computer encoded instruction for receiving input further comprises a computer-encoded instruction for receiving the input as spoken input.

4. The computer storage medium of claim 1, wherein the computer encoded instruction for receiving input further comprises a computer encoded instruction for receiving input that is extracted from a scanned image of a check.

5. The computer storage medium of claim 1, wherein the computer encoded instruction for receiving input further comprises a computer-encoded instruction for receiving the input as magnetically encoded information.

6. The computer storage medium of claim 1, wherein the computer encoded instruction for evaluating risk comprises a computer-encoded instruction for evaluating the risk as being lower if the telephone number is valid.

7. The computer storage medium of claim 1, wherein the computer encoded instruction for evaluating risk comprises a computer-encoded instruction for evaluating the risk as being higher if the telephone number is non-valid.

8. The computer storage medium of claim 1, wherein the computer encoded instruction for storing a retrievable record comprises a computer-encoded instruction for storing information about the transaction when the dialed telephone number is determined to be a valid number.

9. The computer storage medium of claim 1, wherein the computer encoded instruction for storing a retrievable record comprises a computer-encoded instruction for storing information about the transaction when the dialed telephone number is determined to be a non-valid number.

10. The computer storage medium of claim 1, wherein the computer encoded instruction for storing a retrievable record comprises a computer-encoded instruction for storing information about the transaction when the entity is known to be a repeat customer.

11. The computer storage medium of claim 1, wherein the computer encoded instruction for storing a retrievable record comprises a computer-encoded instruction for storing information about the transaction when the telephone number is a long distance number.

12. An apparatus, comprising:

a computer processor configured to use a telephone connection to dial a telephone number to determine if the telephone number is a valid number and to use the determination to better evaluate the risk of a first financial transaction; and

computer memory accessible by the computer processor, wherein the processor is further configured to store in the computer memory a retrievable record of whether the telephone number was valid or non-valid, and wherein the computer processor is further configured to access the retrievable record to evaluate the risk of a second financial transaction, based at least in part on whether the telephone number was a valid or a non-valid number.

13. The apparatus of claim 12, further comprising a display for displaying a recommendation based at least in part on the evaluated risk of the second financial transaction.

14. A system for evaluating risk associated with a financial transaction, based at least in part on a determination of whether a telephone number provided in association with the financial transaction is a valid number or is a non-valid number, the system comprising:

means for receiving input indicative of a telephone number from an entity participating in a financial transaction;

means for determining whether the telephone number is a valid number or a non-valid number;

means for evaluating risk associated with the financial transaction, based at least in part on the determination; and

means for storing the results of the determination in a retrievable record, such that the means for evaluating the risk can access the retrievable record to determine the risk of a second financial transaction, based at least in part on the stored results of the determination.

15. A computer-implemented method for evaluating the risk of a financial transaction by using a device to determine if a telephone number provided in association with a financial transaction is a valid number or is a non-valid number, the method comprising the acts of:

receiving input indicative of a telephone number from an entity participating in a financial transaction;

dialing the telephone number;

determining whether the telephone number is a valid number or a non-valid number;

evaluating the risk of the transaction, based at least in part on the determination, and

storing the results of the determination in a retrievable record, such that, in association with subsequent transactions, evaluating the risk of the transaction can be accomplished, based at least in part on accessing the retrievable record to determine if the record indicates that the telephone number is a valid number or is a non-valid number.

16. The method of claim 15, wherein receiving input from an entity participating in a financial transaction comprises receiving input from an entity at a point of sale at a merchant facility.

17. The method of claim 15, wherein receiving input from an entity participating in a financial transaction comprises receiving input from an entity participating in an online transaction.

18. The method of claim 15, wherein storing the results in a retrievable record further comprises storing indications of at least one of:

the date of the call, the telephone number called, and of whether the tone indicated that the telephone number was valid or non-valid.

19. The method of claim 15, wherein storing the results in a retrievable record further comprises storing the results in computer memory in a point-of-sale device at a merchant facility where the financial transaction is occurring.

20. The method of claim 15, wherein storing the results in a retrievable record further comprises storing the results in computer memory at a merchant facility that is remotely accessible to a point-of-sale device where the financial transaction is occurring.

21. The method of claim 15, wherein storing the results in a retrievable record further comprises storing the results in computer memory accessible by an online server that is associated with the financial transaction.

22. The method of claim 15, wherein storing the results in a retrievable record further comprises storing the results in computer memory accessible to a computer processor at a third party phone number validation service to which a request has been sent to assess the risk of the transaction.

23. The method of claim 15, wherein storing the results in a retrievable record further comprises storing the results in computer memory accessible to a computer processor at a third party phone number validation service to which a request has been sent to determine whether the telephone number is valid or non-valid.

24. The method of claim 15, wherein storing the results in a retrievable record comprises storing the results when the dialed telephone number is determined to be a non-valid number.

25. The method of claim 15, wherein storing the results in a retrievable record comprises storing the results when the dialed telephone number is determined to be a valid number.

26. The method of claim 15, wherein storing the results in a retrievable record comprises storing the results when the dialed telephone number is a long-distance number.

27. The method of claim 15, wherein storing the results in a retrievable record comprises storing the results when the dialed telephone number is a local number.

28. The method of claim 15, wherein storing the results in a retrievable record comprises storing the results when the entity is known to be a repeat customer.

29. The method of claim 15, further comprising accessing the retrievable record in association with subsequent transactions.

30. The method of claim 29, further comprising accessing the retrievable record for subsequent transactions associated with promissory payments whose value is below a threshold value.

31. The method of claim 29, further comprising accessing the retrievable record in association with subsequent transactions in which the telephone number is a long distance number.

32. The method of claim 29, further comprising accessing the retrievable record in association with subsequent transactions in which the telephone number is a local number.

33. The method of claim 29, further comprising accessing the retrievable record in association with subsequent transactions when a telephone line available for dialing the telephone number is occupied.

34. The method of claim 29, further comprising accessing the retrievable record in association with subsequent transactions when the point-of-sale device experiences a high volume of sales.

35. The method of claim 29, further comprising, if the date indicated in the retrievable record is earlier than a threshold value, the acts of:

dialing the telephone number a subsequent time;

perceiving a tone emitted when the telephone number is dialed a subsequent time; and

replacing the retrievable record associated with the telephone number with an updated retrievable record.

36. The method of claim 29, further comprising deleting the retrievable record associated with the telephone number when a threshold amount of time has elapsed since the date in the record.

37. The method of claim 36, wherein deleting the retrievable record comprises deleting the record when a year has elapsed since the date in the record.

38. The method of claim 36, wherein deleting the retrievable record comprises deleting the record when six months have elapsed since the date in the record.