System for providing web-based case management
First Claim
1. - A computer case management system comprising:
- a communication network;
a host computer connected to said communication network;
a plurality of client workstations connected to said communication network;
wherein the host computer includes;
a community database including data representative at least one community, said at least one community including data representative of a plurality of agencies and data representative of a plurality of users, each of said users being associated with one of said agencies, each of said users being permitted access to said community database on said host computer from a remote location via at least one of said client workstations, said community database further including a plurality of cases;
a data collection component to collect data for a plurality of cases in a community database maintained on said host computer, said data collection component including means for collecting data over said communication network through data entry on said client workstations, said system including means for associating each of said cases with at least one user;
a case management component to permit viewing of said data, said case management component including means for permitting viewing of said data for a particular one of said cases only by said users associated with said particular case;
a communication component permitting communication between distinct users associated with at least one of said cases, said communication component including means for entering, storing and viewing messages associated with said case, said messages being accessible only to said users associated with said case; and
a calendar component permitting entry, storage and review of time-specific events associated with at least one case, said calendar component including a means for associating each of said events with a corresponding one of said cases, said events being accessible only to said users associated with said case.
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Accused Products
Abstract
A case management system providing case management within one or more communities, each community including a plurality of agencies and each agency including a plurality of users. The case management system includes an administrator component for building each community by defining at least the agencies and the users. The case management system component further includes a data collection component for entering a plurality of cases into the system, including demographic and historical data, and for associating each case with one or more users. A case management component is provided for maintenance, review and surveillance of a data concerning a specific case. The system further includes a communication component permitting communication concerning a case between users associated with the case. The case management system may also include a report generator component for creating reports relating to essentially any data collected by the system.
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Citations
20 Claims
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1. - A computer case management system comprising:
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a communication network;
a host computer connected to said communication network;
a plurality of client workstations connected to said communication network;
wherein the host computer includes;
a community database including data representative at least one community, said at least one community including data representative of a plurality of agencies and data representative of a plurality of users, each of said users being associated with one of said agencies, each of said users being permitted access to said community database on said host computer from a remote location via at least one of said client workstations, said community database further including a plurality of cases;
a data collection component to collect data for a plurality of cases in a community database maintained on said host computer, said data collection component including means for collecting data over said communication network through data entry on said client workstations, said system including means for associating each of said cases with at least one user;
a case management component to permit viewing of said data, said case management component including means for permitting viewing of said data for a particular one of said cases only by said users associated with said particular case;
a communication component permitting communication between distinct users associated with at least one of said cases, said communication component including means for entering, storing and viewing messages associated with said case, said messages being accessible only to said users associated with said case; and
a calendar component permitting entry, storage and review of time-specific events associated with at least one case, said calendar component including a means for associating each of said events with a corresponding one of said cases, said events being accessible only to said users associated with said case. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. - A computer case management system comprising:
a computer network having a host computer connected to a plurality of client workstations via a communication network;
the host computer including;
an administrator component to define a community by defining a plurality of agencies and a plurality of users, each of said users being associated with one of said agencies, community data representative of said agencies and said users being stored in a community database;
a data collection component to collect case data for a plurality of cases, said system including means for associating each of said cases with at least one of said users, said case data for said cases being stored in said community database;
a case management component to permit viewing of said case data by one of said users at a client workstation via communications with said host computer, said case management component including means for limiting viewing of said case data for a particular one of said cases to only those of said users associated with said particular case;
a communication component permitting communication between distinct users associated with at least one of said cases, said communication component including means for entering, storing and viewing messages associated with said case, said messages being accessible only to said users associated with said case; and
a calendar component permitting entry, storage and review of time-specific events associated with at least one case, said calendar component including a means for associating each of said events with a corresponding one of said cases, said events being accessible only to said users associated with said case. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19, 20)
Specification