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System for providing web-based case management

  • US 20030220823A1
  • Filed: 03/27/2002
  • Published: 11/27/2003
  • Est. Priority Date: 03/27/2002
  • Status: Abandoned Application
First Claim
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1. - A computer case management system comprising:

  • a communication network;

    a host computer connected to said communication network;

    a plurality of client workstations connected to said communication network;

    wherein the host computer includes;

    a community database including data representative at least one community, said at least one community including data representative of a plurality of agencies and data representative of a plurality of users, each of said users being associated with one of said agencies, each of said users being permitted access to said community database on said host computer from a remote location via at least one of said client workstations, said community database further including a plurality of cases;

    a data collection component to collect data for a plurality of cases in a community database maintained on said host computer, said data collection component including means for collecting data over said communication network through data entry on said client workstations, said system including means for associating each of said cases with at least one user;

    a case management component to permit viewing of said data, said case management component including means for permitting viewing of said data for a particular one of said cases only by said users associated with said particular case;

    a communication component permitting communication between distinct users associated with at least one of said cases, said communication component including means for entering, storing and viewing messages associated with said case, said messages being accessible only to said users associated with said case; and

    a calendar component permitting entry, storage and review of time-specific events associated with at least one case, said calendar component including a means for associating each of said events with a corresponding one of said cases, said events being accessible only to said users associated with said case.

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