Knowledge system with distinct presentation and model

• US 20030225720A1
• Filed: 05/02/2003
• Published: 12/04/2003
• Est. Priority Date: 08/17/1999
• Status: Abandoned Application

• Current Assignee: Peoplefluent Incorporated (Learning Technologies Group Plc)
• Original Assignee: Autocrib Incorporated (Snap-On Incorporated)
• Inventors: Silva, Daniel, Barnes-Guzman, Didier, Farlow, Timothy S.
• Application Number:
  US10/428,522
• Publication Number:
  US 20030225720A1
• Time in Patent Office: Days
• US Class Current: 706/50
• CPC Class Codes: G06F 16/972 Access to data in other repository systems, e.g. legacy data or dynamic Web page generation
• CPC Class Codes: G06N 5/02 Knowledge representation; Symbolic representation
• CPC Class Codes: Y10S 707/99943 Generating database or data structure, e.g. via user interface

Abstract

A knowledge-based system enables one knowledge model to generate multiple presentations. A domain expert, thus, can build a hierarchical collection of “knowledge blocks” that fully characterize all aspects of a given domain. Separate presentations of the domain, targeted at different classes of users, can then be created by assembling the knowledge blocks onto web pages. If an aspect of the domain changes, the domain expert need only modify the knowledge blocks, and the presentations that use the modified knowledge blocks are thereby automatically updated. Thus, the user is insulated from the organization of the knowledge model.

Claims

1. A knowledge-based information dissemination system, comprising:

at least one knowledge model constructed using at least one knowledge block where the at least one knowledge model is organized as determined by a content author;

a presentation template repository comprising at least one presentation template, the contents of said presentation template repository being organized in a manner designed to best convey information to different classes of system users operating in different contexts, in which different presentation templates are capable of incorporating the same knowledge blocks; and

a compiler that delivers presentations to system users by combining the at least one presentation template with the at least one knowledge block.

2. The knowledge-based system as described in claim 1, wherein the at least one knowledge block is hierarchically organized within the at least one knowledge model.

3. The knowledge-based system as described in claim 1, wherein the at least one knowledge block is organized by major categories and minor categories within the at least one knowledge model.

4. The knowledge-based system as described in claim 1, wherein the at least one knowledge block comprises rules, text, and variable references.

5. The knowledge-based system as described in claim 4, wherein the compiler interprets, in view of the context in which a user is operating, the rules, text, and variables contained in said at least one knowledge block.

6. The knowledge-based system as described in claim 1, wherein the at least one knowledge block references at least one variable, the value of said at least one variable being determined by the compiler based on the variable assignments within an information repository and the user'"'"'s context in which the at least one variable is referenced.

7. The knowledge-based system as described in claim 6, wherein the user'"'"'s context in which a variable is referenced is matched against the attributes of the information within the information repository.

8. The knowledge-based system as described in claim 7, wherein the variable assignments are created using attributes selected from the group consisting of employee group, plan, and the effective date.

9. The knowledge-based system as described in claim 1, wherein the at least one presentation template is formatted in a markup language derived from SGML.

10. The knowledge-based system as described in claim 7, wherein the markup language is selected from the group consisting of HTML and XML.

11. The knowledge-based system as described in claim 1, further comprising an information server that receives user queries via a user-operated browser and that transfers to the browser the presentations generated by the compiler.

12. The knowledge-based system as described in claim 1, further comprising an information server that is accessed by another application program and that transfers to users the presentations generated by the compiler in a manner selected from the group consisting of direct and indirect transmission.

13. A knowledge-based human resource information dissemination system, comprising:

at least one knowledge model constructed using at least one knowledge block that is organized by a content author and that contains at least one reference to at least one variable;

an information repository comprising at least one value assigned to the at least one variable;

at least one variable attribute;

a presentation template repository comprising at least one presentation template, the contents of said presentation template repository being organized in a manner designed to best convey information to different classes of system users operating in different contexts, in which different presentation templates are capable of incorporating the same knowledge blocks; and

a compiler that delivers presentations to a system user by combining a presentation template with content supplied by the knowledge model and variable attributes from the information repository.

14. The knowledge-based system as described in claim 13, wherein the at least one knowledge block is hierarchically organized within the knowledge model.

15. The knowledge-based system as described in claim 13, wherein the at least one knowledge block is organized by major categories and minor categories within the at least one knowledge model.

16. The knowledge-based system as described in claim 13, wherein the at least one knowledge block comprises rules, text, and variable references.

17. The knowledge-based system as described in claim 16, wherein the compiler interprets, in view of the context in which a user is operating, the rules, text, and variables contained in said at least one knowledge block.

18. The knowledge-based system as described in claim 13, wherein the value of said at least one variable is determined by the compiler based on the variable assignments within the information repository and the user s context in which the at least one variable is referenced.

19. The knowledge-based system as described in claim 18, wherein the user'"'"'s context in which said at least one variable is referenced is matched against the attributes of the information within the information repository.

20. The knowledge-based system as described in claim 15, wherein the variable assignments are created using attributes selected from the group consisting of employee group, plan, and the effective date.

21. The knowledge-based system as described in claim 13, wherein the at least one presentation template is formatted in a markup language derived from SGML.

22. The knowledge-based system as described in claim 21, wherein the markup language is selected from the group consisting of HTML and XML.

23. The knowledge-based system as described in claim 13, further comprising an information server that receives user queries via a user-operated browser and that transfers to the browser the presentations generated by the compiler.

24. The knowledge-based system as described in claim 13, further comprising an information server that is accessed by another application program and that transfers to users the presentations generated by the compiler in a manner selected from the group consisting of direct and indirect transmission.

25. A method of providing information, the method comprising the steps of:

accessing a presentation repository to identify and select a presentation template that is most responsive to a request for information and that references at least one knowledge model comprising at least one knowledge block;

incorporating content into the selected presentation template by means of a compiler based on the requirements of the at least one knowledge model referenced by the presentation template; and

displaying a presentation to a user comprising the presentation template which includes the incorporated content.

26. The method as described in claim 25, wherein the content is derived based on the interpretation of the at least one knowledge block.

27. The method as described in claim 25 wherein the presentation repository is accessed in response to a user query.

28. The method as described in claim 25, wherein the compiler interprets in view of the context in which a user is operating rules, text, and at least one variable contained in said at least one knowledge block.

29. The method as described in claim 28, wherein the presentation contains human resource-related information and the value associated with the at least one variable is determined by the compiler after the user context is determined based on employee group-specific information, benefit plan-specific information, and the effective date.

30. The method as described in claim 25, further comprising hierarchically organizing the content in the at least one knowledge block within the knowledge model.

31. A method of answering human resource queries, the method comprising the steps of:

in response to a user query, accessing a presentation repository comprising at least one presentation template to identify and select a presentation template that is responsive to the query;

incorporating content into the selected presentation template in accordance with a knowledge model associated with said template, said knowledge model comprising at least one knowledge block; and

insetting employee information from a HRMS and employee group-specific information, benefit plan-specific information, and effective date information into the at least one knowledge block from the knowledge model by reference to an information repository.