Methods and arrangements for facilitating the processing of real estate information

• US 20030229504A1
• Filed: 06/10/2002
• Published: 12/11/2003
• Est. Priority Date: 06/10/2002
• Status: Abandoned Application

• Current Assignee: Realogy Operations LLC (Anywhere Real Estate Incorporated)
• Original Assignee: Realogy Operations LLC (Anywhere Real Estate Incorporated)
• Inventors: Hollister, Randall
• Application Number:
  US10/167,132
• Publication Number:
  US 20030229504A1
• Time in Patent Office: Days
• US Class Current: 705/1
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 30/0613 Third-party assisted
• CPC Class Codes: G06Q 50/16 Real estate
• CPC Class Codes: G06Q 50/167 Closing

Abstract

An automated system that routes real estate leads, both from online sources and more traditional sources, to an agent who will be able to respond to the customer(s) associated with the lead in a very short time, perhaps a matter of minutes. A primary advantage associated with at least one embodiment of the present invention is that the response to real estate leads is shortened by a very large order of magnitude, as conventional response time may typically be in the range of several hours to several days.

Claims

1. A system for facilitating the propagation of information relating to a real estate transaction, said system comprising:

an acceptor which accepts a real estate lead from either one of;

an internet source or a non-internet source;

a tagger and scorer which tags and scores the real estate lead; and

a router which routes the real estate lead to a destination based on at least one criterion associated with the real estate lead.

2. The system according to claim 1, wherein said acceptor is adapted to accept a real estate lead from a website.

3. The system according to claim 1, wherein said acceptor is adapted to accept a real estate lead from incoming email.

4. The system according to claim 1, wherein said acceptor is adapted to accept a real estate lead from a hotline system.

5. The system according to claim 1, wherein said acceptor is adapted to accept a real estate lead from a broker reciprocity listing.

6. The system according to claim 1, wherein said acceptor is adapted to accept a real estate lead from manual input.

7. The system according to claim 1, wherein said tagger and scorer tags a real estate lead with information relating to the source of the real estate lead, the information being based on at least two factors.

8. The system according to claim 7, wherein said tagger and scorer further comprises a quality scorer which applies a quality score to a real estate lead based on the at least two factors relating to the source of the real estate lead.

9. The system according to claim 8, wherein said quality scorer is adapted to weight each of the at least two factors relating to the source of the real estate lead.

10. The system according to claim 1, wherein said router comprises a ranker which ranks at least two possible recipients of the real estate lead and directs the real estate lead to the highest ranked one of the at least two possible recipients.

11. The system according to claim 10, wherein said router comprises a redirector which redirects a real estate lead to the highest ranked one of at least one remaining possible recipient in the event that the real estate lead is rejected by a possible recipient.

12. A method of facilitating the propagation of information relating to a real estate transaction, said method comprising the steps of:

accepting a real estate lead from either one of;

an internet source or a non-internet source;

tagging and scoring the real estate lead; and

routing the real estate lead to a destination based on at least one criterion associated with the real estate lead.

13. The method according to claim 12, wherein said accepting step comprises accepting a real estate lead from a website.

14. The method according to claim 12, wherein said accepting step comprises accepting a real estate lead from incoming email.

15. The method according to claim 12, wherein said accepting step comprises accepting a real estate lead from a hotline method.

16. The method according to claim 12, wherein said accepting step comprises accepting a real estate lead from a broker reciprocity listing.

17. The method according to claim 12, wherein said accepting step comprises accepting a real estate lead from manual input.

18. The method according to claim 12, wherein said tagging step comprises tagging a real estate lead with information relating to the source of the real estate lead, the information being based on at least two factors.

19. The method according to claim 18, wherein said scoring step comprises applying a quality score to a real estate lead based on the at least two factors relating to the source of the real estate lead.

20. The method according to claim 19, wherein said step of applying a quality score comprises weighting each of the at least two factors relating to the source of the real estate lead.

21. The method according to claim 12, wherein said routing step comprises ranking at least two possible recipients of the real estate lead and directing the real estate lead to the highest ranked one of the at least two possible recipients.

22. The method according to claim 21, wherein said routing step comprises redirecting a real estate lead to the highest ranked one of at least one remaining possible recipient in the event that the real estate lead is rejected by a possible recipient.

23. A program storage device readable by machine, tangibly embodying a program of instructions executable by the machine to perform method steps for facilitating the propagation of information relating to a real estate transaction, said method comprising the steps of:

accepting a real estate lead from either one of;

an internet source or a non-internet source;

tagging and scoring the real estate lead; and

routing the real estate lead to a destination based on at least one criterion associated with the real estate lead.