Providing telephone services based on a subscriber identity

• US 20030231745A1
• Filed: 06/14/2002
• Published: 12/18/2003
• Est. Priority Date: 06/14/2002
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Creamer, Thomas E., Moore, Victor S., Jaiswal, Peeyush, Colson, Vicki L.
• Application Number:
  US10/172,257
• Publication Number:
  US 20030231745A1
• Time in Patent Office: Days
• US Class Current: 379/88.01
• CPC Class Codes: H04M 3/382 using authorisation codes or passwords
• CPC Class Codes: H04M 3/385 using speech signals
• CPC Class Codes: H04M 3/42229 Personal communication services, i.e. services related to one subscriber independent of his terminal and/or location diverting calls from one subscriber to another subscriber, i.e. two different subscriptions H04M3/54; selecting arrangements in intelligent networks H04Q3/005
• CPC Class Codes: H04M 3/42272 whereby the subscriber registers to the terminals for personalised service provision

Abstract

A method of providing a telephony service can include receiving a spoken utterance from a subscriber and determining a subscriber identity according to the spoken utterance. A telephony service associated with the subscriber can be activated according to the determined subscriber identity.

Claims

1. A method of providing a telephony service comprising:

receiving a spoken utterance from a subscriber;

determining a subscriber identity according to said spoken utterance; and

activating a telephony service associated with said subscriber according to said determined subscriber identity.

2. The method of claim 1, wherein said determining step determines said subscriber identity without using directory number identification service or automatic number identification service.

3. The method of claim 2, said determining step further comprising:

speech recognizing said spoken utterance to determine identifying information.

4. The method of claim 3, said determining step further comprising:

verifying said subscriber identity by speech recognizing a subscriber provided password associated with said subscriber identity.

5. The method of claim 3, said determining step further comprising:

matching said identifying information to a subscriber identity in a listing of subscriber identities

6. The method of claim 5, wherein said subscriber identity specifies said activated telephony service.

7. The method of claim 5, wherein said identifying information specifies said activated telephony service.

8. The method of claim 2, said determining step further comprising:

performing voice identification upon said spoken utterance to determine identifying information.

9. The method of claim 8, said determining step further comprising:

verifying said subscriber identity by speech recognizing a subscriber provided password associated with said subscriber identity.

10. The method of claim 8, said determining step further comprising:

matching said identifying information to a subscriber identity in a listing of subscriber identities.

11. The method of claim 10, wherein said subscriber identity specifies said activated telephony service.

12. The method of claim 10, said determining step further comprising:

speech recognizing said spoken utterance to determine said activated telephony service.

13. A telephony service delivery system comprising:

an interface configured to receive call information comprising signaling information and a spoken utterance from a subscriber, said interface configured to receive said call information from a telephony system and provide said call information to at least one other device communicatively linked through an IP network;

an audio processor for determining identifying information associated with said subscriber from said spoken utterance; and

a telephony application server configured to activate at least one telephony service according to said identifying information of said subscriber.

14. The system of claim 13, wherein said audio processor comprises a voice recognizer for identifying a voice of said subscriber according to said spoken utterance.

15. The system of claim 14, wherein said audio processor comprises a speech recognizer.

16. A machine-readable storage, having stored thereon a computer program having a plurality of code sections executable by a machine for causing the machine to perform the steps of:

receiving a spoken utterance from a subscriber;

determining a subscriber identity according to said spoken utterance; and

activating a telephony service associated with said subscriber according to said determined subscriber identity.

17. The machine-readable storage of claim 16, wherein said determining step determines said subscriber identity without using directory number identification service or automatic number identification service.

18. The machine-readable storage of claim 17, said determining step further comprising:

speech recognizing said spoken utterance to determine identifying information.

19. The machine-readable storage of claim 18, said determining step further comprising:

verifying said subscriber identity by speech recognizing a subscriber provided password associated with said subscriber identity.

20. The machine-readable storage of claim 18, said determining step further comprising:

matching said identifying information to a subscriber identity in a listing of subscriber identities

21. The machine-readable storage of claim 20, wherein said subscriber identity specifies said activated telephony service.

22. The machine-readable storage of claim 20, wherein said identifying information specifies said activated telephony service.

23. The machine-readable storage of claim 17, said determining step further comprising:

performing voice identification upon said spoken utterance to determine identifying information.

24. The machine-readable storage of claim 23, said determining step further comprising:

verifying said subscriber identity by speech recognizing a subscriber provided password associated with said subscriber identity.

25. The machine-readable storage of claim 23, said determining step further comprising:

matching said identifying information to a subscriber identity in a listing of subscriber identities.

26. The machine-readable storage of claim 25, wherein said subscriber identity specifies said activated telephony service.

27. The machine-readable storage of claim 25, further comprising:

speech recognizing said spoken utterance to determine said activated telephony service.