System and method for network tracking of passenger travel progress

• US 20030233244A1
• Filed: 06/13/2002
• Published: 12/18/2003
• Est. Priority Date: 06/13/2002
• Status: Abandoned Application

• Current Assignee: International Business Corporation (Kleangas Energy Technologies, Inc.)
• Original Assignee: International Business Machines Corporation
• Inventors: Kumhyr, David Bruce
• Application Number:
  US10/171,944
• Publication Number:
  US 20030233244A1
• Time in Patent Office: Days
• US Class Current: 705/5
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 10/08 Logistics, e.g. warehousing, loading or distribution; Inventory or stock management

Abstract

A system and method for tracking passenger'"'"'s air travel progress is provided. The passenger maintains a profile that includes a passenger identifier and notification information. The passenger tracking system uses the notification information in conjunction with data received from the FAA'"'"'s ETMS to determine whether a notification should be provided as well as the information to include in the notification. The notification message can be sent to text-based communication addresses, such as email addresses, facsimile machines, and digital pagers as well as speech-based systems such as telephones. Additionally, flight information can be posted to a particular Internet web site or sent to one or more email addresses whenever the passenger is identified in a flight manifest. In this manner, an up to date itinerary is available with the most accurate information concerning the passenger'"'"'s travel status. The system can be used to identify criminal suspects and coordinate their apprehension.

Claims

1. A method for tracking air passenger travel progress, said method comprising:

receiving a passenger identifier corresponding to a passenger;

identifying a flight number corresponding to a flight on which the passenger is scheduled to fly;

retrieving near real-time flight data corresponding to the flight;

creating a message corresponding to the passenger based upon the retrieved flight data; and

transmitting the message to one or more communication addresses.

2. The method as described in claim 1 wherein at least one of the flight data is selected from the group consisting of an airport delay, a number of planes with EFC status, a changed flight plan, a flight cancellation, a changed ETA, a changed ETD, and a crossing of an air route traffic control center boundary corresponding to the flight.

3. The method as described in claim 1 further comprising:

reading one or more passenger notification triggers from a passenger profile corresponding to the passenger identifier, wherein the creating and transmitting steps are performed in response to determining that the flight data satisfies one or more of the triggers.

4. The method as described in claim 1 further comprising:

retrieving a seat assignment corresponding to the passenger;

identifying an air-phone nearest to the seat assignment;

retrieving a phone number corresponding to the air-phone, wherein one of the communication addresses is the phone number.

5. The method as described in claim 1 further comprising:

searching one or more flight manifests for the passenger identifier;

retrieving the flight number;

receiving the flight data corresponding to the flight number; and

comparing the flight data to a previously received set of flight data, wherein the creating and transmitting steps are performed in response to the comparison.

6. The method as described in claim 1 wherein at least one of the communication addresses is selected from the group consisting of a telephone number, a pager number, an email address, an air-phone on board the flight, a facsimile machine phone number, and an Internet web address.

7. The method as described in claim 1 further comprising:

sending a flight data request to an FAA ETMS system, the flight data request including the flight number; and

receiving an ETMS message from the FAA ETMS, wherein the ETMS message includes the flight data.

8. The method as described in claim 1 further comprising:

receiving a suspect name and identification data from a suspect data store, wherein the passenger identifier includes the suspect name;

searching one or more flight manifests for the suspect name;

retrieving the flight data in response to locating the suspect name in the flight manifests, wherein the message includes the suspect name, the identification data, and the flight data; and

identifying a law enforcement communication address corresponding to a destination that is included in the flight data, wherein one of the communication addresses includes the law enforcement communication address.

9. An information handling system comprising:

one or more processors;

a memory accessible by the processors;

a network interface connecting the information handling system to a computer network; and

a passenger tracking tool for tracking air passenger travel, the passenger tracking tool including;

means for receiving a passenger identifier corresponding to a passenger;

means for identifying a flight number corresponding to a flight on which the passenger is scheduled to fly;

means for retrieving near real-time flight data corresponding to the flight;

means for creating a message corresponding to the passenger based upon the retrieved flight data; and

means for transmitting the message to one or more communication addresses over the computer network.

10. The information handling system as described in claim 9 wherein at least one of the flight data is selected from the group consisting of an airport delay, a number of planes with EFC status, a changed flight plan, a flight cancellation, a changed ETA, a changed ETD, and a crossing of an air route traffic control center boundary corresponding to the flight.

11. The information handling system as described in claim 9 further comprising:

means for reading one or more passenger notification triggers from a passenger profile corresponding to the passenger identifier, wherein the means for creating and means for transmitting are performed in response to determining that the flight data satisfies one or more of the triggers.

12. The information handling system as described in claim 9 further comprising:

means for retrieving a seat assignment corresponding to the passenger;

means for identifying an air-phone nearest to the seat assignment;

means for retrieving a phone number corresponding to the air-phone, wherein one of the communication addresses is the phone number.

13. The information handling system as described in claim 9 further comprising:

means for searching one or more flight manifests for the passenger identifier;

means for retrieving the flight number;

means for receiving the flight data corresponding to the flight number; and

means for comparing the flight data to a previously received set of flight data, wherein the creating and transmitting steps are performed in response to the comparison.

14. The information handling system as described in claim 9 wherein at least one of the communication addresses is selected from the group consisting of a telephone number, a pager number, an email address, an air-phone on board the flight, a facsimile machine phone number, and an Internet web address.

15. The information handling system as described in claim 9 further comprising:

means for sending a flight data request to an FAA ETMS system, the flight data request including the flight number; and

means for receiving an ETMS message from the FAA ETMS, wherein the ETMS message includes the flight data.

16. The information handling system as described in claim 9 further comprising:

means for receiving a suspect name and identification data from a suspect data store, wherein the passenger identifier includes the suspect name;

means for searching one or more flight manifests for the suspect name;

means for retrieving the flight data in response to locating the suspect name in the flight manifests, wherein the message includes the suspect name, the identification data, and the flight data; and

means for identifying a law enforcement communication address corresponding to a destination that is included in the flight data, wherein one of the communication addresses includes the law enforcement communication address.

17. A computer program product stored in a computer operable media for tracking air passenger travel progress, said computer program product comprising:

means for receiving a passenger identifier corresponding to a passenger;

means for identifying a flight number corresponding to a flight on which the passenger is scheduled to fly;

means for retrieving near real-time flight data corresponding to the flight;

means for creating a message corresponding to the passenger based upon the retrieved flight data; and

means for transmitting the message to one or more communication addresses.

18. The computer program product as described in claim 17 wherein at least one of the flight data is selected from the group consisting of an airport delay, a number of planes with EFC status, a changed flight plan, a flight cancellation, a changed ETA, a changed ETD, and a crossing of an air route traffic control center boundary corresponding to the flight.

19. The computer program product as described in claim 17 further comprising:

means for reading one or more passenger notification triggers from a passenger profile corresponding to the passenger identifier, wherein the means for creating and means for transmitting are performed in response to determining that the flight data satisfies one or more of the triggers.

20. The computer program product as described in claim 17 further comprising:

means for retrieving a seat assignment corresponding to the passenger;

means for identifying an air-phone nearest to the seat assignment;

means for retrieving a phone number corresponding to the air-phone, wherein one of the communication addresses is the phone number.

21. The computer program product as described in claim 17 further comprising:

means for searching one or more flight manifests for the passenger identifier;

means for retrieving the flight number;

means for receiving the flight data corresponding to the flight number; and

means for comparing the flight data to a previously received set of flight data, wherein the creating and transmitting steps are performed in response to the comparison.

22. The computer program product as described in claim 17 wherein at least one of the communication addresses is selected from the group consisting of a telephone number, a pager number, an email address, an air-phone on board the flight, a facsimile machine phone number, and an Internet web address.

23. The computer program product as described in claim 17 further comprising:

means for sending a flight data request to an FAA ETMS system, the flight data request including the flight number; and

means for receiving an ETMS message from the FAA ETMS, wherein the ETMS message includes the flight data.

24. The computer program product as described in claim 17 further comprising:

means for receiving a suspect name and identification data from a suspect data store, wherein the passenger identifier includes the suspect name;

means for searching one or more flight manifests for the suspect name;

means for retrieving the flight data in response to locating the suspect name in the flight manifests, wherein the message includes the suspect name, the identification data, and the flight data; and

means for identifying a law enforcement communication address corresponding to a destination that is included in the flight data, wherein one of the communication addresses includes the law enforcement communication address.