Method and system for content driven electronic messaging

• US 20030233420A1
• Filed: 03/10/2003
• Published: 12/18/2003
• Est. Priority Date: 04/03/2000
• Status: Active Grant

• Current Assignee: Ge-Hitachi Nuclear Energy Americas LLC (GE Vernova, Inc.), West Interactive Services Corporation (West Corporation)
• Original Assignee: West Notifications Group, Inc. (West Corporation)
• Inventors: Goren, Craig, Stark, Juergen
• Granted Patent: US 7,177,909 B2
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: G06F 21/31 User authentication
• CPC Class Codes: G06F 21/6209 to a single file or object, e.g. in a secure envelope, encrypted and accessed using a key, or with access control rules appended to the object itself
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/214 using selective forwarding

Abstract

A method and system of electronic messaging is disclosed in which the electronic messaging system is configured such that the message content contains information which will drive the routing decision process. The message itself can be prioritized and routed to a pre-defined communications device or application, even before the recipient of the message has read the message. The sender focuses on the content and MessageML provides the constructs to tag the content and properly transform it into a viewable format for delivery to the target communications device. A method is disclosed for providing content driven electronic messaging that enables individuals to receive XML electronic messages using an electronic messaging system. Once an Informant Stylesheet and SmartMessage Stylesheet are created, a SmartMessage can be sent to a MessageML Service Provider, who will receive the SmartMessage, process it, and deliver the SmartMessage to a user'"'"'s defined endpoint.

Claims

1. A method for providing content driven electronic messaging that enables individuals to receive XML electronic messages using a electronic messaging system, comprising the steps of;

creating an Informant Stylesheet;

creating at least one SmartMessage Stylesheet;

creating at least one SmartMessage;

sending said at least one SmartMessage to a MessageML Service Provider;

receiving said at least one SmartMessage;

processing said at least one SmartMessage, and delivering said SmartMessage to at least one endpoint of a user of a said electronic messaging system, based on a definition created by said user.

2. The method for providing content driven electronic messaging in claim 1, wherein said step of creating an Informant Stylesheet comprises defining meta-data about the Informant.

3. The method for providing content driven electronic messaging in claim 2, wherein said meta-data about the Informant comprises locations from where a SmartMessage may originate.

4. The method for providing content driven electronic messaging in claim 2, wherein said step of creating an Informant Stylesheet comprises storing said Informant Stylesheet on the Informant'"'"'s web server.

5. The method for providing content driven electronic messaging in claim 1, wherein said step of creating at least one SmartMessage Stylesheet comprises defining a message payload and how said message payload is to be displayed at said at least one endpoint.

6. The method for providing content driven electronic messaging in claim 5, wherein said message payload is defined for an event class by defining an XML schema.

7. The method for providing content driven electronic messaging in claim 5, wherein said how said message payload is to be displayed is defined by an XSL document.

8. The method for providing content driven electronic messaging in claim 5, wherein said step of creating at least one SmartMessage Stylesheet comprises storing said at least one SmartMessage Stylesheet on the Informant'"'"'s web server.

9. The method for providing content driven electronic messaging in claim 1, wherein said at least one SmartMessage comprises said SmartMessage Stylesheet, said Informant Stylesheet, and a message payload.

10. The method for providing content driven electronic messaging in claim 9, wherein said message payload comprises an activity payload and an event payload.

11. The method for providing content driven electronic messaging in claim 10, wherein said event payload pertains to said activity payload.

12. The method for providing content driven electronic messaging in claim 9, wherein said at least one SmartMessage comprises an XML document.

13. The method for providing content driven electronic messaging in claim 1, wherein said step of sending said at least one SmartMessage to a MessageML Service Provider comprises the transmission of a SmartMessage from said Informant to said MessageML Service Provider.

14. The method for providing content driven electronic messaging in claim 1, wherein said step of receiving said at least one SmartMessage comprises said MessageML Service Provider receiving said SmartMessage, processing said at least one SmartMessage based on said Informant Stylesheet and said at least one SmartMessage Stylesheet, and delivering said SmartMessage to at least one endpoint of a user of a said electronic messaging system, based on a definition created by said user.

15. The method for providing content driven electronic messaging in claim 1, wherein said step of processing said at least one SmartMessage comprises said MessageML Service Provider processing based on said Informant Stylesheet and said at least one SmartMessage Stylesheet.

16. The method for providing content driven electronic messaging in claim 1, further comprising the step of signing up to receive said at least one SmartMessage from an Informant.

17. The method for providing content driven electronic messaging in claim 16, wherein said step of signing up to receive said at least one SmartMessage from an Informant comprises deciding where said at least one SmartMessage is to be delivered.

18. The method for providing content driven electronic messaging in claim 17, wherein said deciding where said at least one SmartMessage is to be delivered, comprises deciding said at least one endpoint of said user of said electronic messaging system.

19. The method for providing content driven electronic messaging in claim 18, wherein said at least one endpoint comprises an electronic mail box, a wired or wireless telephone, a facsimile machine, a paging device, a web site or a personal digital assistant.

20. The method for providing content driven electronic messaging in claim 19, wherein said step of delivering said at least one SmartMessage comprises transmitting said at least one SmartMessage to said endpoint.

21. The method for providing content driven electronic messaging in claim 1, further comprising the step of creating a SmartMessage Stylesheet for receipts, said receipts are capable of providing a status update as to the progress of the SmartMessage.

22. The method for providing content driven electronic messaging in claim 21, wherein said receipt comprises a receipt type.

23. The method for providing content driven electronic messaging in claim 21, wherein said receipt type comprises received, processed or delivery status.