Method and system for providing a continuous tone source using a service node
First Claim
1. A method for providing an on-hold call with a continuous tone comprising the steps of:
- (a) playing the continuous tone using a service logic program provisioned on a service node; and
(b) placing the on-hold call in communication with the service logic program using a service switching point, wherein the on-hold call is connected to at least one of a calling party and a called party, and the at least one of the calling party and the called party hears the continuous tone.
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Accused Products
Abstract
A system and method for providing an on-hold call with a selectable continuous tone source using a service node, comprising a service switching point of a central office connected to a service logic program provisioned on a service node. Using the capabilities of the service node, the service logic program plays a continuous tone through a permanent trunk line connecting the service node to the service switching point. When the service switching point puts a call on hold, the service switching point connects the call through the permanent trunk line to the service logic program that is playing the continuous tone. As a result, the caller hears the continuous tone while the service switching point has the call on hold. In addition, the present invention provides a dual tone multifrequency administrative interface on the service logic program of the service node, which enables a customer to dial the interface, enter a passcode for access, and then choose between a variety of tone types such as a dial tone, a busy signal, a normal ring tone, a reorder signal (fast busy signal), a continuous busy signal, and a continuous ring tone.
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Citations
29 Claims
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1. A method for providing an on-hold call with a continuous tone comprising the steps of:
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(a) playing the continuous tone using a service logic program provisioned on a service node; and
(b) placing the on-hold call in communication with the service logic program using a service switching point, wherein the on-hold call is connected to at least one of a calling party and a called party, and the at least one of the calling party and the called party hears the continuous tone. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A system for providing a call put on hold with a continuous tone comprising:
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(a) a service switching point; and
(b) a service logic program provisioned on a service node, wherein the service logic program is in communication with the service switching point, and wherein the service logic program is provisioned with a continuous tone program that plays the continuous tone, such that at least one of a called party and a calling party hears a continuous tone while the call is on hold. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16, 17)
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18. A method for providing a continuous tone for a service-node-based advanced intelligent network service comprising the steps of:
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(a) receiving an incoming call from a calling party to a called party at a service switching point;
(b) forwarding the incoming call to a call routing service logic program on a service node;
(c) implementing the call routing service logic program;
(d) placing an outgoing call from the service node to the called party;
(e) transferring the incoming call and the outgoing call to the service switching point and placing the incoming call and the outgoing call on hold;
(f) placing the incoming call and the outgoing call in communication with a service logic program on the service node, wherein the service logic program is playing a continuous tone;
(g) when the transfer is complete, taking the incoming call and the outgoing call off hold, and disconnecting the incoming call and the outgoing call from the service logic program; and
(h) terminating the incoming call to the outgoing call at the service switching point. - View Dependent Claims (19, 20, 21, 22)
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23. A service node comprising:
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(a) a service logic program;
(b) a first line connecting a service switching point to the service node, the first line passing calls between the service switching point and the service node; and
(c) a second line connecting the service switching point to the service node, the second line delivering a continuous tone from the service logic program to the service switching point. - View Dependent Claims (24, 25, 26)
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27. A service switching point for providing an on-hold call with a continuous tone comprising:
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(a) a music-on-hold trunk in communication with at least one of a called party and a calling party; and
(b) a foreign exchange trunk in communication with the music-on-hold trunk through a main distribution frame cross connection, wherein the foreign exchange trunk connects to a source of the continuous tone and transmits the continuous tone to the music-on-hold trunk and to the at least one of the called party and the calling party. - View Dependent Claims (28, 29)
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Specification