Analyzing decision points in business processes
First Claim
1. A method of analyzing decision points in a business process, comprising:
- accessing process execution data generated by a workflow management system during execution of one or more instances of a business process involving a set of one or more activities and a set of one or more decision points; and
based upon the accessed process execution data, building a predictive quantitative model comprising a set of one or more rules correlating context data at different stages of the business process with business process outcomes at one or more decision points in the business process.
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Abstract
Systems and methods of analyzing decision points in a business process are described. In one aspect, process execution data that is generated by a workflow management system during execution of one or more instances of a business process involving a set of one or more activities and a set of one or more decision points is accessed. Based upon the accessed process execution data, a predictive quantitative model including a set of one or more rules correlating context data at different stages of the business process with business process outcomes at one or more decision points in the business process is built. In another aspect, one or more rules correlating context data at different stages of the business process with business process outcomes at one or more decision points in the business process are presented to a user.
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Citations
24 Claims
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1. A method of analyzing decision points in a business process, comprising:
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accessing process execution data generated by a workflow management system during execution of one or more instances of a business process involving a set of one or more activities and a set of one or more decision points; and
based upon the accessed process execution data, building a predictive quantitative model comprising a set of one or more rules correlating context data at different stages of the business process with business process outcomes at one or more decision points in the business process. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A computer program for analyzing decision points in a business process, the computer program residing on a computer-readable medium and comprising computer-readable instructions for causing a computer to:
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access process execution data generated by a workflow management system during execution of one or more instances of a business process involving a set of one or more activities and a set of one or more decision points; and
based upon the accessed process execution data, build a predictive quantitative model comprising a set of one or more rules correlating context data at different stages of the business process with business process outcomes at one or more decision points in the business process.
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15. A method of analyzing decision points in a business process involving a set of one or more activities and a set of one or more decision points, comprising:
presenting to a user one or more rules correlating context data at different stages of the business process with business process outcomes at one or more decision points in the business process. - View Dependent Claims (16, 17, 18, 19, 20, 21, 22, 23)
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24. A system for analyzing decision points in a business process involving a set of one or more activities and a set of one or more decision points, comprising a graphical user interface configured to:
present to a user one or more rules correlating context data at different stages of the business process with business process outcomes at one or more decision points in the business process.
Specification