A MULTIMEDIA SYSTEM FOR SHARING BRAND INFORMATION KEEPS HISTORY OF MODIFICATIONS OF PRODUCTION INFORMATION BY CONSUMERS TO ALLOW RECREATING MULTIMEDIA INTERFACE IN ITS PREVIOUS FORMATS

• US 20030236834A1
• Filed: 06/20/2002
• Published: 12/25/2003
• Est. Priority Date: 06/20/2002
• Status: Active Grant

• Current Assignee: SINOEAST CONCEPT LIMITED (Tencent Holdings Limited)
• Original Assignee: Linda Gottfried
• Inventors: Gottfried, Linda
• Granted Patent: US 6,691,155 B2
• Time in Patent Office: Days
• US Class Current: 709/204
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0214 Referral reward systems
• CPC Class Codes: G06Q 30/0276 Advertisement creation
• CPC Class Codes: G06Q 30/0277 Online advertisement
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: H04L 65/403 Arrangements for multi-party communication, e.g. for conferences data switching systems for conference H04L12/18; arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities H04M3/56; television conferencing systems H04N7/15

Abstract

An interactive, computer network based system presents consumers with multimedia brand information via a browser-based interface called the GraffitiWall™. Consumers can use the GraffitiWall™ to modify and display a sponsor'"'"'s brand information in any way desired. Consumer modifications are immediately communicated to the other member consumers and the advertiser/sponsor. Consumers can rate the GraffitiWall™, or portions thereof, and email the GraffitiWall™. An archive of GraffitiWalls™ is maintained by the system. Consumers participate in online focus groups, one-to-one interviews and discussions, as well as games and promotions pertaining to the brand. Interaction with consumers through focus groups, one-to-one interviews, discussions, games and promotions allows the hosting company to reinforce brand equities; speak directly to their target audience; test new and updated products and services; and encourage participation to a brand via purchases and signups by rewarding the participant with coupons, samples, gift certificates, and the like. An ongoing dialogue between business and consumer, as well as consumer-to-consumer, nurtures customer participation, loyalty and satisfaction, and builds a community housed within the company'"'"'s brand.

Claims