Method for linking solution-specific method and process deliverables to business-based delivery framework

• US 20040002883A1
• Filed: 06/27/2002
• Published: 01/01/2004
• Est. Priority Date: 06/27/2002
• Status: Abandoned Application

• Current Assignee: Electronic Data Systems Corporation (Perspecta, Inc.)
• Original Assignee: Electronic Data Systems Corporation (Perspecta, Inc.)
• Inventors: Bertrand, Dan W., McInturf, Judy L., Schwalbe, Thomas M., Claymon, Cory C., Andrews, Keith H., Bassett, Michael V., Carey, Jeanne G.
• Application Number:
  US10/183,073
• Publication Number:
  US 20040002883A1
• Time in Patent Office: Days
• US Class Current: 705/8
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 30/0282 Rating or review of business operators or products
• CPC Class Codes: G06Q 30/0611 Request for offers or quotes

Abstract

A method for logically linking one or more service offerings in a single business-delivery framework includes (a) providing a set of supporting deliverables in the business delivery framework according to a set of predetermined requirements; and (b) mapping the service offerings to one or more supporting deliverables from the set of supporting deliverables to logically link the service offerings in the business delivery framework. The mapping may include (i) extracting a set of business features from each of the service offerings; and (ii) associating each service offering to the one or more supporting deliverables by utilizing the extracted set of business features. The mapping may also include evaluating a result of the associating in the business delivery framework to determine if a modification of the supporting deliverables is required and, if so, modifying the supporting deliverables and repeating associating the extracted business features with the generic business definitions.

Claims

1. A method for logically linking one or more service offerings in a business delivery framework, comprising the steps of:

a) providing a set of supporting deliverables in said business delivery framework according to a set of predetermined requirements;

b) mapping said one or more service offerings to one or more supporting deliverables from said set of supporting deliverables to logically link said one or more service offerings in said business delivery framework.

2. The method of claim 1, wherein said providing step is accomplished by human operators.

3. The method of claim 1, wherein each supporting deliverable comprises a generic business definition.

4. The method of claim 3, wherein said mapping step comprises the steps of:

(i) extracting a set of business features from each of said one or more of service offerings; and

(ii) associating each service offering to said one or more supporting deliverables by utilizing said set of business features.

5. The method of claim 4, wherein said extracting comprises:

(A) identifying one or more intellectual capital units in said service offering;

(B) for each identified intellectual capital unit, ascertaining at least one primary input deliverable and at least one primary output deliverable; and

(C) utilizing said generic business definitions to extract one or more business features from said at least one primary input deliverable and at least one primary output deliverable.

6. The method of claim 5, wherein said associating comprises associating each of said at least one primary input deliverable and said at least one primary output deliverable to said one or more supporting deliverables.

7. The method of claim 5, wherein said extracting step is accomplished manually by human operators.

8. The method of claim 5, wherein said associating comprises associating each of said at least one primary input deliverable and said at least one primary output deliverable to one or more generic business definitions corresponding to said one or more supporting deliverables.

10. The method of claim 8, wherein said evaluating comprises:

(i) determining if a modification of said set of supporting deliverables is required by using a result of said associating; and

(ii) if a modification of said set of supporting deliverables is required,

1. modifying said set of supporting deliverables; and

2. repeating said associating.

11. The method of claim 1, wherein each of said one or more service offerings comprises at least one primary input deliverable and at least one primary output deliverable, and wherein said mapping comprises mapping each of said at least one primary input deliverable and said at least one primary output deliverable to said one or more supporting deliverables.

12. The method of claim 1, wherein said mapping is a one-to-one mapping.

13. The method of claim 1, wherein said mapping is a one-to-many mapping.

14. The method of claim 1, wherein said mapping is a many-to-one mapping.

15. The method of claim 1, wherein said mapping is a many-to-many mapping.

16. The method of claim 1, further comprising the step of combining one or more supporting deliverables from said set of supporting deliverables to form one or more major client-facing deliverables.

17. The method of claim 16, further comprising enabling a client to review said one or more major client-facing deliverables.

18. The method of claim 1, further comprising the step of periodically updating said set of supporting deliverables in said business delivery framework.

19. The method of claim 18, wherein said updating comprises determining a set of required supporting deliverable changes based on a set of predetermined parameters.

20. The method of claim 19, wherein said updating comprises modifying said set of supporting deliverables based on said set of required supporting deliverable changes.

21. The method of claim 20, further comprising re-mapping said one or more service offerings to one or more supporting deliverables from said modified set of supporting deliverables to logically link said one or more service offerings in said business delivery framework.

9. The method of claim 9, wherein said mapping comprises evaluating a result of said associating in the business delivery framework.

22. In a method for logically linking one or more service offerings in a business delivery framework, comprising the steps of:

a) providing a set of supporting deliverables in said business delivery framework according to a set of predetermined requirements; and

b) mapping said one or more service offerings to one or more supporting deliverables from said set of supporting deliverables to logically link said one or more service offerings in said business delivery framework, a method for providing a client with an integrated business solution, comprising the steps of;

(i) receiving a set of client requirements;

(ii) identifying one or more supporting deliverables from said set of supporting deliverables based on said set of client requirements;

(iii) determining one or more service offerings associated with said one or more identified supporting deliverables; and

(iv) coordinating said determined service offerings in an integrated business solution.

23. The method of claim 22, wherein said coordinating comprises analyzing gaps and/or overlaps in said mapping of said one or more service offerings.

24. The method of claim 23, wherein said coordinating comprises rationalizing said integrated business solution based on a result of said analyzing.

25. The method of claim 24, further comprising documenting said integrated business solution.