Product order optimization in real time based on component information
First Claim
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1. A method of optimizing a product order where the product includes at least one customer-selectable component, the method comprising the steps of:
- receiving the product order;
determining component information in real-time by querying a manufacturer system and, in response to a component being unavailable at the manufacturer, querying at least one supplier system in real time that can supply the component to the manufacturer; and
offering the customer at least one order option in real time based on a result of the determination.
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Abstract
A system, method and program product for optimizing a product order in real time where the product includes at least one customer-selectable component. Component information such as component cost, delivery lag time and availability are determined in real-time by querying a manufacturer system and, in response to a component being unavailable at the manufacturer, querying at least one supplier system that can supply the component to the manufacturer. The customer is then offered at least one order option in real time based on the results of the determination.
27 Citations
20 Claims
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1. A method of optimizing a product order where the product includes at least one customer-selectable component, the method comprising the steps of:
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receiving the product order;
determining component information in real-time by querying a manufacturer system and, in response to a component being unavailable at the manufacturer, querying at least one supplier system in real time that can supply the component to the manufacturer; and
offering the customer at least one order option in real time based on a result of the determination. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A computer program product comprising a computer useable medium having computer readable program code embodied therein for optimizing a product order where the product includes at least one customer-selectable component, the program product comprising:
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program code configured to receive the product order;
program code configured to determine component information in real-time by querying a manufacturer system and, in response to a component being unavailable at the manufacturer, querying at least one supplier system in real time that can supply the component to the manufacturer; and
program code configured to offer the customer at least one order option in real time based on a result of the determination. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16)
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17. A system for optimizing a product order where the product includes at least one customer-selectable component, the system comprising:
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a customer interface module that provides a customer with a menu of component options and allows the customer to make a selection from the menu;
a component information determinator that determines, in real-time, at least one of component cost, component delivery lag time, component availability, and product delivery lag time and cost for different manufacturing sites by querying a manufacturer system and, in response to a component is unavailable at the manufacturer, querying at least one supplier system that can supply the component; and
an options generator that offers the customer at least one option in real time based on a result of the determination. - View Dependent Claims (18, 19, 20)
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Specification