Method of offering product information

• US 20040006518A1
• Filed: 11/12/2002
• Published: 01/08/2004
• Est. Priority Date: 07/03/2002
• Status: Abandoned Application

• Current Assignee: Fujitsu Limited
• Original Assignee: Fujitsu Limited
• Inventors: Sato, Koji, Takahashi, Koichi
• Application Number:
  US10/291,416
• Publication Number:
  US 20040006518A1
• Time in Patent Office: Days
• US Class Current: 705/26
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]

Abstract

A method of offering product information from a manufacturer server to a user server or to a shop server is provided. The manufacturer server receives usage record information including user ID information and product ID information and then stores it in a usage record information storage part. Product information is retrieved from the product information storage part using the received usage record information as a key. If the product information to be sent is sales promotion information, the time period of usage of the product is taken into consideration. Finally, the product information that may be promotion information and/or suggestion information is sent to the user server or to the shop server.

Claims

1. A method of offering product information from a manufacturer server to a user server, said method comprising the steps of:

a) receiving usage record information including user identification (ID) information and product identification (ID) information;

b) storing and accumulating said usage record information in a usage record information storage part;

c) determining whether a product specified by said product ID information has been used for a period longer than a predetermined period of time by referring to said usage record information stored in said usage record information storage part which is associated with said product specified by said product ID information of a user specified by said user ID information;

d) retrieving sales promotion information associated with said product from a sales promotion information storage part in which sales promotion information is stored, when the result of said step c) is positive; and

e) sending said retrieved sales promotion information to the user server specified by said user ID information.

2. The method as claimed in claim 1, wherein said step e) is performed only when said retrieved sales promotion information has not been sent in the past.

3. The method as claimed in claim 1, wherein said step c) is performed by comparing time and date of the earliest record of the usage record information stored in said usage record information storage part which is specified by said usage ID information and said product ID information with time and date of processing.

4. A method of offering product information from a manufacturer server to a shop server, said method comprising the steps of:

a) receiving usage record information including user identification (ID) information and product identification (ID) information;

b) storing and accumulating said usage record information in a usage record information storage part;

c) determining whether a product specified by said product ID information has been used for a period longer than a predetermined period of time by referring to said usage record information stored in said usage record information storage part which is associated with said product specified by said product ID information of a user specified by said user ID information;

d) retrieving sales promotion information associated with said product from a sales promotion information storage part in which sales promotion information is stored, when the result of said step c) is positive; and

e) sending said retrieved sales promotion information and said user ID information to the shop server.

5. The method as claimed in claim 4, wherein said step e) is performed only when said retrieved sales promotion information has not been sent in the past.

6. The method as claimed in claim 4, wherein said step c) is performed by comparing time and date of the earliest record of the usage record information stored in said usage record information storage part which is specified by said usage ID information and said product ID information with time and date of processing.

7. A method of offering product information from a manufacturer server to a user server, said method comprising the steps of:

a) receiving usage record information including user identification (ID) information and product identification (ID) information;

b) storing said usage record information in a usage record information storage part;

c) retrieving suggestion information that matches the user record information associated with a product specified by said product ID information of a user specified by said user ID information stored in said usage record information storage part from a suggestion information storage part in which suggestion information is stored; and

d) sending said retrieved suggestion information to the user server specified by said user ID information.

8. The method as claimed in claim 7, wherein said suggestion information storage part stores a combination of a plurality of operation attribute information and suggestion information in an associated manner,

in said step a), said usage record information including said user ID information, said product ID information and further operation attribute information is received, and

in said step c), a retrieval is performed on said suggestion information storage part using a combination of operation attributes in a plurality of records of usage record information.

9. A method of offering product information from a manufacturer server to a shop server, said method comprising the steps of:

a) receiving usage record information including user identification (ID) information and product identification (ID) information;

b) storing said usage record information in a usage record information storage part;

c) retrieving suggestion information that matches the user record information associated with a product specified by said product ID information of a user specified by said user ID information stored in said usage record information storage part from a suggestion information storage part in which suggestion information is stored; and

d) sending said retrieved suggestion information and said user ID information to the shop server.

10. The method as claimed in claim 9, wherein said suggestion information storage part stores a combination of a plurality of records of operation attribute information and suggestion information in an associated manner,

in said step a), said usage record information including said user ID information, said product ID information and further operation attribute information is received, and

in said step c), a retrieval is performed on said suggestion information storage part using a combination of operation attributes in a plurality of records of usage record information.

11. A program for causing a computer to perform the steps of:

a) receiving usage record information including user identification (ID) information and product identification (ID) information;

b) storing and accumulating said usage record information in a usage record information storage part;

c) determining whether a product specified by said product ID information has been used for a period longer than a predetermined period of time by referring to said usage record information stored in said usage record information storage part which is associated with said product specified by said product ID information of a user specified by said user ID information;

d) retrieving sales promotion information associated with said product from a sales promotion information storage part in which sales promotion information is stored, when the result of said step c) is positive; and

e) sending said retrieved sales promotion information to the user server specified by said user ID information.

12. A program for causing a computer to perform the steps of:

a) receiving usage record information including user identification (ID) information and product identification (ID) information;

b) storing and accumulating said usage record information in a usage record information storage part;

c) determining whether a product specified by said product ID information has been used for a period longer than a predetermined period of time by referring to said usage record information stored in said usage record information storage part which is associated with said product specified by said product ID information of a user specified by said user ID information;

d) retrieving sales promotion information associated with said product from a sales promotion information storage part in which sales promotion information is stored, when the result of said step c) is positive; and

e) sending said retrieved sales promotion information and said user ID information to a shop server.

13. A program for causing a computer to perform the steps of:

a) receiving usage record information including user identification (ID) information and product identification (ID) information;

b) storing said usage record information in a usage record information storage part;

c) retrieving suggestion information that matches the user record information associated with a product specified by said product ID information of a user specified by said user ID information stored in said usage record information storage part from a suggestion information storage part in which suggestion information is stored; and

d) sending said retrieved suggestion information to a user server specified by said user ID information.

14. A program for causing a computer to perform the steps of:

a) receiving usage record information including user identification (ID) information and product identification (ID) information;

b) storing said usage record information in a usage record information storage part;

c) retrieving suggestion information that matches the user record information associated with a product specified by said product ID information of a user specified by said user ID information stored in said usage record information storage part from a suggestion information storage part in which suggestion information is stored; and

d) sending said retrieved suggestion information and said user ID information to a shop server.

15. A computer readable storage medium storing program code for causing a computer to offer information to a user server, comprising:

first program code means for receiving usage record information including user identification (ID) information and product identification (ID) information;

second program code means for storing and accumulating said usage record information in a usage record information storage part;

third program code means for determining whether a product specified by said product ID information has been used for a period longer than a predetermined period of time by referring to said usage record information stored in said usage record information storage part which is associated with said product specified by said product ID information of a user specified by said user ID information;

fourth program code means for retrieving sales promotion information associated with said product from a sales promotion information storage part in which sales promotion information is stored, when the result of said step c) is positive; and

fifth program code means for sending said retrieved sales promotion information to the user server specified by said user ID information.

16. A computer readable storage medium storing program code for causing a computer to offer information to a shop server, comprising:

first program code means for receiving usage record information including user identification (ID) information and product identification (ID) information;

second program code means for storing and accumulating said usage record information in a usage record information storage part;

third program code means for determining whether a product specified by said product ID information has been used for a period longer than a predetermined period of time by referring to said usage record information stored in said usage record information storage part which is associated with said product specified by said product ID information of a user specified by said user ID information;

fourth program code means for retrieving sales promotion information associated with said product from a sales promotion information storage part in which sales promotion information is stored, when the result of said step c) is positive; and

fifth program code means for sending said retrieved sales promotion information and said user ID information to the shop server.

17. A computer readable storage medium storing program code for causing a computer to offer information to a user server, comprising:

first program code means for receiving usage record information including user identification (ID) information and product identification (ID) information;

second program code means for storing said usage record information in a usage record information storage part;

third program code means for retrieving suggestion information that matches the user record information associated with a product specified by said product ID information of a user specified by said user ID information stored in said usage record information storage part from a suggestion information storage part in which suggestion information is stored; and

fourth program code means for sending said retrieved suggestion information to the user server specified by said user ID information.

18. A computer readable storage medium storing program code for causing a computer to offer information to a shop server, comprising:

first program code means for receiving usage record information including user identification (ID) information and product identification (ID) information;

second program code means for storing said usage record information in a usage record information storage part;

third program code means for retrieving suggestion information that matches the user record information associated with a product specified by said product ID information of a user specified by said user ID information stored in said usage record information storage part from a suggestion information storage part in which suggestion information is stored; and

fourth program code means for sending said retrieved suggestion information and said user ID information to the shop server.