Communications environment having a portal

• US 20040015541A1
• Filed: 07/22/2002
• Published: 01/22/2004
• Est. Priority Date: 07/22/2002
• Status: Abandoned Application

• Current Assignee: Combots Product GmbH
• Original Assignee: WEB.DE AG (Cinetic Gesellschaft zur Entwicklung & Vertrieb von Medien)
• Inventors: Cotte, Pierre-Alain
• Application Number:
  US10/201,177
• Publication Number:
  US 20040015541A1
• Time in Patent Office: Days
• US Class Current: 709/203
• CPC Class Codes: H04L 65/1101 Session protocols
• CPC Class Codes: H04L 65/401 wherein the services involve a main real-time session and one or more additional parallel real-time or time sensitive sessions, e.g. white board sharing or spawning of a subconference
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04M 2203/4536 Voicemail combined with text-based messaging
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 7/006 Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP) , including next generation networks with a packet-switched transport layer H04L65/00 takes precedence; aspects not specific to the type of network H04M3/00; special services in those networks H04M3/42

Abstract

A communications environment includes a first end user unit for performing network-based communications, and a portal having a web site residing thereon. The web site corresponds to a specific entity and provides, upon an accessing of the web site, private communications between the first end user unit and the specific entity.

Claims

1. A communications environment, comprising:

a first end user unit configured for performing network-based communications; and

a portal having a web site residing thereon, the web site corresponding to a specific entity and being configured for providing, upon an accessing of the web site, private communications between the first end user unit and the specific entity.

2. The communications environment as recited in claim 1 wherein the accessing is an accessing by the first end user unit.

3. The communications environment as recited in claim 1 wherein the accessing is an accessing by the specific entity.

4. The communications environment as recited in claim 1 further comprising a second end user unit associated with the specific entity and configured for performing network-based communications, the accessing being performed using the second end user unit.

5. The communications environment as recited in claim 1 wherein the first end user unit includes at least one of a telephone, a keyboard, a computer terminal, and a mobile communications device.

6. The communications environment as recited in claim 1 wherein the web site includes at least one web page corresponding to the specific entity.

7. The communications environment as recited in claim 1 wherein the web site is accessible via a unique address corresponding to the specific entity.

8. The communications environment as recited in claim 1 wherein the specific entity controls the web site.

9. The communications environment as recited in claim 1 wherein the private communications are bi-directional between the first end user unit and the specific entity.

10. The communications environment as recited in claim 1 further comprising a client associated with a user of the first end user unit configured for providing a user interface to the web site.

11. The communications environment as recited in claim 10 wherein the client is configured for communicating with the web site via a network.

12. The communications environment as recited in claim 1 further comprising a connection device accessible by the web site and configured for establishing a connection from the first end user unit to the specific entity for the private communications.

13. The communications environment as recited in claim 12 wherein the connection device includes at least one of a converter, an adapter, an IP-switch, an ATM-switch, a mechanical or electromechanical switching board, a protocol translator, and a gateway.

14. The communications environment as recited in claim 12 wherein the web site is configured for controlling the connection device so as to provide the connection.

15. The communications environment as recited in claim 12 wherein the portal is configured for controlling the connection device so as to provide the connection.

16. The communications environment as recited in claim 12 wherein the connection device is associated with the portal.

17. The communications environment as recited in claim 1 wherein the portal includes at least one resource accessible by the web site.

19. The communications environment as recited in claim 1 wherein the private communications include at least one of a telephone conversation, an e-mail exchange, a fax-communication, and a file-exchange.

20. The communications environment as recited in claim 1 wherein the portal includes a server, the web site residing on the server.

18. The communications environment as recited in claim 18 wherein the at least one resource includes at least one of a connection device, a gateway, a memory unit, a search tool, a directory, a communication tool, a newsgroup server, an encryption service, a wake-up service, an entertainment service, a traffic information service, a software download service, a data content service, a consumer service, and a financial service.

21. A portal for providing communications, comprising:

a web site residing on the portal and corresponding to a specific entity, the web site being configured for providing, upon an accessing of the web site, private communications between a first end user unit and the specific entity; and

a resource accessible by the web site.

22. The portal as recited in claim 21 wherein the resource is at least one of a service and a data content.

23. The portal as recited in claim 21 wherein the accessing is an accessing by the first end user unit.

24. The portal as recited in claim 23 wherein the accessing is an accessing by the specific entity.

25. A communications device comprising:

a user interface device configured for at least one of a user input and a user output; and

a network interface device configured for performing network-based private communications with a specific entity associated with a web site residing on a portal in response to an accessing of the web site.

29. The communications device as recited in claim 29 wherein the network interface device includes at least one of a V.42, V.90, V.92 modem, a PCMCIA modem, a DSL modem, an ISDN adapter, a cable modem, a wireless modem, an ethernet card, and an integrated modem of a mobile phone.

26. The communications device as recited in claim 29 wherein the network interface device is configured for performing the accessing.

27. The communications device as recited in claim 29 wherein the private communications are bi-directional between the first end user unit and the specific entity.

28. The communications device as recited in claim 29 wherein the user interface device includes at least one of a telephone, a keyboard, a computer terminal, and a mobile communications device.

30. A method for providing communications, comprising:

providing a portal having a web site residing thereon, the web site corresponding to a specific entity and being configured for providing private communications; and

providing, in response to an accessing of the web site, private communications between a first end user unit and the specific entity.

31. The method as recited in claim 30 wherein the first end user unit is associated with an authorized user of the web site.

32. The method as recited in claim 30 wherein the accessing is an accessing by the first end user unit.

33. The method as recited in claim 30 wherein the accessing is an accessing by the specific entity.

34. The method as recited in claim 30 wherein the accessing of the web site is performed using a second end user unit associated with the specific entity and configured for performing network-based communications.

35. The method as recited in claim 30 wherein the first end user unit includes at least one of a telephone, a keyboard, a computer terminal, and a mobile communications device.

36. The method as recited in claim 30 wherein the web site includes at least one web page corresponding to the specific entity.

37. The method as recited in claim 30 wherein the web site is accessible via a unique address corresponding to the specific entity.

38. The method as recited in claim 30 wherein the specific entity controls the web site.

39. The method as recited in claim 30 wherein 1 wherein the private communications are bi-directional between the first end user unit and the specific entity.

40. The method as recited in claim 30 wherein the accessing of the web site is performed using a client configured for providing a user interface to the web site.

41. The method as recited in claim 40 wherein the client is configured for communicating with the web site via a network.

42. The method as recited in claim 30 wherein the providing the private communications is performed using at least one connection device accessible by the web site and configured for establishing a connection from the first end user unit to the specific entity for the private communications.

43. The method as recited in claim 42 wherein the connection device includes at least one of a converter, an adapter, an IP-switch, an ATM-switch, a mechanical or electro-mechanical switching board, a protocol translator, and a gateway.

44. The method as recited in claim 42 wherein the web site is configured for controlling the connection device so as to provide the connection.

45. The method as recited in claim 42 wherein the portal is configured for controlling the connection device so as to provide the connection.

46. The method as recited in claim 30 wherein the portal includes at least one resource accessible by the web site.

47. The method as recited in claim 46 wherein the at least one resource includes at least one of a connection device, a gateway, a memory unit, a search tool, a directory, a communication tool, a newsgroup server, an encryption service, a wake-up service, an entertainment service, a traffic information service, a software download service, a data content service, a consumer service, and a financial service.

48. A computer readable medium having stored thereon computer executable process steps operative to perform a method for providing communications, the method comprising:

providing a portal having a web site residing thereon, the web site corresponding to a specific entity and being configured for providing private communications; and

providing, in response to an accessing of the web site, private communications between a first end user unit and the specific entity.

49. The computer readable medium as recited in claim 48 wherein the providing the private communications is performed using at least one connection device accessible by the web site and configured for establishing a connection from the first end user unit to the specific entity for the private communications.

50. The computer readable medium as recited in claim 48 wherein the accessing is an accessing by the specific entity.