Multimedia communication management system with external system management

• US 20040015574A1
• Filed: 07/16/2003
• Published: 01/22/2004
• Est. Priority Date: 09/24/2001
• Status: Abandoned Application

• Current Assignee: Teleware Incorporated
• Original Assignee: Teleware Incorporated
• Inventors: Meyerson, Robert F.
• Application Number:
  US10/620,643
• Publication Number:
  US 20040015574A1
• Time in Patent Office: Days
• US Class Current: 709/220
• CPC Class Codes: G06F 15/177 Initialisation or configuration control processor initialisation G06F9/4405
• CPC Class Codes: H04L 51/00 User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
• CPC Class Codes: H04L 65/4038 with floor control
• CPC Class Codes: H04M 1/02 Constructional features of telephone sets
• CPC Class Codes: H04M 1/2473 Telephone terminals interfacing a personal computer, e.g. using an API (Application Programming Interface) details of API H04M7/0021
• CPC Class Codes: H04M 1/2478 Telephone terminals specially adapted for non-voice services, e.g. email, internet access centralized arrangements where telephones services are combined H04M7/0024; for recording text messages H04M3/5322; for accessing Internet H04M3/4938
• CPC Class Codes: H04M 1/2535 adapted for voice communication over an Internet Protocol [IP] network Voice over Internet Protocol (VoIP) network equipment and services H04M7/006; implementation or adaptation of Internet protocol [IP], of transmission control protocol [TCP] or of user datagram protocol [UDP] H04L69/16
• CPC Class Codes: H04M 1/72409 by interfacing with external accessories hands-free H04M1/60
• CPC Class Codes: H04M 3/567 Multimedia conference systems
• CPC Class Codes: H04N 7/147 Communication arrangements, e.g. identifying the communication as a video-communication, intermediate storage of the signals selecting H04Q
• CPC Class Codes: H04W 24/00 Supervisory, monitoring or testing arrangements
• CPC Class Codes: H04W 48/16 Discovering, processing access restriction or access information
• CPC Class Codes: H04W 76/10 Connection setup
• CPC Class Codes: H04W 88/02 Terminal devices

Abstract

One aspect of the invention provides a method performed by the control unit for controlling external electronic systems coupled to a LAN. One embodiment of the method includes receiving a first signal from a first subscriber station. Responsive to the first signal, the method forwards a tagged subscriber station message to the first subscriber station. The tagged subscriber station message is applicable to the subscriber interface of the first subscriber station. The method receives a second signal from the first subscriber station based at least in part on the tagged subscriber station message. The method forwards a tagged external system message that includes a control command to at least one external system based at least in part on the second signal from the first subscriber station. After forwarding a tagged external system message to the at least one external system, the method can further include receiving a tagged external system message that includes status information back from the at least one external system

Claims

1. A control system for controlling external systems coupled to a local area network, the control system comprising:

a control unit coupled to the local area network, the control unit comprising system control software operative to forward a tagged external system message that includes a control command to at least one external system and to receive a tagged external system message that includes status information back from the at least one external system upon query from the control unit; and

a first subscriber station in communication with the control unit, the first subscriber station operative to interface with the control unit using tagged subscriber station messages, the tagged subscriber station messages being applicable to a subscriber interface of the first subscriber station.

2. The system of claim 1, wherein the tagged subscriber station messages are HTML documents.

3. The system of claim 1, wherein the tagged subscriber station messages are XML messages.

4. The system of claim 1, wherein the tagged external system messages are XML messages.

5. The system of claim 1, wherein the control unit further comprises:

control unit aggregation means for aggregating control data that facilitates control of at least two external systems, the control data capable of being concurrently displayed on a common screen by the subscriber interface of the first subscriber station.

6. The system of claim 5, wherein the control unit further comprises:

means for identifying a subscriber device associated with the first subscriber station;

means for identifying external systems that are subscriber controllable systems based at least in part on the subscriber device associated with the first subscriber station;

means for providing display content to the first subscriber station, the display content including menu content for a set of the subscriber controllable systems; and

means for providing display layout control data to the first subscriber station, the display layout control data being applicable to the subscriber interface of the first subscriber station.

7. The system of claim 1, wherein the system further comprises:

a second subscriber station in communication with the control unit, the second subscriber station operative to interface with the control unit using tagged subscriber station messages, the tagged subscriber station messages being applicable to a subscriber interface of the second subscriber station.

8. The system of claim 1, wherein the control unit further comprises:

an aggregation module operative to aggregate control data that facilitates control of at least two external systems, the control data capable of being concurrently displayed on a common screen by the subscriber interface of the first subscriber station.

9. The system of claim 8, wherein the control unit further comprises:

a subscriber device identification module operative to identify a subscriber device associated with the first subscriber station;

a subscriber controllable external systems identification module coupled to the subscriber device identification module and operative to identify external systems that are subscriber controllable systems based at least in part on the subscriber device associated with the first subscriber station;

a content module coupled to the subscriber controllable external systems identification module and operative to provide display content to the first subscriber station, the display content including menu content for a set of the subscriber controllable systems; and

a layout module coupled to the subscriber device identification module and operative to provide display layout control data to the first subscriber station, the display layout control data being applicable to the subscriber interface of the first subscriber station.

10. A control unit for facilitating the control of external systems, the control unit and the external systems being coupled to a local area network, the control unit comprising:

system control software operative to interface with a first subscriber station using tagged subscriber station messages, the first subscriber station in communication with the control unit through a network, the tagged subscriber station messages being applicable to a subscriber interface of the first subscriber station, the system control software operative to forward a tagged external system message that includes a control command to at least one external system and to receive a tagged external system message that includes status information back from the at least one external system.

11. The control unit of claim 10, wherein the tagged subscriber station messages are HTML documents.

12. The control unit of claim 10, wherein the tagged subscriber station messages are XML messages.

13. The control unit of claim 10, wherein the tagged external system messages are XML messages.

14. The control unit of claim 10, wherein the control unit further comprises:

control unit aggregation means for aggregating control data that facilitates control of at least two external systems, the control data capable of being concurrently displayed on a common screen by the subscriber interface of the first subscriber station.

15. The control unit of claim 14, wherein the control unit further comprises:

means for identifying a subscriber device associated with the first subscriber station;

means for identifying external systems that are subscriber controllable systems based at least in part on the subscriber device associated with the first subscriber station;

means for providing display content to the first subscriber station, the display content including menu content for a set of the subscriber controllable systems; and

means for providing display layout control data to the first subscriber station, the display layout control data being applicable to the subscriber interface of the first subscriber station.

16. The system of claim 10, wherein the control unit further comprises:

an aggregation module operative to aggregate control data that facilitates control of at least two external systems, the control data capable of being concurrently displayed on a common screen by the subscriber interface of the first subscriber station.

17. The system of claim 16, wherein the control unit further comprises:

a subscriber device identification module operative to identify a subscriber device associated with the first subscriber station;

a subscriber controllable external systems identification module coupled to the subscriber device identification module and operative to identify external systems that are subscriber controllable systems based at least in part on the subscriber device associated with the first subscriber station;

a content module coupled to the subscriber controllable external systems identification module and operative to provide display content to the first subscriber station, the display content including menu content for a set of the subscriber controllable systems; and

a layout module coupled to the subscriber device identification module and operative to provide display layout control data to the first subscriber station, the display layout control data being applicable to the subscriber interface of the first subscriber station.

18. In a control unit coupled to a local area network, a method for controlling external systems coupled to the local area network, the method comprising:

receiving a first signal from a first subscriber station;

responsive to the first signal, forwarding a tagged subscriber station message to the first subscriber station, the tagged subscriber station message being applicable to the subscriber interface of the first subscriber station;

receiving a second signal from the first subscriber station based at least in part on the tagged subscriber station message; and

forwarding a tagged external system message that includes a control command to at least one external system based at least in part on the second signal from the first subscriber station.

19. The method of claim 18, wherein the method further comprises:

after forwarding a tagged external system message to the at least one external system, receiving a tagged external system message that includes status information back from the at least one external system.

20. The method of claim 19, wherein the method further comprises:

responsive to the tagged external system message that includes status information, forwarding a second tagged subscriber station message to the first subscriber station, the second tagged subscriber station message including the status information.

21. The method of claim 19, wherein the tagged external system messages are XML messages.

22. The method of claim 18, wherein the tagged subscriber station messages are HTML documents.

23. The method of claim 18, wherein the tagged subscriber station messages are XML messages.

24. The method of claim 18, wherein receiving a first signal comprises:

based at least in part on the first signal, determining if the first subscriber station is associated with a subscriber with control access to the at least one external system; and

if the first subscriber station is associated with a subscriber with control access, forwarding a tagged subscriber station message to the first subscriber station, the tagged subscriber station message being applicable to the subscriber interface of the first subscriber station;

else, forwarding an access-denied signal to the first subscriber station indicating that the first subscriber station is not associated with a subscriber with control access.

25. The method of claim 24, wherein determining if the first subscriber station is associated with a subscriber with control access comprises:

determining a subscriber identification associated with a subscriber using the first subscriber station; and

based on the subscriber identification, determining whether the subscriber has control access.

26. The method of claim 18, wherein the method further comprises:

identifying a subscriber device associated with the first subscriber station;

identifying external systems that are subscriber controllable systems based at least in part on the subscriber device associated with the first subscriber station;

providing display content to the first subscriber station, the display content including menu content for a set of the subscriber controllable systems; and

providing display layout control data to the first subscriber station, the display layout control data being applicable to the subscriber interface of the first subscriber station.