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Communication system for managing hotel operations

  • US 20040019513A1
  • Filed: 07/26/2002
  • Published: 01/29/2004
  • Est. Priority Date: 07/26/2002
  • Status: Active Grant
First Claim
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1. A method of managing room servicing operations such as in a hotel, said method comprising the steps of:

  • (a) providing a computing means including data storage means for storing data and a microprocessor;

    (b) providing software means loaded in the computing means for providing desired functions for manipulating and organizing the data;

    (c) inputting data into the computing means reflective of orders for rooms of the hotel;

    (d) prioritizing the orders and creating a shift order;

    (e) wirelessly transmitting the shift orders to a plurality of mobile units designating selected mobile units to complete specific tasks on the shift orders;

    (f) performing at least one task on the shift orders;

    (g) wirelessly transmitting completion of the task by one of the mobile units;

    (h) updating the shift orders based on completion of the task;

    (i) performing the next task on the shift order, and wirelessly transmitting completion of the next task by one of the mobile units;

    j) further updating the shift order based upon completion of the said next task; and

    (k) repeating steps i and j until completion of the shift orders.

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