Categorizing electronic messages based on collaborative feedback

• US 20040019651A1
• Filed: 07/29/2002
• Published: 01/29/2004
• Est. Priority Date: 07/29/2002
• Status: Abandoned Application

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Inventors: Andaker, Kristian L. M.
• Application Number:
  US10/208,150
• Publication Number:
  US 20040019651A1
• Time in Patent Office: Days
• US Class Current: 709/207
• CPC Class Codes: H04L 51/212 using filtering or selective blocking
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes

Abstract

Electronic messages are categorized based on collaborative feedback from a number of electronic message recipients. An electronic message that has particular characteristics is received. Electronic message recipients can provide express feedback to a collaborative filter module indicating that the received electronic message is an unwanted electronic message. When the level of express feedback exceeds a specified threshold, the collaborative filter module may automatically categorize the electronic message as unwanted for other recipients that have not yet accessed the electronic message. The collaborative filter module can also categorize the received electronic message as unwanted by analyzing the characteristics of the received electronic message. If the received electronic message has particular characteristics that a number of recipients have previously indicated are more likely in unwanted messages, the collaborative filter module may automatically categorize the electronic message as an unwanted electronic message.

Claims

1. In an electronic messaging computer system that serves a plurality of potential electronic message recipients, a method for categorizing electronic messages, the method comprising:

an act of receiving an electronic message that has a plurality of designated recipients from among the plurality of potential electronic message recipients;

an act of determining that the electronic message is an unwanted electronic message for at least one of the plurality of designated recipients based on feedback from one or more of the plurality of designated recipients; and

an act of automatically indicating the electronic message is an unwanted electronic message to at least one of the plurality of designated recipients that has not provided feedback on whether the electronic message is unwanted.

2. The method as recited in claim 1, wherein the act of receiving an electronic message that has a plurality of designated recipients comprises:

an act of receiving an electronic mail message that has a plurality of designated recipients.

3. The method as recited in claim 1, wherein the act of determining that the electronic message is an unwanted electronic message for at least one of the plurality of designated recipients based on feedback comprises:

an act of determining that the electronic message is an unwanted electronic C message when a specified number of designated users provides feedback indicating the electronic message is an unwanted electronic message.

4. The method as recited in claim 1, wherein the act of determining that the electronic message is an unwanted electronic message for at least one of the plurality of designated recipients based on feedback comprises:

an act of determining that the electronic message is an unwanted electronic message when a specified percentage of designated users provides feedback indicating the electronic message is an unwanted electronic message.

5. The method as recited in claim 1, wherein the act of determining that the electronic message is an unwanted electronic message for at least one of the plurality of designated recipients based on feedback comprises:

an act of a collaborative filter module determining that the electronic message is an unwanted electronic message based on feedback.

6. The method as recited in claim 5, wherein the act of a collaborative filter module determining that the electronic message is an unwanted electronic message based on feedback determining comprises:

an act of a collaborative filter module determining that the electronic message is an unwanted electronic message based on feedback received from a plurality of individualized filter modules.

7. The method as recited in claim 5, wherein the act of a collaborative filter module determining that the electronic message is an unwanted electronic message based on feedback determining comprises:

an act of a collaborative filter module determining that the electronic message is an unwanted electronic message based on feedback received from a plurality of electronic messaging modules.

8. The method as recited in claim 1, wherein that act of determining that the electronic message is an unwanted electronic message for at least one of the plurality of designated recipients based on feedback comprises:

an act of determining that the electronic message is SPAM.

9. The method as recited in claim 1, wherein the act of determining that the electronic message is an unwanted electronic message for at least one of the plurality of designated recipients based on feedback comprises:

an act of determining that the electronic message contains a malicious program.

10. The method as recited in claim 1, wherein the act of determining that the electronic message is an unwanted electronic message for at least one of the plurality of designated recipients based on feedback comprises:

an act of at least some of the designated recipients selecting an option from a user-interface to indicate the electronic message is an unwanted electronic message.

11. The method as recited in claim 1, wherein the act of automatically indicating the electronic message is an unwanted electronic message to at least one of the plurality of designated recipients comprises the following:

an act of automatically storing the electronic message in an unwanted messages folder.

12. In an electronic messaging computer system that serves a plurality of potential electronic message recipients, a method for categorizing electronic messages, the method comprising:

an act of receiving an electronic message that has a plurality of designated recipients from among the plurality of potential electronic message recipients; and

a step for categorizing the electronic message as an unwanted electronic message based on collaborative feedback.

13. In an electronic messaging computer system that serves a plurality of potential electronic message recipients, a method for categorizing electronic messages, the method comprising:

an act of receiving feedback from at least some of the plurality of potential recipients indicating that electronic messages having particular characteristics may be unwanted electronic messages;

an act of receiving an electronic message that has the particular characteristics; and

an act of automatically indicating the electronic message is unwanted based on the feedback received from the at least some of the plurality of potential recipients.

14. The method as recited in claim 13, wherein the act of receiving feedback from at least some of the plurality of potential recipients indicating that electronic messages having particular characteristics may be unwanted electronic messages comprises the following:

an act of receiving feedback from at least some of the plurality of potential recipients indicating that electronic mail messages having particular characteristics may be unwanted electronic messages.

15. The method as recited in claim 13, wherein the act of receiving feedback from at least some of the plurality of potential recipients indicating that electronic messages having particular characteristics may be unwanted electronic messages comprises the following:

an act of receiving feedback from at least some of the plurality of potential recipients indicating that electronic messages from particular senders may be unwanted electronic messages.

16. The method as recited in claim 13, wherein the act of receiving feedback from at least some of the plurality of potential recipients indicating that electronic messages having particular characteristics may be unwanted electronic messages comprises the following:

an act of receiving feedback from at least some of the plurality of potential recipients indicating that electronic messages that contain particular text may be unwanted electronic messages.

17. The method as recited in claim 13, wherein the act of receiving feedback from at least some of the plurality of potential recipients indicating that electronic messages having particular characteristics may be unwanted electronic messages comprises the following:

an act of receiving feedback from at least some of the plurality of potential recipients indicating that electronic messages that contains a particular graphic may be unwanted electronic messages.

18. The method as recited in claim 13, wherein the act of receiving feedback from at least some of the plurality of potential recipients indicating that electronic messages having particular characteristics may be unwanted electronic messages comprises the following:

an act of receiving feedback from at least some of the plurality of potential recipients indicating that electronic messages that contain particular malicious programs may be unwanted electronic messages.

19. The method as recited in claim 13, wherein the act of receiving an electronic message that has the particular characteristics comprises the following:

an act of receiving an electronic mail message that has the particular characteristics.

20. The method as recited in claim 13, wherein the act of receiving an electronic message that has the particular characteristics comprises the following:

an act of receiving an electronic message from a particular sender.

21. The method as recited in claim 13, wherein the act of receiving an electronic message that has the particular characteristics comprises the following:

an act of receiving an electronic message that contains particular text.

22. The method as recited in claim 13, wherein the act of receiving an electronic message that has the particular characteristics comprises the following:

an act of receiving an electronic message that contains a particular graphic.

23. The method as recited in claim 13, wherein the act of receiving an electronic message that has the particular characteristics comprises the following:

an act of receiving an electronic message that contains a particular malicious program.

24. The method as recited in claim 13, wherein the act of automatically indicating the electronic message is unwanted based on the feedback received from the at least some of the plurality of potential recipients comprises the following:

an act of automatically storing the electronic message in an unwanted messages folder.

25. In an electronic messaging computer system that serves a plurality of potential electronic message recipients, a method for categorizing electronic messages, the method comprising:

an act of receiving an electronic message that has particular characteristics; and

a step for categorizing the electronic message as an unwanted message based on collaborative feedback.

26. A computer program product for use in an electronic messaging computer system that serves a plurality of potential electronic message recipients, the computer program product for implementing a method for categorizing electronic messages, the computer program product comprising:

one or more computer-readable media carrying computer-executable instructions, that when executed at the electronic messaging computer system, cause the electronic messaging computer system to perform the method, including;

receiving an electronic message that has a plurality of designated recipients from among the plurality of potential electronic message recipients;

determining that the electronic message is an unwanted electronic message for at least one of the plurality of designated recipients based on feedback from one or more of the plurality of designated recipients; and

indicating the electronic message is an unwanted electronic message to at least one of the plurality of designated recipients that has not provided feedback on whether the electronic message is unwanted.

27. The computer program product as recited claim 26, wherein the one or more computer-readable media include physical storage media.

28. The computer program product as recited claim 26, wherein the one or more computer-readable media include system memory.

29. A computer program product for use in an electronic messaging computer system that serves a plurality of potential electronic message recipients, the computer program product for implementing a method for categorizing electronic messages, the computer program product comprising:

one or more computer-readable media carrying computer-executable instructions, that when executed at the electronic messaging computer system, cause the electronic messaging computer system to perform the method, including;

receiving feedback from at least some of the plurality of potential recipients indicating that electronic messages having particular characteristics may be unwanted electronic messages;

receiving an electronic message that has the particular characteristics; and

indicating the electronic message is unwanted based on the feedback received from the at least some of the plurality of potential recipients.

30. The computer program product as recited claim 29, wherein the one or more computer-readable media include physical storage media.

31. The computer program product as recited claim 29, wherein the one or more computer-readable media include system memory.

32. One or more computer-readable media having stored thereon an electronic messaging filter, the electronic messaging filter being configured to:

receive an electronic message;

categorize the electronic message as an unwanted electronic message based on feedback received from a plurality of electronic messaging recipients; and

indicate to at least one of the plurality of message recipients that the electronic message is unwanted.

33. The one or more computer-readable media having stored thereon an electronic messaging filter as recited in claim 32, wherein the electronic messaging filter is configured to categorize the electronic message as an unwanted electronic message based on feedback received from a plurality of electronic messaging recipients by being configured to categorize the electronic message as an unwanted electronic message based on express indications from the plurality of electronic messaging recipients.

34. The one or more computer-readable media having stored thereon an electronic messaging filter as recited in claim 32, wherein the electronic messaging filter is configured to categorize the electronic message as an unwanted electronic message based on feedback received from a plurality of electronic messaging recipients by being configured to categorize the electronic message as an unwanted electronic message based on the characteristics of the electronic message.

35. The one or more computer-readable media having stored thereon an electronic messaging filter as recited in claim 32, wherein the electronic messaging filter is configured to indicate to at least one of the plurality of message recipients that the electronic message is unwanted by being configured to store the electronic message in an unwanted messages folder.

36. In a client computer system that is used by one or more electronic messaging recipients to receive electronic messages, a method for an electronic message recipient to provide collaborative feedback associated with an electronic message, the method comprising:

an act of outputting an electronic message;

an act of receiving collaborative feedback from the electronic messaging recipient indicating that the electronic message may be an unwanted electronic message;

an act of transferring the collaborative feedback to a collaborative filter module that will combine the received collaborative feedback with collaborative feedback from the other electronic messaging recipients.

37. The method as recited in claim 36, wherein the act of transferring the collaborative feedback comprises the following:

an act of an operating system included in the client computer system causing the collaborative feedback to be transferred.

38. An electronic messaging server configured to collaboratively filter electronic messages, comprising:

one or more processing units; and

one or more computer-readable media having stored thereon an electronic messaging filter, the electronic messaging filter being configured to;

receive an electronic message;

categorize the electronic message as an unwanted electronic message based on feedback received from a plurality of electronic messaging recipients; and

indicate to at least one of the plurality of message recipients that the electronic message is unwanted.