Method and system for managing event information in a computer network
First Claim
1. A method for managing event information in a computer network, comprising:
- monitoring an occurrence of an event in the computer network, wherein the computer network has at least one computer service information database and an event correlation database, wherein the event correlation database contains information for correlating computer service information from the computer service information database with the event information; and
automatically correlating, upon the occurrence of the event, using the event correlation database, the event information associated with the event with the computer service information associated with the event to generate correlated event information, wherein the correlated event information associates with the event a computer service of at least one user affected by the occurrence of the event.
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Abstract
A method and system are disclosed for managing event information in a computer network. In accordance with exemplary embodiments of the present invention, an occurrence of an event in the computer network is monitored. The computer network has at least one computer service information database and an event correlation database. The event correlation database contains information for correlating computer service information from the computer service information database with the event information. Upon the occurrence of the event, the event correlation database is used to automatically correlate the event information associated with the event with the computer service information associated with the event to generate correlated event information. The correlated event information associates with the event a computer service of at least one user affected by the occurrence of the event.
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Citations
36 Claims
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1. A method for managing event information in a computer network, comprising:
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monitoring an occurrence of an event in the computer network, wherein the computer network has at least one computer service information database and an event correlation database, wherein the event correlation database contains information for correlating computer service information from the computer service information database with the event information; and
automatically correlating, upon the occurrence of the event, using the event correlation database, the event information associated with the event with the computer service information associated with the event to generate correlated event information, wherein the correlated event information associates with the event a computer service of at least one user affected by the occurrence of the event. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A system for managing event information in a computer network, comprising:
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at least one computer service information database for storing computer service information;
an event correlation database, wherein the event correlation database contains information for correlating computer service information from the computer service information database with the event information; and
an information manager, comprising;
a memory that stores the steps of a computer program to;
monitor an occurrence of an event in the computer network, and automatically correlate, upon the occurrence of the event, using the event correlation database, the event information associated with the event with the computer service information associated with the event to generate correlated event information, wherein the correlated event information associates with the event a computer service of at least one user affected by the occurrence of the event; and
means for accessing the memory to execute the computer program. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24)
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25. A computer-readable medium containing a computer program for managing event information in a computer network, wherein the computer program performs the steps of:
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monitoring an occurrence of an event in the computer network, wherein the computer network has at least one computer service information database and an event correlation database, wherein the event correlation database contains information for correlating computer service information from the computer service information database with the event information; and
automatically correlating, upon the occurrence of the event, using the event correlation database, the event information with the computer service information associated with the event to generate correlated event information, wherein the correlated event information associates with the event a computer service of at least one user affected by the occurrence of the event. - View Dependent Claims (26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36)
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Specification