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Order entry system for telecommunications network service

  • US 20040024862A1
  • Filed: 07/31/2002
  • Published: 02/05/2004
  • Est. Priority Date: 07/31/2002
  • Status: Active Grant
First Claim
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1. A method for entering an order for network service on a communication network comprising the computer implemented operations of:

  • conducting a dialog with a customer through a computer display prompting the customer to provide parameters of a requested communication line service;

    conducting a dialog with an automated installation system for network services asking the installation system to determine based on the parameters if a route is available for the requested communication line service;

    if a route is available, prompting the customer to reserve or order the requested communication line service;

    in response to reservation or order request for the communication line service, requesting the automated installation service to complete the design of a communication line and return a message indicating the design is complete; and

    confirming to the customer that the design is reserved or ordered when the message indicates the design is complete.

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