Site monitoring method and site monitoring system

• US 20040030533A1
• Filed: 06/06/2003
• Published: 02/12/2004
• Est. Priority Date: 12/06/2000
• Status: Abandoned Application

• Current Assignee: siteROCK KK (Equinix Incorporated)
• Original Assignee: siteROCK KK (Equinix Incorporated)
• Inventors: Hirose, Shinji, Tsychiya, Makoto
• Application Number:
  US10/433,882
• Publication Number:
  US 20040030533A1
• Time in Patent Office: Days
• US Class Current: 702/188
• CPC Class Codes: H04L 41/06 Management of faults, events, alarms or notifications
• CPC Class Codes: H04L 67/04 specially adapted for terminals or networks with limited capabilities; specially adapted for terminal portability
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34
• CPC Class Codes: H04L 69/329 in the application layer [OSI layer 7]
• CPC Class Codes: H04L 9/40 Network security protocols
• CPC Class Codes: H04W 24/06 Testing, supervising or monitoring using simulated traffic

Abstract

A monitor server 12 for monitoring a site used by Internet connection by a portable terminal and connected to the portable terminal through a portable packet network and a gateway is provided to adequately monitor the site. The monitor server 12 comprises an URL access activating processing section 54 for making an URL access to a site by controlling a portable terminal 16 through a portable packet network and a gateway at a predetermined timing, a service response monitoring processing section 56 and a service performance monitoring processing section 58 for obtaining response data that the portable terminal receives through the gateway and the portable packet network from the site, analyzing the response data, and detecting if any abnormality or trouble has occurred in the site, an alarm notification processing part 42 for generating alarm data for notifying of an abnormality or trouble, if occurred, and sending the data to another system.

Claims

1. (Amended) A method for monitoring sites, which include a first site group connected to the gateway through a private line and a second site group connected to the gateway through Internet, connected through a cellular packet network and a gateway from a portable terminal, the method comprising:

with a monitor server for having the portable terminal to execute an access by use of a prescribed URL through the cellular packet network,

a step for controlling the portable terminal so as to access the site in the first site group by use of the URL at a prescribed timing through a route of the cellular packet network and the gateway;

a step for obtaining response data received by the portable terminal from the site in the first site group through the gateway and the cellular packet network;

a step for detecting whether any abnormality or problem occurs on the site by analyzing the response data; and

a step for generating notification of data for notifying the abnormality or the problem when any abnormality or problem occurs and transmitting the notification data to another system.

2. The method as defined in claim 1, the method further comprising:

a step for examining details of the response data, including an error and the like, and for measuring a response period.

3. The method as defined in claim 1 or claim 2, wherein the step for detecting whether any abnormality or problem occurs further comprises:

a step for calculating a difference between the web content included in the response data in a previous detection step and the web content included in the response data at this time; and

a step for detecting, based on the difference, whether the content has not be subjected to an undesirable modification or whether the content has been appropriately updated.

4. The method as defined in any one of claims 1 to 3, the method further comprising:

a step for storing a sequence including commands to access web pages constituting the site along with a prescribed order according to a site map of the site to be monitored; and

wherein

the step for accessing by use of the prescribed URL is accomplished according to the commands in the sequence.

5. (Amended) The method as defined in claim 4, wherein the command includes an alphanumeric string to be inputted in the prescribed web page;

and

the method further comprises a step for transmitting data corresponding to the character string to the site through the cellular packet network and the gateway by controlling the portable terminal to input the character string in the prescribed web page.

6. (Amended) A method for monitoring sites connected through a cellular packet network and a gateway from a portable terminal, the method comprising:

with a monitor server for having the portable terminal to execute an access by use of a prescribed URL through the cellular packet network, a step for controlling the portable terminal so as to access the site by use of the URL at a prescribed timing through a route of the cellular packet network and the gateway;

a step for obtaining response data received by the portable terminal from the site through the gateway and the cellular packet network;

a step for detecting whether any abnormality or problem occurs on the site by analyzing the response data;

a step for generating notification data for notifying of the abnormality or the problem when any abnormality or problem occurs and transmitting the notification data to another system;

a step for relating an emulation program, which corresponds to a terminal application to be downloaded with a terminal application specification tag in a web page constituting the site to be monitored, with the URL of the above web page, and storing the emulation program and the URL together with the relationship;

a step for executing the emulation program after accessing by use of the URL stored together with the relationship; and

a step for transmitting data showing a result of the execution of the emulation program to the site through the cellular packet network and the gateway by controlling the portable terminal.

7. The method as defined in claim 6, wherein the step for executing the emulation program includes an input of a prescribed alphanumeric string.

8. (Amended) A method for monitoring sites connected through a cellular packet network and a gateway from portable terminals, the method comprising:

a step for placing a plurality of monitor servers apart from each other to cause the portable terminal to execute an access by use of the prescribed URL through the cellular packet network, the monitor servers being connected to the respective portable terminals;

with one monitor server, a step for controlling the portable terminal so as to access the site by use of the URL at a prescribed timing, through a route of the cellular packet network and the gateway;

a step for obtaining response data received by the portable terminal from the site through the gateway and the cellular packet network;

a step for detecting whether any abnormality or problem occurs on the site by analyzing the response data;

a step for generating notification data for notifying of the abnormality or problem when any abnormality or problem occurs and transmitting the notification data to a central system connected with the monitor server through a network;

with the central system, in response to receipt of the notification data, a step for requesting one or more other monitor servers other than the said monitor server to access the site by use of the URL;

with the other monitor servers, a step for controlling the portable terminal so as to access the site by use of the URL at the prescribed timing through a route of the cellular packet network and the gateway;

a step for obtaining response data received by the portable terminal from the site through the gateway and the cellular packet network;

a step for generating other notification data for notifying of a state of the site by analyzing the response data and transmitting the other notification data to the central system; and

with the central system, a step for analyzing the abnormality and the problem based on the notification data and the other notification data to generate data indicative of an analytical result.

9. The method as defined in claim 8, the method further comprising:

with the central system, a step for specifying a server as a main server which may access the site by use of URL and one or more other servers as reserve servers which may access the site by use of URL when any abnormality or problem occurs with the main server.

10. (Amended) A method for monitoring sites, which include a first site group connected to the gateway through a private line and a second site group connected to the gateway through Internet, connected through a cellular packet network and a gateway from portable terminals, the method comprising:

a step for placing a plurality of monitor servers apart form each other to cause the portable terminal to execute an access by use of a prescribed URL through the cellular packet network, the monitor servers being connected to the respective portable terminals;

with each of the monitor servers, a step for controlling the portable terminal so as to access the site in the first site group by use of the URL at a prescribed timing through a route of the cellular packet network and the gateway;

a step for obtaining response data received by the portable terminal from the site in the first site group through the gateway and the cellular packet network;

a step for generating notification data for notifying of a state of the site by analyzing the response data, and transmitting them to a central system; and

with the central system, a step for generating data indicative of an analytical result about the route for accessing the site and the state of the site based on the notification data.

11. The method as defined any one of claims 8 to 10, the method further comprising:

with the central system, a step for storing a sequence including commands to access web pages constituting the site along with a prescribed order according to a site map of the site to be monitored and

a step for transmitting the sequence including the commands to the monitor servers, and wherein

with the monitor servers, the step for accessing by use of the prescribed URL is executed according to the commands in the sequence.

12. The method as defined in claim 11, wherein the commands include an alphanumeric string to be inputted in the prescribed web page, and

the method further comprises a step for transmitting data corresponding to the character string to the site through the cellular packet network and the gateway by controlling the portable terminal so as to input the character string in the prescribed web page.

15. The method as defined in any one of claims 8 to 10, the method further comprising, in the monitor server, a step for storing a sequence including commands to access web pages constituting the site along with a prescribed order according to a site map of the site to be monitored;

and wherein

in the monitor server, the step for accessing by use of the URL is accomplished according to the commands in the sequence.

16. The method as defined in claim 15, wherein the command includes an alphanumeric string to be inputted in the prescribed web page, and

the method further comprises a step for transmitting data corresponding to the character string to the site through the cellular packet network and the gateway by controlling the portable terminal to input the character string in the prescribed web page.

13. (Amended) A method for monitoring sites connected through a cellular packet network and a gateway from a portable terminal, the method comprising:

with a monitor server for having the portable terminal to execute an access by use of a prescribed URL through the cellular packet network,

a step for controlling the portable terminal so as to access the site by use of the URL at a prescribed timing through a route of the cellular packet network and the gateway;

a step for obtaining response data received by the portable terminal from the site through the gateway and the cellular packet network;

a step for detecting whether any abnormality or problem occurs on the site by analyzing the response data;

a step for generating notification data for notifying of the abnormality or the problem when any abnormality or problem occurs and transmitting the notification data to another system;

with the central system, a step for relating an emulation program, which corresponds to a terminal application to be downloaded with a terminal application specification tag in the web pages constituting the site to be monitored, with the URL of the above web page and storing the emulation program and the URL;

a step for transmitting the emulation program and the URL of the web page to the monitor servers;

a step for executing the emulation program after accessing by use of the URL stored together with the relationship; and

a step for transmitting data showing a result of execution of the emulation program to the site through the cellular packet network and the gateway by controlling the portable terminal.

14. The method as defined in claim 13, wherein the step for executing the emulation program includes input of a prescribed alphanumeric string.

17. (Amended) A method for monitoring sites connected through a cellular packet network and a gateway from portable terminals, the method comprising:

a step for placing a plurality of monitor servers apart form each other to cause the portable terminal to execute an access by use of a prescribed URL through the cellular packet network, the monitor servers being connected to the respective portable terminals;

with one monitor server, a step for controlling the portable terminal so as to access the site by use of the URL at a prescribed timing, through a route of the cellular packet network and the gateway;

a step for obtaining response data received by the portable terminal from the site through the gateway and the cellular packet network;

a step for detecting whether any abnormality or problem occurs on the site by analyzing the response data;

a step for generating notification data for notifying of the abnormality or the problem when any abnormality or problem occurs and transmitting the notification data to a central system connected with the monitor server through a network;

with the central system, in response to receipt of the notification data, a step for requesting one or more other monitor servers other than the said monitor server to access the site by use of the URL;

with the other monitor servers, a step for controlling the portable terminal so as to access the site by use of the URL at the prescribed timing through a route of the cellular packet network and the gateway;

a step for obtaining response data received by the portable terminal from the site through the gateway and the cellular packet network;

a step for generating other notification data for notifying of a state of the site by analyzing the response data and transmitting the other notification data to the central system;

with the central system, a step for analyzing the abnormality and the problem based on the notification data and the other notification data to generate data indicative of an analytical result;

with the monitor server, a step for relating an emulation program, which corresponds to a terminal application to be downloaded with a terminal application specification tag in the web page constituting the site to be monitored, with the URL of the above web page and storing the emulation program and the URL together with the relationship;

a step for executing the emulation program after accessing by use of the URL stored with the relationship; and

a step for transmitting data showing a result of execution of the emulation program to the site through the cellular packet network and the gateway by controlling the portable terminal.

18. The method as defined in claim 17, wherein the step for executing the emulation program includes an input of a prescribed alphanumeric string.

19. (Amended) A system for monitoring sites, which include a first site group connected to the gateway through a private line and a second site group connected to the gateway through Internet, connected through a cellular packet network and a gateway from a portable terminal, the system comprising:

a portable terminal control means for controlling the portable terminal so as to access the site in the first site group by use of an URL at a prescribed timing through a route of the cellular packet network and the gateway;

a response data analysis means for obtaining response data received by the portable terminal from the site in the first site group through the gateway and the cellular packet network and for determining whether any abnormality or problem occurs on the site by analyzing the response data; and

a data communication means for generating notification data for notifying of the abnormality or the problem when any abnormality or problem occurs and for transmitting the notification data to another system.

20. The system as defined in claim 19, wherein the response data analysis means examines details of the response data including an error and the like and measures a response period.

21. The system as defined in claim 19 or 20, wherein the response data analysis means calculates a difference between the web content included in the response data in a previous step for determining and the web content included in the response data at this time, and determines, based on the difference, whether the content has not be modified or whether the content has been appropriately updated.

22. (Amended) A system for monitoring sites connected through a cellular packet network and a gateway from a portable terminal, the system comprising:

a portable terminal control means for controlling the portable terminal so as to access the site by use of an URL at a prescribed timing through a route of the cellular packet network and the gateway;

a response data analysis means for obtaining response data received by the portable terminal from the site through the gateway and the cellular packet network and for determining whether any abnormality or problem occurs on the site by analyzing the response data; and

a storing means for storing a sequence, including commands to access the web pages constituting the site along with a prescribed order according to a site map of the site to be monitored, and/or an emulation program corresponding to a terminal application to be downloaded with a terminal application specification tag in the web page constituting the site together with the relationship thereof with the URL of the above web page, and wherein

the portable terminal control means controls the portable terminal such that the URL access according to the commands in the sequence is executed, and/or when the URL access which is related to the emulation program is executed the portable terminal executes the emulation program, so as to transmit data indicative of the result of the execution to the site.

23. The system as defined in claim 22, wherein the command includes an alphanumeric string to be inputted in the prescribed web page, and

the portable terminal control means controls the portable terminal to input the alphanumeric string in the prescribed web page.

24. The system as defined in claim 22 or 23, wherein the portable terminal control means executes the emulation program accompanying the input of the prescribed alphanumeric string.

25. (Amended) A system for monitoring sites connected through a cellular packet network and a gateway from portable terminals, the system comprising:

a plurality of monitor servers to cause the portable terminal to execute an access by use of a prescribed URL through the cellular packet network, the monitor servers being placed apart from each other and connected to the respected portable terminals; and

a central monitoring center system connected to the monitor servers through a network;

each of the monitor servers comprising;

a portable terminal control means for controlling the portable terminal so as to access the site by use of the URL at a prescribed timing through a route of the cellular packet network and the gateway;

a response data analysis means for obtaining response data received by the portable terminal from the site through the gateway and the cellular packet network and for generating analytical data including the notification data indicative of occurrence of any abnormality or problem on the site by analyzing the response data;

a data communication means for transmitting the notification data to the central monitoring center system, and

the central monitoring center system comprising;

a monitor server administration means for administering the monitor servers such that the monitor server administration means requests the prescribed monitor server to monitor one site as a main server and requests one or more monitor servers among the other monitor servers to monitor as reserve servers; and

an abnormality analysis means for analyzing the abnormality or the problem based on the notification data from the main server and the analytical data from the reserve servers and for generating data indicative of an analytical result.

27. The system as defined in claim 25 or 26, wherein,

the central system further comprises a storing means for storing a sequence, including commands to access the web pages constituting the site along with a prescribed order according to a site map of the site to be monitored, and/or an emulation program corresponding to a terminal application to be downloaded with a terminal application specification tag in the web page constituting the site together with the relationship thereof with the URL of the above web page, and

the central system transmits the relationship of the sequence and/or the emulation program with the URL to the monitor server, and

the portable terminal control means controls the portable terminal such that the URL access according to the commands in the sequence is executed, and/or when the URL access which is related to the emulation program is executed the portable terminal executes the emulation program, so as to transmit data indicative of the result of the execution to the site.

28. The system as defined in claim 25 or 26, wherein,

the monitor server further comprises a storing means for storing a sequence, including commands to access the web pages constituting the site along with a prescribed order according to a site map of the site to be monitored, and/or an emulation program corresponding to a terminal application to be downloaded with a terminal application specification tag in the web page constituting the site together with the relationship thereof with the URL of the above web page, and

the portable terminal control means controls the portable terminal such that the URL access according to the commands in the sequence is executed, and/or when the URL access which is related to the emulation program is executed the portable terminal executes the emulation program, so as to transmit data indicative of the result of the execution to the site.

26. (Amended) A system for monitoring sites, which include a first site group connected to the gateway through a private line and a second site group connected to the gateway through Internet, connected through a cellular packet network and a gateway from a portable terminal, the system comprising:

a plurality of monitor servers to cause the portable terminal to execute an access by use of a prescribed URL through the cellular packet network; and

a central monitoring center system connected to the monitor servers through a network;

each of the monitor servers comprising;

a portable terminal control means for controlling the portable terminal so as to access the site by use of the URL at a prescribed timing through a route of the cellular packet network and the gateway;

a response data analysis means for obtaining the response data received by the portable terminal from the site through the gateway and the cellular packet network and for generating analytical data including notification data indicative of occurrence of any abnormality or problem on site by analyzing the response data; and

a data communication means for transmitting the notification data to the central system; and

the central monitoring center system comprising;

a monitor server administration means for administering the monitor servers to request the prescribed monitor servers among the monitor servers to monitor one site in the first site group; and

a route/site situation analysis means for receiving the analytical data about the one site in the first site group obtained by each of the monitor servers and for generating data indicative of an analytical result about the route for accessing the site in the first site group and a situation of the site in the first site group.